Every one of our teams are second to none in their respective area. Our offices, conveniently located throughout central Virginia, are made up of a stellar teams of roofing contractors and management and sales professionals, all of whom prioritize meeting customers’ needs above all else. When you choose Cenvar Roofing, you are choosing to put your project in the hands of the best roofing professionals in the area.
CEO
CFO
COO
VP of Sales
Quality Assurance Director
Finance/HR
Finance/HR
Finance/HR
Finance/HR
Operations
Operations
Quality Assurance
Operations
Operations
Operations
Operations
Marketing
Marketing
Lead Development
Lead Development
Lead Development
Lead Development
Lead Development
Operations
General Manager
Office Manager
Sales
Sales
Project Coordinator
Project Coordinator
Project Coordinator
Repairs
Repairs
General Manager
Office Manager
Sales
Sales
Sales
Sales
Sales
Project Coordinator
Project Coordinator
Project Coordinator
Project Coordinator
Repairs
Repairs
Gutters Office Manager
Gutters
Gutters
Gutters
General Manager
Office Manager
Sales
Sales
Sales
Sales
Sales
Project Coordinator
Project Coordinator
Project Coordinator
Project Coordinator
Repairs
Repairs
Gutters Office Manager
Gutters
Gutters
Gutters
General Manager
General Manager Assistant
Sales
Sales
Project Coordinator
Repairs Manager
Repairs
Repairs
General Manager
Project Coordinator
Sales
General Manager
Office Manager
Sales
Sales
Sales
Project Coordinator
Project Coordinator
Project Coordinator
Project Coordinator
Repairs Manager
Repairs
Repairs
Repairs
Project Coordinator
Rick is one of our project coordinators with the Lynchburg Branch and was born and raised in Lynchburg, VA. He graduated with an International Relations degree and played football at the Virginia Military Institute. Rick also served in the military and enlisted right after 9/11. Rick’s project management experience comes from training professional and collegiate athletes as well as the military. When he’s not working, he can be found spending time with his wife on their pine tree farm or watching old movies.
Project Coordinator
John Mark is a project coordinator at our Charlottesville Branch and is originally from Louisburg, Kansas. He was in the military and worked at The Plant Company before joining the team at Cenvar. John Mark is excited to help customers solve their roof related problems and ensure they’re taken care of. When he’s not working, he enjoys playing the guitar, volleyball, and pingpong.
Office Manager
Nicole is the office manager at our Charlottesville branch and is originally from Keene, VA. Before working at Cenvar, she worked for the University of Virginia for 13 years and as an office coordinator for a spine surgeon. Nicole enjoys the family oriented and friendly environment of her team and loves helping customers with their roofing needs. In her spare time, she enjoys fishing, gardening, and spending time with her family. Nicole has been married for 22 years and has two children and two grandchildren.
Project Coordinator
Chance is a project coordinator with the Roanoke Branch and grew up on his family farm in Wythe County, VA. He used to work as an insurance agent and a horse trainer before joining the team at Cenvar. Chance loves the upbeat environment he works in and enjoys working with a great team. When he’s not working, Chance enjoys hunting, fishing, and riding horses.
General Manager Assistant
Brenan is the General Manager Assistant at our New River Valley Branch. He’s originally from Cedar City, Utah and grew up roofing with his dad and grandfather. Before joining the team at Cenvar, Brenan worked as a teacher at a boarding school and a furniture builder. Brenan loves the people he works with at Cenvar, especially because they’re supportive teammates and care about doing quality work. When he’s not working, Brenan can be found woodworking, playing music, and spending time with his wife and two daughters.
Lead Development
Rebecca is the newest member of our Lead Development team and is originally from Bedford, VA. She used to work as a teacher’s assistant at a daycare and a custodian before joining the team at Cenvar. Rebecca is passionate about helping customers and loves working with great coworkers. When she’s not working, she enjoys baking, cooking, and playing hockey. Rebecca is also married to Gabriel, a member of our sales team in Lynchburg.
Project Coordinator
Michael Perry is on our team in Roanoke as a project coordinator and is passionate about customer satisfaction. Before joining the team at Cenvar, Michael worked with FedEx as a delivery driver and is also a real estate agent with Long & Foster. He loves being able to help customers and enjoys the great team environment he gets to work in. Michael is originally from Lynchburg enjoys boxing, fishing, and spending time outdoors when he’s not working.
Sales
Project Coordinator
Andrew is one of our project coordinators at our Lynchburg Branch and is originally from Elkton, Maryland. Before working at Cenvar, Andrew worked as a roofing mechanic and as a project manager with Liberty University. He’s excited to work in a great environment and with his friendly coworkers to serve customers together. In his free time, Andrew enjoys motocross, boating, fishing, and spending time with his pet rottweiler.
Lead Development
Jami is on our Lead Development team and loves the environment she works in, especially the warm and friendly people on her team. Before working at Cenvar, Jami worked in customer service and retail. She also owns a charcuterie business, Amazing Graze. Jami is originally from Lynchburg and loves helping people. When she’s not working, she can be found spending time with her family. She often spends time outside with her husband, their daughter, son, and 2 dogs.
Project Coordinator
Geordany is one of the project coordinator with the Lynchburg Branch. He’s originally from Haiti, was adopted and grew up in New Hampshire. Before joining the team at Cenvar, Geordany worked at the U.S Citizenship and Immigration Services and the Department of Housing and Community Development. Geordany likes the integrity of his team and company and is passionate about serving people. While he’s not working, he can be found spending time with his siblings, climbing, hiking, or swimming.
Sales
TJ Markham is an estimator for our repairs team. He has years of experience in the roofing industry, and has worked at Cenvar Roofing since 2018. One of his favorite parts about working at Cenvar Roofing is the high quality co-workers he gets to work with every day. TJ was born and raised in Central Virginia, and is passionate about working hard, and his family. When he’s not working, TJ enjoys fishing, dirt biking, and spending time with family.
Lead Development
Ethan Hale is on our Lead Development team and loves the people he works with and the work environment. He was born in Virginia and moved around before settling in Lynchburg. Before working at Cenvar, Ethan was a tour guide at Liberty University and worked at a retail outdoor store in Alaska. He’s passionate about growth and the relationships he has with the people around him. When he’s not working, Ethan enjoys playing soccer, learning photography, and spending time with friends. He’s also engaged and is getting married in October.
