When you have a problem on your roof, the first thing you need to do is find the right roofing contractor to diagnose the issue and help you find the best solution. For many homeowners, this can seem like a difficult task, because many of us have little experience with the roofing services industry.
However, if you know what to look for and the right questions to ask, you will feel more confident and prepared going into the process. Here are 8 tips to help you navigate the process of choosing the best option out of the many results from your “roofing companies near me” Google search.
Tips To Find The Best Local Roofing Company
As you research roofing companies, request quotes, and interview roofing contractors in your area, keep these suggestions in mind as you make your decision.
Read Online Reviews
The first thing you should do after your google search is to read online reviews about each company. Many roofing companies feature reviews from past customers on their website and social media pages. Read these, but also look for reviews on third party websites, as these are often more objective. Some common review sites include Google Reviews, Yelp, Angi, and Home Advisor.
As you read reviews, pay attention to any trends you notice. Are people commenting on the professionalism and great communication exhibited by the company, or are they complaining about sloppy work and missed appointments? One isolated review doesn’t necessarily reflect the standard customer experience, but if you notice consistent themes, whether positive or negative, it is likely that you can expect to have a similar experience.
Read Better Business Bureau
It’s also a good idea to check for reviews or complaints about the company on the Better Business Bureau website. The BBB rating shows how they believe the business will interact with customers, and it can give you an idea of the average experience previous customers have had with the company in question.
Look At How Long They Have Been In Business
If a company has been in business for a while and has dozens of high quality reviews from satisfied previous customers, there is a good chance that they are a high quality company you can trust. That is not to say that a new company won’t do good work though, because it is just one factor in the many you should be considering.
Schedule Multiple Estimate Appointments
Once you narrow your choices down to the top 3 or 4 roofing companies in your areas, schedule an estimated appointment with all of them. This will give you a chance to meet with a representative from each company, learn the price they will charge you for the work, and ask any questions you have about their process, materials, or guarantees.
Pay Attention To Their Communication
As you meet with each company, pay attention to the way they communicate with you. The experience you have during the estimate process is likely very similar to the experience you will have throughout the rest of the project.
Consider whether or not the office answered your phone calls, returned messages, and if they were on time to the estimated appointment. Did you feel comfortable, respected and at ease during your interactions with the company? Keep this in mind as you make your final decision.
Check Their Licensing Information
In most states, roofing contractors must hold a state-issued contractor’s licence in order to legally work on homes. Licensed contractors are also required to have insurance. If the company hasn’t shown you copies of their license and insurance information, make sure to ask them to show you. This is for the protection of the contractor, their employees, and most importantly, you as the homeowner.
Ask If They Offer Warranties
During the estimate appointments, make sure to ask each roofing company whether or not they include a material or workmanship warranty with their work. Many companies will include one or both of these, and some companies have several warranty options that they can price into their bids.
Ask About Payment Deadlines
Payment deadlines vary from company to company. While some companies don’t charge until the work is complete, it is common for roofing contractors to charge a large down payment before starting the work. And some companies may ask for payment in full at the start of the project. Knowing the policies of each company you are looking at will help you make an informed decision you are comfortable with, and to plan and budget accordingly.
Look For Best Overall Value
After the estimated appointments are over and you have the information you need, consider the overall value of each company. While the quoted price should be an important factor in your decision, it shouldn’t be the only factor. Compare the price, the materials quoted, the reviews you’ve read, and the way you felt during your interactions with each company as you decide who to trust with your roof.
If you are looking for a trustworthy and professional roofing company in Virginia for your roof repair or roof replacement, consider Cenvar Roofing! We are fully licensed and insured, and provide an excellent customer experience from beginning to end. Schedule a free estimate appointment today to start the process!