Operations
Chris Price is our Transportation Coordinator for the corporate branch and is originally from Montvale, VA. With 3 years of experience as a CDL driver and 12 years of experience in management with Lowes, Chris is equipped for his job. His favorite part of working at Cenvar is helping customers and ensuring everything runs smoothly. When he’s not working, Chris can be found spending time with his wife and 3 kids or coaching softball in Bedford, VA.
Operations
Alex Lingle is the Material Coordinator for our Lynchburg branch. Before working at Cenvar, he spent time as a press operator at Georgia Pacific and also spent time teaching English overseas. Alex enjoys the good company of his coworkers and enjoys being part of a well-functioning team that helps meet customer’s needs. He is originally from Columbia, Maryland and enjoys spending time with his wife or riding his motorcycle when he’s not working.
Repairs
Christopher Laverty is on the repairs team and works with his dad, Brian. His favorite part about working at Cenvar Roofing is meeting new customers and working to have a productive day. Christopher is originally from Virginia Beach, VA and is passionate about art. When he’s not working, he can be found playing games and spending time with his friends and family.
Operations
Justin Eckert is our Material Coordinator in Lynchburg. With 6 years as a supervisor at Lowes and 7 years as a supervisor at Advance Distribution, Justin is well equipped for his job. He is originally from Roanoke and loves working with friendly coworkers at Cenvar Roofing. Justin is passionate about sports, especially football. When he’s not working, he can be found hunting, at the range shooting targets or spending time with his family.
Repairs
Mario Ley is one of our Repair Helpers at our Lynchburg branch. Before joining the team at Cenvar, he was a personal trainer and worked at a call center. Mario moved from Texas to Lynchburg to attend university. He is excited for the opportunity to work with his hands every day and is passionate about helping people. In his free time, Mario likes to box at the gym and is learning photography.
Repairs
Delfino Lopez is one of our Repair Mechanics at the Charlottesville branch. He appreciates that there is always more work to be done and that Cenvar gives him new opportunities to learn new jobs and grow in his career. He enjoys putting in the hard work to get the job done right. Delfino is originally from Guatemala and has 4 brothers and a sister.
Project Coordinator
Trevor Scott is a Project Coordinator at the Charlottesville branch and is originally from Manassas, VA. He is excited to help meet the roofing needs of our customers. Before joining the team at Cenvar, he was a personal trainer for the Marines. Trevor is passionate about health & fitness and encouraging people to live a healthy lifestyle. When he’s not working, he can be found spending time in the outdoors, hiking, camping, or trail running. Trevor is engaged and is getting married in June 2022.
Lead Development
Paul-David is a member of our Lead Development Team and is passionate about helping people and meeting their needs. He enjoys the great environment of the office and the good people he works with. Paul-David has over 10 years of experience in retail and customer service and is excited to be on the team. He moved around a lot growing up, but now calls Lynchburg home. Paul-David has 3 younger siblings and enjoys spending time with his family and traveling when he’s not working.
Repairs
Sam Caudill is one of our Repair Mechanics at the Charlottesville branch and was born and raised in Nags Head, NC near the Outer Banks. He has several years of experience in gutter installation and facia replacement and is always ready for the job. Sam’s favorite part about working at Cenvar is the high standards he sets to ensure complete customer satisfaction as well as the grit & positivity demonstrated by the staff & crews. When he’s not working, he can be found playing disc golf or spending time with nieces and nephews. Sam and his wife are expecting their first child in May.
VP of Sales
Allen Branscome is Cenvar Roofing’s Vice President of Sales. Allen joined Cenvar after a 30 year career in the food industry, fulfilling roles in both sales and manufacturing. He most recently held the title of General Manager at Flowers Bakery in Lynchburg. A West Virginia native, he has spent the last 9 years in Lynchburg and has fallen in love with the area. Allen enjoys helping others be successful. When not working, he can be found spending time outdoors, riding motorcycles, and with his family.
Quality Assurance
Wilmer Lopez was born and raised in the Lynchburg area and has worked with Cenvar Roofing since 2017. He is our Quality Assurance Inspector, and in his daily work, he values excellence and enjoys making sure customers are taken care of. Wilmer’s favorite part about working for Cenvar Roofing is the great communication he has with his General Managers and other staff members. Wilmer is passionate about his work and loves learning new things every single day. When he’s not working, Wilmer enjoys spending time doing fun things with his family.
Project Coordinator
Joe Carson grew up in Ruckersville, VA, and brings a variety of management and construction experience into his role as a Project Coordinator. Joe’s favorite part of working at Cenvar Roofing is the friendly and welcoming environment within the company. Joe is passionate about providing people with the services they need, and learning something new every day. In his free time, Joe enjoys reading, going hiking, woodworking, and spending time outdoors.
Finance/HR
Justin Heavner is the Corporate Project Coordinator for the company. A normal day for Justin includes working with company KPIs, analyzing and compiling data, and working on accounting tasks. Justin’s favorite thing about working for Cenvar Roofing is that the company is truly committed to serving its customers and community every day. Justin is passionate about solving business problems efficiently, and in his free time, he enjoys watching and playing sports, enjoying the outdoors, and spending time with his family.
Finance/HR
Mackenzie Payne is on our finance team. She is responsible for accounts receivables and a variety of data entry and reporting tasks. Mackenzie loves working for a company that is making a difference in the community and in the roofing industry, and her favorite part of her job is working with great co-workers in a fun atmosphere. Mackenzie is passionate about Jesus, her family, and health and wellness, and in her free time, she enjoys cleaning, trying new restaurants, going to the beach, and spending time with family and friends.
Finance/HR
Mary Martin is the HR Manager in our corporate office. She handles everything from onboarding new employees, to processing payroll and managing accounts payable. She was born and raised in Lynchburg, VA, and brought 7 years of experience in Administrative Management into her role. Mary loves her co-workers at Cenvar Roofing, and the commitment to the company core values and purpose statement. She is passionate about organization, growth, and interior design. Mary has a daughter and a 3 year-old chihuahua, and in her free time, she enjoys refurbishing furniture, going to concerts, and exploring small towns and wineries.
Operations
Sean Campbell is the Technical Lead at Cenvar Roofing. He was born and raised in Lynchburg, VA and has worked in roofing for the past decade. Sean oversees training and quality assurance, so each day looks different for him. Sean is passionate about roofing, and solving the problems and challenges he is presented with each day. When he’s not working, Sean loves spending time with his wife and kids, riding 4 wheelers, and automotive work.
Operations
Aimee Camm is the Director of Special Projects for our Operations team. She wears many hats, but her primary responsibilities are managing company documents and assets, customer relations, and executive support. Aimee’s favorite part of her job is getting to know her co-workers, and helping them find answers to questions they have. Aimee is passionate about getting her job done, and she loves all things Disney, cats and coffee!
Finance/HR
Erin Pillow is our HR Recruiter in the corporate office. Erin brings years of recruiting and management experience to her role, and is responsible for attracting and hiring individuals to join our growing team. Erin’s favorite thing about Cenvar Roofing is the emphasis placed on the team purpose statement and the company core values. Erin is passionate about her family, maintaining a strong balance between work and home, and supporting her local community. When she’s not working, she enjoys traveling, going to concerts, hiking, spending Saturday mornings at the farmer’s market, and evenings around the firepit with her family.
Marketing
Stephen Vernon is the Marketing Manager at Cenvar Roofing. He was born and raised in Lynchburg and went to college at Liberty University where he received his undergraduate degree in marketing and is now a Certified Digital Marketing Professional. Stephen’s favorite part about his job is meeting all of the new people that come and join the Cenvar team. He is passionate about helping and serving people in all areas of his life, and in his free time, Stephen enjoys playing and watching sports, being outside, reading, and spending time with his wife and new baby girl.
Operations
Regional Manager Kyle Kayton was born and raised in Bedford, VA. He has over 17 years of experience in the construction industry, and since joining the Cenvar Roofing team in 2014, has worked on hundreds of homes all over central Virginia. Kyle’s favorite part about working at Cenvar Roofing are his co-workers and the camaraderie and fun they experience during their work days. Kyle is passionate about becoming a better person, and helping those around him do the same. When he’s not working, Kyle loves to spend time with his family.
Gutters Office Manager
Suzanne Walker is the Office Manager of the Gutter division. She has lived in the Lynchburg, VA area since 1973, and brings 40+ years of customer service experience to her role. Suzanne’s favorite things about Cenvar Roofing are the relaxed atmosphere in the office, and the caring co-workers she spends her days with. She is passionate about God and her family, and in her free time, Suzanne loves spending quality time with her grandchildren and family.
Marketing
Jonathan Brown is the Creative Manager in the Marketing Department. He was born in France, grew up in northern Africa, and moved to the U.S. to attend college in 2016. He joined the Cenvar team after he graduated in 2020, and since then, has driven thousands of miles capturing high quality photos and video footage of our work. Jonathan’s primary responsibility is to create a cohesive and professional visual brand image that represents our company well. When he’s not working, Jonathan enjoys playing ultimate frisbee, biking, woodworking, travelling, and spending time with family and friends.
Project Coordinator
Trent Pennington is one of our qualified project coordinators. He brought a variety of construction-related experience into his role, and is excited to continue to serve customers with professional excellence at Cenver Roofing. Trent’s favorite aspect of the company is the fun atmosphere and sense of stability that exists within each branch. He is an avid hunter and fisher, and can often be found doing anything outside during his free time.
Operations
Brandon Childers grew up around the roofing industry. He was born and raised in Lynchburg, VA, and started learning roofing skills from his dad when he was 11 years old. Brandon loves the professionalism that Cenvar Roofing brings to the industry, and is excited to work for a company that has such a great reputation in the community. Brandon is passionate about cars and motorcycles, and in his free time, he can be found working on his cars and riding 4 wheelers.
General Manager
Ben Phenicie is the General Manager of the Harrisonburg branch. He has been working with Cenvar Roofing since 2017, and has managed projects all over the area. One of Ben’s favorite parts about his job is the opportunity to meet so many interesting people and see their unique homes. In his free time, Ben loves to hike, play board games and spend time outside with his wife and young son.
“My main goal is to make sure that the job gets done well, and that the customer has a great experience”
Sales
Tyler is one of our sales representatives. He has been working at Cenvar Roofing since 2018, and has had the privilege of serving customers all over the Charlottesville and Midlothian regions. His favorite part about working at Cenvar Roofing is the opportunity to connect with people, and to take care of a problem that they can’t solve themselves. Tyler is passionate about his wife and young children, and in his free time, he enjoys camping, and studying history.
General Manager
Jordan Rogers is the General Manager of our Charlottesville branch. Jordan loves the friendly, down-to-earth work environment at Cenvar Roofing, and is excited to serve his local community with excellent roofing services. Jordan is passionate about hard work and creativity, and in his down time, he enjoys customizing sneakers, playing music, and spending time with his family.
Sales
Caleb Heuneman works on our repairs sales team and has worked for Cenvar Roofing since 2019. One of the most important parts of his job is making sure the customer is happy and taken care of throughout the entire process. One of Caleb’s favorite parts about working at Cenvar Roofing is the opportunity to work on his own, and feel a sense of accomplishment at the end of each day. Caleb is passionate about being a great employee and a great father, and in his free time, he loves to play pool and spend time with his family,
Project Coordinator
Project Coordinator Tobias Payne was born and raised in Moneta, VA. He joined the Cenvar Roofing team in 2019, and since then has worked on homes all over central Virginia. His favorite things about working with Cenvar Roofing is the team of project managers he gets to work with, and the chance to meet new people every day. Tobias loves sports, and when he’s not at work, you can usually find him playing basketball and hanging out with friends.
“I love communicating with my customers and making sure everything that needs done is being done well”
General Manager
Thomas Payne is the General Manager of the Richmond branch. He was born and raised in Bedford county, Virginia, and has been working at Cenvar Roofing since 2019. Thomas handles a lot of direct client communication, and spends many hours communicating with customers and making sure their needs are being met. One of his favorite things about working at Cenvar Roofing is the positive work environment. Thomas is passionate about being a contributing member of a team, and working together to build something big. When he’s not at work, Thomas enjoys hiking, fishing, and reading.
General Manager
Tyler Kendrick is the General Manager of our New River Valley branch. Tyler loves working in roofing because he sees it as a great way to help people every day. His favorite thing about Cenvar Roofing is how community-oriented the company is, and how much of a presence they have in Roanoke. Tyler is passionate about his faith, and horses, and in his free time, he enjoys hunting, riding horses, shooting, and spending time with his wife Victoria and their daughter Reagan.
Sales
Our Sales Representative Titus Payne was born and raised in Bedford, VA. He has worked with the Cenvar Roofing team for 7 years, and in that time, has completed roof restorations all over the Roanoke area. Titus says his favorite part about working for Cenvar Roofing is that he gets to put customers first, and meet their needs every single day. When he’s not working, Titus loves to play sports, watch sport, and spend time with his friends and his fiancee.
“I am passionate about giving customers the best possible experience they can have”
Sales
Jared Fogus is a member of our sales team. He was born and raised in central Virginia, and has been working with Cenvar Roofing since 2016. His favorite part about working for Cenvar Roofing is the fact that it feels like he is part of a family every day at work. Jared does a little bit of everything, and one of his main tasks is to talk with customers and make sure that we are meeting their needs. Jared is passionate about his family and the great outdoors, and when he is not working, he loves to read a good book, go hiking, and do anything outdoors!
“I love meeting new people and getting to help them solve their problems”
Sales
Gabriel is on our sales team. He was born and raised in central Virginia, and started working for Cenvar Roofing in 2020. He enjoys the roofing industry, and his favorite part about working at Cenvar Roofing is that he gets the opportunity to better himself and others every day. Gabriel is passionate about positive personal growth, and when he is not at work, Gabriel enjoys hunting, shooting, reading, and spending time with his friends.
Project Coordinator
Project Coordinator, David Stephens, has lived in the Bedford area for nearly 20 years. He has nearly 10 years of experience in the industry, and has come to specialize in log homes. Some of David’s favorite parts about working for Cenvar Roofing are his awesome coworkers, and the incredible team atmosphere that is fostered. When not at work, David loves to run, camp, fish, and spend with his wife and new baby.
“I really love taking care of our customers and making sure their needs are met”
General Manager
Christian Kiefer is our General Manager. He has worked in almost every department at Cenvar Roofing since he joined the team in 2014. One of his favorite things about his job is the ability to serve customers. He says there’s nothing more satisfying than being able to patch a roof for someone on the spot. In his free time, Christian enjoys hunting, fishing, and anything outdoors.
Repairs
Cameron is a member of the repairs team. He was born and raised in Roanoke, VA, and has worked in the roofing industry since 2016. He loves working for Cenvar Roofing because his experience with his co-workers, management and workload has been phenomenal since the beginning. Cameron spends most of his time on roofs, inspecting chimneys and fixing flashing, but in his downtime he enjoys working on cars and playing video games. Cameron is passionate about his family, and especially loves spending time with his baby daughter, Lola Mae.
Sales
Sales team member Caleb Knight was born and raised in Bedford, VA. While he is new to the Cenvar Roofing team, he has over 7 years of experience in the restoration industry. Caleb’s favorite parts of working with the Cenvar Roofing team are his awesome co-workers, and that he gets to help solve customers’ problems every single day. Caleb is passionate about spending time outdoors, and in his free time, he likes to spend time renovating his newly-purchased farmhouse.
“My favorite part of the job is being able to meet homeowners needs every day”
Repairs Manager
Brian Laverty is our repairs specialist. He was born in Amherst county VA, and has been working at Cenvar Roofing since 2014. His favorite part about working on roofs is the opportunity to meet people’s needs, and help them when they need it most. He loves working at Cenvar Roofing because of the atmosphere, and the way the company takes care of employees to help them succeed. Brian is passionate about solving people’s problems – whether on the roof or not – and when he isn’t working, he enjoys music and audio engineering.
Repairs
Austin is a member of our repairs crew. He has worked at Cenvar Roofing for 2.5 years, and spends his days completing as many roof repairs as possible. Austin’s favorite part about working at Cenvar Roofing is the way that the company management cares about their employees and works to solve any problems that arise. Austin is passionate about helping people through the work that he does each day, and in his downtime, Austin enjoys fishing, hunting, working on cars, and anything outdoors.
“I like seeing the smiles on peoples’ faces when we’ve helped solve their problem”
Office Manager
Amanda Saunders is the office manager for the Roanoke branch. She has been with Cenvar Roofing since 2019, and is responsible for customer service, scheduling projects, managing conflicts, and helping customers choose the perfect shingle color for their new roof. Amanda’s favorite part of her job is that she gets to interact with customers every day. Amanda loves working with Cenvar Roofing because of the amazing co-workers and team environment the Roanoke branch provides. Amanda and her husband have four daughters and a son, and when she’s not working she loves to spend time with them.
Office Manager
Zaida Villegas has been our office manager since 2017. She is the logistical mind behind most of our office operations, and the friendly voice on the other end of the phone when you give our office a call. Her favorite thing about working at Cenvar Roofing is that her co-workers are awesome and make each day fun. Zaida is passionate about her family, and loves doing arts and crafts in her free time.
Sales
Tom McGowan has been a member of the sales team since 2016. Tom’s favorite thing about working for Cenvar Roofing is the integrity of the company, and the quality of the work that is done. He says it’s easy to sell roofs, because he has the confidence that the finished product will be the absolute best roof available. Tom is passionate about his family, and his grandchildren, and when he’s not at work, Tom enjoys playing golf, hunting, gardening, and going to the beach with his family.
Gutters
Reggie Kirkland is one of the members of our gutter division. He brought his 20 years of experience to the crew at Cenvar Roofing in 2018, and since then, has installed gutters all over central Virginia. He loves the quality work that Cenvar Roofing does, and that he gets to do what he loves to do for a great company. Reggie is very passionate and particular about doing his work just right, because he values serving his customers well. When he’s not at work, Reggie loves to spend time hunting and fishing.
Sales
Rafael is an estimator with the Lynchburg branch. He recently graduated from Liberty University with a degree in project management, and is excited to serve the local community every day. His favorite aspect of Cenvar Roofing is the close, familial atmosphere that exists within the branches. Rafael is passionate about helping others whenever he can, and in his free time, he enjoys soccer and hanging out with friends.
Gutters
Mike Stanley is a member of the gutter division. He was born and raised in the Lynchburg area, and has been working on gutters for 16 years. He joined the Cenvar Roofing team in 2016, and since then, has served homeowners throughout the area. Mike’s favorite part about working at Cenvar Roofing is the great work environment, and he is passionate about doing his work well. When he’s not working, Mike enjoys shooting guns and playing video games.
Lead Development
Kelly is the Lead Development Manager in our Corporate office. She was born and raised in Lynchburg, VA, and worked in education for 15 years before transitioning to a management position at Cenvar Roofing. In 2017, she spearheaded the gutter department and since then, the teams have installed gutters all over Virginia. Kelly’s favorite part about working at Cenvar Roofing is the camaraderie she experiences with her team, and how everyone has a heart for service. Kelly is passionate about spending time with her family and dogs, and investing into her team. When she’s not working, Kelly enjoys spending time with her dogs, and practicing yoga.
Gutters
Jonathan Lopez is a member of our gutter division. He has a background in construction, and worked for several different companies prior to joining the Cenvar Roofing team. He loves working on gutters because he gets to learn something new every single day, and his favorite part about working at Cenvar Roofing is the family-like atmosphere his co-workers have cultivated. Jonathan is originally from North Carolina, but recently moved to Lynchburg and purchased a home with his fiancee to build a future with her here. Jonathan is passionate about the outdoors, learning new things, and having fun, and in his free time, he enjoys drawing and riding horses.
Repairs
One of our repair mechanics, Jermaine Carter, was born and raised in Lynchburg, Virginia. He has over 17 years of experience in the roofing industry, and has been with Cenvar Roofing since 2013. One of Jermaine’s favorite parts about his job is helping homeowners figure out why their roof is leaking, and solving the problem in a speedy manner. When not at work, Jerome enjoys being outdoors, camping, and spending time with his family.
“I like giving homeowners the best experience possible”
General Manager
Quality Assurance Director
In 1997 Juan started as a roofing helper at age 18 for Heat Construction of Raleigh NC. During the next 5 years he became a roofing mechanic and got promoted to foreman. In 2009 Juan moved to Alabama and started his own roofing company working as a subcontractor for Atlas Roofing and Willoughby Construction. In 2011, as work dried up in Alabama, Juan moved to Lynchburg and met Chris Good. Initially hired to help Chris with general construction, Juan’s knowledge of roofing and his efficiency as a manager is what inspired Chris to start a roofing company. For Cenvar, Juan was first a foreman, then a superintendent and is now the head of Quality Control. Juan is a partner in the firm.
COO
Ryan Thivierage is Cenvar Roofing’s Chief Operating Officer. He is responsible for overseeing and leading the operations department in day-to-day activities, large projects, asset and material acquisition, creating, monitoring, and improving systems and procedures to help streamline operations. A typical day for Ryan consists of checking inventory supply and demand, reviewing procedures, working on large project quotes, updating the CRM with current data and brainstorming ways to improve current processes. When he’s not at work, Ryan enjoys spending time with his family, riding motorcycles, wood working, renovating his home and tinkering in his shop.
CFO
Dave Reed is the Chief Financial Officer at Cenvar Roofing. In high school, Dave co-founded a roofing company near Milwaukee, WI with his brother, and has been working in the industry ever since. After moving to South Carolina to pursue college and pastoral ministry, he founded another roofing company in that area. In 2012, Dave moved his family to Virginia and took a youth pastor position. In 2013, he met Chris Good and began working at Cenvar Roofing. Dave’s main responsibilities are managing the company finances and assisting with the planning, strategy, and growth of the company. Outside of work, Dave is actively involved in church ministry. In his free time, Dave spends time with his family playing games, hiking, camping and going to the beach.
CEO
Raised in a small Mennonite community in southern Campbell county, Chris graduated high school in 1991 from Bethel Mennonite School. He then attended Liberty University as a double major in Pre-Med and Music. After three years of college he dropped out to start Good’s Construction Company LLC., as a residential construction company. In response to the housing crisis of the late 2000’s, Chris moved his business from new home construction to residential re-roofing. Good’s Construction continues to this day now doing business as Cenvar Roofing.
Sales
Andrew Ewing is one of our Sales Estimators. He was born and raised in Lynchburg, VA and is a proud graduate of Brookville High School. Andrew brings a variety of management experience to his role on the team, and he is excited about the opportunity for growth he has with Cenvar Roofing. Andrew is passionate about serving others, and is excited about the opportunity to serve customers in his local community every day. When he’s not working, Andrew enjoys hunting, fishing, playing sports and spending time with his wife.
Project Coordinator
Akira is one of our Project Coordinators. Akira is originally from Mexico City, Mexico, and has lived in Lynchburg for several years. He recently graduated from Liberty University with a degree in business, and is excited to bring his skills to Cenvar Roofing. Akira is passionate about creating new things, and starting new projects, and his favorite part about working with Cenvar Roofing is the friendly, helpful environment. In his free time, Akira loves to breakdance, mountain bike, and do anything outdoors.
Sales
Thomas McGowan is one of our sales representatives. He grew up in the Lynchburg area, and has been working for Cenvar Roofing since 2015. Thomas’s favorite part about working at Cenvar Roofing is the opportunity the company provides to grow, both professionally and personally. Thomas is passionate about providing for his family, and giving them the best opportunities possible. When he’s not at work, Thomas loves wood-working, ceramics, and anything crafty.
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| Deleted: The 110% award is given to the Cenvar Roofing employee who best exemplifies our core values and commitment to excellence each month. From staying late to finish a job well, to going above and beyond to meet a customer’s needs, each award recipient has consistently given 110% effort to their job and customers. |
"Austin Clements is the winner of the Cenvar Roofing Employee of the Month: 110% Award! Austin is ..."
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| Added: |
| Deleted: The 110% award is given to the Cenvar Roofing employee who best exemplifies our core values and commitment to excellence each month. From staying late to finish a job well, to going above and beyond to meet a customer’s needs, each award recipient has consistently given 110% effort to their job and customers. |
"Delfino Lopez is the January 2022 Employee of the Month award recipient! Delfino is a seasoned repair ..."
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Charlottesville, VA
Charlottesville, VA
Joe Carson is the winner of the December 2021 110% Award! Joe is a Project Coordinator at our Charlottesville branch, and has been with the company for 6 months. He has consistently demonstrated grit, integrity, efficiency and growth through his jobs and assignments. We are proud to have Joe on our Cenvar Roofing team!
Highlighted Nomination
“[Joe] has been nothing but great since he’s started here. Very coachable. Has the “learn as you go” mentality that is needed for his position. He is incredibly organized. His van is always clean and well stocked. He shows up on time. Customers often give special mentions in their reviews about him specifically. He also is a great person to have in the Company Culture Committee. Just a great example to all of us!”
Roanoke, VA
Austin Clements is the winner of the Cenvar Roofing Employee of the Month: 110% Award! Austin is on the Repair Team at our Roanoke branch. He has been with our company for many years, and consistently demonstrates grit, self-discipline, and servanthood. We are proud to have Austin as part of our Cenvar Roofing family.
HIGHLIGHTED NOMINATION:
“Austin has worked here dating back to the old Lynchburg Roofing days, starting along with his friend Joey. They had no experience but they brought a desire to learn roofing and a strong work ethic. Austin showed his grit as he stuck it out on the crew, through the summer heat and the winter freezes and graduated from laborer to a roof mechanic. As the branch grew, he got the opportunity to work with Brian Laverty in the repair and gutter department where his knowledge and skills have continued his growth. He has also grown as a man, becoming both a husband and a father since he started with us. He demonstrates his self discipline by coming in faithfully and on-time every day readying himself for the day’s jobs so he can support his family. It seems like just yesterday when he started and I’m so proud of what he has made of himself, he deserves employee of the month.”
Justin Heavner,
Justin Heavner is the Corporate Project Coordinator for the company. A normal day for Justin includes working with company KPIs, analyzing and compiling data, and working on accounting tasks. Justin’s favorite thing about working for Cenvar Roofing is that the company is truly committed to serving its customers and community every day. Justin is passionate about solving business problems efficiently, and in his free time, he enjoys watching and playing sports, enjoying the outdoors, and spending time with his family.
Justin’s co-workers nominated him for several reasons, including his grit, efficiency, and servant leadership. Here are some of the things they had to say:
“… I nominate Justin because of the servanthood that he exhibits in working outside of the normal 8-5 timeframe to help other employees understand processes. His position requires grit and efficiency and I see those displayed in his work ethic.”
“…I feel like Justin lives out our team purpose statement everyday when helping employees focus on their constant growth through performing their jobs well. Through audits, financials, or research – he’s there to help the team.”
“…He helps me with anything I ask, at any time. He really cares about his work and seeing Cenvar succeed. He makes work fun too.”
We are so glad that Justin is part of our Cenvar Roofing family!
Roanoke, VA
Cameron is a member of the repairs team. He was born and raised in Roanoke, VA, and has worked in the roofing industry since 2016. He loves working for Cenvar Roofing because his experience with his co-workers, management and workload has been phenomenal since the beginning. Cameron spends most of his time on roofs, inspecting chimneys and fixing flashing, but in his downtime he enjoys working on cars and playing video games. Cameron is passionate about his family, and especially loves spending time with his baby daughter, Lola Mae.
Charlottesville, VA
Jordan Rogers is a project coordinators for our Charlottesville branch. Jordan loves the friendly, down-to-earth work environment at Cenvar Roofing, and is excited to serve his local community with excellent roofing services. Jordan is passionate about hard work and creativity, and in his down time, he enjoys customizing sneakers, playing music, and spending time with his family. Congratulations Jordan!
Aimee Camm,
Aimee Camm is the Director of Special Projects for our Operations team. She wears many hats, but her primary responsibilities are managing company documents and assets, customer relations, and executive support. When asked to describe herself in 3 words, Aimee chose positive, energetic, and organized, and her co-workers definitely agree: “Aimee works harder, longer and is more efficient than almost anyone else in this company. She never says no, and she never drops the ball,” said Chris Good, Founder and CEO of Cenvar Roofing. “…she does SO MUCH to help make our company great. I am extremely proud to have her on our team.”
Aimee’s favorite part of her job is her ability to help her co-workers when they have questions or need information: “I LOVE helping the Cenvar team when they have questions…or anything else that they might need!,” said Aimee. “It really makes me so happy to connect with my coworkers and get to know each of them a little bit more with each conversation.”
Aimee is motivated by a desire to get her job done, no matter what it takes. She credits her ability to juggle lots of different tasks at the same time, and the ability to pivot at a moment’s notice as some of the best skills she brings to her job.
Aimee is married, and mom to two sons, Zach and Ethan. She is passionate about doing her work well, no matter what it takes, and she is known for 3 things: Her love of Disney, her love of cats and her love of coffee!
Lynchburg, VA
Holton Walker is the General Manager of our Lynchburg, VA branch. He is a Lynchburg native who is entering his 3rd year with Cenvar Roofing, and he loves getting to bring his leadership skills to a company that values employees, gives them a voice, and helps them grow.
Holton’s favorite part of his job is serving his community. He finds it incredibly rewarding to see the transformation of customers’ roofs happen every day. He also enjoys serving his employees and helping them grow in their roles: “Being able to watch people grow personally and professionally is awesome!” he says
When asked to describe himself in 3 words, Holton chose “compassionate”, “leader” and “gritty.” All three words align with his personal and professional goal – to continually grow as a servant leader, both at work and in the local community. He is frequently complimented on his ability to be there for his employees no matter what, and hopes to continue developing in these areas in the future.
Holton is motivated by his family. His wife, Alex, is a dedicated psychiatric nurse, and together they have an 18 month old daughter named Jaxtheimer. He is passionate about being a good husband and father, and spending time with them. In his free time, Holton enjoys hunting, fishing and being outdoors.
Lynchburg, VA
April 2021 110% Award Winner Chip Ferguson is a Project Manager at the Lynchburg branch. Chip was born and raised in Lynchburg, and has been working with Cenvar Roofing for a year. He recently graduated from Liberty University with a Bachelor’s Degree in Business Administration: Project Management. Chip is a driving force in the growth of the Lynchburg branch, and consistently goes above and beyond to serve his customers well.
Chips favorite part of the job is the growth he can pursue as he tries new roles within the company, like sales and repairs, as well as the opportunity to hone his management skills. This experience is invaluable to Chip, whose goal is to become the General Manager of his own branch one day. Chip views himself as a solution to the communication barriers that sometimes exist between customers and crews. He works diligently to answer customer questions and provide the solutions they need no matter what time of day.
Chip credits his dedication and desire for growth to his parents. He says their example of hard work in their professions and education instilled a strong work ethic that propels him to do the very best he can every day. “They equipped me well to continue in the direction I need to go,” said Chip.
When he isn’t working, Chip enjoys riding dirt bikes, 4 wheelers and motorcycles. He also enjoys going to the gym and spending time with family and friends.
Lynchburg, VA
Jonathan Brown is the Creative Manager of our Marketing Department. He was born in France, grew up in northern Africa, and moved to the U.S. to attend college in 2016. He joined the Cenvar team after he graduated in 2020, and since then, has driven thousands of miles capturing high quality photos and video footage of our work, and interviewing satisfied customers about their Cenvar experience. Jonathan’s primary responsibility is to create a cohesive and professional visual brand image that represents our company well, and he takes that job seriously.
One of Jonathan’s favorite parts about his job is the team he gets to work with. His wife Hannah is the Marketing Department’s Content Manager, and they often collaborate on marketing campaigns and projects during the day.
“Hannah and Stephen (my manager) are two people that I look up to and try to learn from every day,” said Jonathan. “Hannah is a go-getter, and very dedicated…she inspires me to always push to do better,” he said. “I admire Stephen’s leadership, and humility, and aspire to grow in those areas too.”
Jonathan is passionate about intentionality, and building relationships with the people around him. This is one reason he enjoys the customer interaction part of his job so much. “I really enjoy talking with customers after the work on their roof is finished and hearing about their experience firsthand,” says Jonathan. “Hearing about their experience makes me proud of the work that our company is doing, and proud of the way that we are able to serve our community with excellence.”
Creativity and adaptability are two strengths Jonathan brings to the job that help him succeed. He enjoys coming up with new and fun ways to make the roofing industry interesting and engaging to customers, and is quick to adapt to changes in schedule and direction.
“I roll with the punches well, which is necessary in this industry,” says Jonathan. “Whether it’s a change in my schedule, or a new direction, I work hard to be adaptable and to respond quickly.”
Jonthan is also very creative outside of work. He enjoys working with his hands, and spends hours woodworking and building practical things, like shelves and bed frames. He also loves to travel to new places with Hannah, cook new meals, read, go on walks and spend time with friends and neighbors.
Roanoke, VA
Titus Payne has grown with Cenvar Roofing’s Roanoke Branch almost since the very beginning. At 16, Titus started out working with one of the roof replacement crews, tearing off old roofs and laying new shingles. The crewmembers all loved him, and his diligence and efficiency eventually led him to graduate into the role of Project Manager.
During his time as project manager, Titus served his customers diligently. He always took time to listen to concerns, answer questions, and go above and beyond to meet the needs of each individual customer and home. Customers frequently commented on his attentiveness to their needs, and overall professionalism.
After some time as a project manager Titus again graduated, this time into sales. He started flourishing as a Sales Representative almost immediately. According to Jared Fogus, another sales representative and long-time co-worker, Titus’s commitment to excellence is impressive. “Titus has been working with me at this branch longer than pretty much anyone else,” said Jared. “I’ve seen him put in the hard work because he has a drive to succeed at whatever he does. He’s an all-around stellar guy, and tackles everything he does at 100% effort.”
Titus says that the biggest strengths that he brings to his current role is his desire for continuous growth and improvement, and the hands-on experience he has had with roof replacement. Titus strives to emulate strong character qualities he sees in his co-workers and managers because he sees strong character as a necessary part of growth and success. When talking with customers, Titus says that his personal experience with roof replacement gives him a level of confidence because he knows exactly what the crews do to fix roofing issues, and he’s seen it done successfully by Cenvar Roofing for years.
When asked, Titus describes himself as a reliable, professional, and ethical employee who gives his all each day – and his co-workers agree. According to Kyle Kayton, the Roanoke Branch General Manager and Titus’s direct supervisor, Titus has consistently demonstrated stellar character, and commitment to the company.
“I’ve known Titus since 2010. He’s always exhibited character beyond reproach. Honest, hard-working, dependable, determined, tireless, the kind of guy you hope your daughter marries when she grows up…In fact because of his reputation Titus has played a large part in acquiring the great staff we have now. Both his brothers, and some of his friends have all come to join our team.It’s awesome to see the efforts he puts in get rewarded, and I look forward to many years of continued growth and accomplishment together with him.”
As a dedicated family man, Titus says that his biggest motivation to continually pursue growth and excellence is the desire to better himself, and provide a better future for his wife and family. This drives him to continue to work hard and improve as a salesman, to increase his knowledge about the roofing industry, and increase his sales conversion rate as he continues to grow with the company.
Roanoke, VA
Jared Fogus is a sales representative for our Roanoke branch. Jared was born and raised in central Virginia, and after a career in sales and management for various construction and building supply companies, he joined the Cenvar Roofing team in 2016. Jared’s favorite parts of his job are the variety that he experiences, and the fact that he gets to help people every day. “Each day is a different house, and a different customer and I love that,” said Jared. “I love that I get to work outside and work with people every single day.”
When asked to describe himself in three words or phrases, Jared chose “personable”, “full of integrity”, and “professional”, and many of his satisfied customers agree. One of Jared’s most frequent compliments is that he represents the company in such a professional manner. According to one satisfied customer, Jared is knowledgeable and honest: “Jared, the salesman, was very straightforward and knowledgeable. He answered all my questions thoroughly – including some technical ones gleaned from having done my homework – to my satisfaction… He also returned my calls quickly when I had some questions about the proposal.”
Other customers have stated that the reason they chose Cenvar Roofing was because Jared’s integrity and professionalism made such a strong impression: “ I decided to go with Cenvar mostly because of the professionalism they displayed, along with the thorough explanation of the details in the contract.”
Jared’s co-workers would agree with these words as well, and would probably add the word “hard-working” to the list. According to Titus Payne, the other sales representative at the Roanoke Branch, Jared is working hard no matter what: “He is awesome and always willing to help people out,” said Titus. “I think that’s why he is so successful. He’s just a really hard worker and he is always at the top of his game.” Other words co-workers use to describe him include “outstanding” “superhero” and “excellent.”
Jared’s goals, both personal and professional, can be summed up in the word growth. Jared says that he strives to work toward being the best that he can be and learning as many new skills as possible each day, whether at work, or at home. One of Jared’s proud moments professionally was when the Roanoke branch of Cenvar Roofing caught up to, and eventually exceeded, the Lynchburg branch, which is the flagship branch of the company. “When I started with the company, it was my goal to help the Roanoke office surpass the Lynchburg office in sales, reviews, and other metrics” said Jared. “To me, it really shows that another branch can work to be as good as or better than the original, flagship branch.”
Faith and family are Jared’s passions, and biggest motivators. He cites his father as the biggest influencer in his life, and says that without his dad’s impact, he wouldn’t have the character or the work ethic that he does. Jared says that his motivation each day is to be a light in the world, provide for his family well, and be the best he can be for both his family and his company, because they are relying on him. When Jared isn’t working, he can usually be found doing something outdoors, or spending time with his wife Jennifer, and their one-year-old little boy named Ander.
Roanoke, VA
Christian Kiefer, the General Manager of our Roanoke branch, is the February 2020 110% Award recipient. Christian describes his current role at Cenvar Roofing as “a little bit of everything that needs to be done”, and for a good reason – he currently assists with sales, project management, and repairs as the needs arise.
Christian joined Cenvar Roofing when he was 18. He first started as a crew member whose primary job was to pick up trash on job sites. He says that he worked hard, and gave 100% of his effort to his job, because he never wanted to be seen as a slacker, or as someone who wasn’t dedicated to his job. “I saw everyone around me drenched in sweat working so hard, and I didn’t want to be the weakest link,” said Christian. “I didn’t want to be that guy that everyone looks at and thinks “why is that guy here?”
Since his time on the crew, Christian has worked his way up in the company from a project manager to a sales representative, and has worked in pretty much every area of the Roanoke branch. Christian says that his ultimate goal is to work hard enough to become a General Manager for one of the Cenvar Roofing branches. “I still have alot to learn,” he said, “but I have a great teacher and a strong work ethic, and I want to work to achieve that goal.”
One of the main reasons Christian hopes to become a general manager is because he wants to be in a primary leadership position that allows him to help other people grow professionally, much like his own general manager, Kyle Kayton, has helped him. “ Kyle is the best boss I have ever worked for, and has taught me by example how to work hard, be humble, and be professional,” Christian said. “I want to follow in Kyle’s footsteps one day, into leadership and management, because I want to invest in others the same way he invested in me.”
According to Kyle, Christian is invaluable to the company. “Christian Kiefer is an invaluable resource at Cenvar Roanoke,” said Kyle. “He’s proficient in all aspects of roofing. His peers often turn to him for advice on solving problematic roof areas. A large part of our success is due to the training he provides to our new hires.”
When asked to describe himself in 3 words or phrases, he chose servant, dependable, and fun. Christian says he takes pride in being a rock for the branch, whether volunteering to work a Saturday, staying late on a Friday night to get the job done, or dedicating extra effort to a particular job or homeowner to ensure that the experience is great. He also says that he tries to have fun on the job – both with co-workers and with customers – but he knows where the balance is between fun and professionalism, and feels that he toes the line well. “If you need me to come in and get the job done professionally and quickly, I’m your man,” said Christian, “But if I can have fun while I’m doing it, I’m going to.”
Christian is dedicated to customer service, and that shows through the way customers love him. According to Kyle, he goes the extra mile every day to put customers minds at ease, and make sure their roof is done well – no matter what it takes. “Many times he has put customer’s minds at ease as he answers their concerns with his expertise,” Kyle said. “He has shown many times over to go the extra mile for a customer, whether it’s fixing little things they want adjusted or doing little extras like hauling away trash, changing light bulbs, or clearing limbs and debris from garden beds.”
Christian believes in working hard and resting hard. While there’s a good chance you’ll interact with Christian at some point during your Roanoke roof replacement, when he’s not on the job, he can usually be found resting, relaxing, and enjoying food. As a self-proclaimed foodie, Christian says he likes to eat well and spend time relaxing with his wife during his free time.
Roanoke, VA
Brian Laverty, our Roanoke repair manager, is the 110% Award winner for January 2020. When asked, Brian said that he probably received the award because of his excellence in customer service, and his dedication to going above and beyond what is asked of him every time. Brian is known for putting in long days, late nights, and always having time to squeeze in an extra stop to check on a roof.
Brian has a wealth of experience in the roofing industry, and as a result, he knows a substantial amount about most subjects related to roofs. Brian strongly believes that there is no better training than hands-on experience, and as a result, he makes himself available to teach and show newer crew members everything that goes into the craft, so that they can achieve the same stellar results. Brian says that he is inspired by Cenvar Roofing founders Chris and Dave, as well as his General Manager, Kyle, because they are great leaders and great mentors. “Their phones are always on and their doors are always open, even though they’re busy, and high up on the ladder,” he said. Brian values the great leadership he works under, and strives to emulate in his own role.
One of the most frequent compliments Brian receives from customers is that he makes their roof look like it’s brand new. “Repairs are finicky, because you have to make it look like there was never a repair,” said Brian. “I look at it like an art form, and try to do my best to match everything as good as new.” Customers appreciate Brian’s attention to detail, and it leaves him with a sense of satisfaction and achievement. “Every job I go out on, every roof I repair, every leak that I fix, I’m proud of that work,” Brian says.
Brian started working with his dad when he was 10 years old, and through his father’s example, he learned a strong work ethic and appreciation for good work. Still to this day, Brian’s chief motivation is the sense of satisfaction he feels after he works hard and gets someone’s roof back into good shape. When asked, Brian said the 3 words that describe him best are reliable, trustworthy, and efficient, and his co-workers and customers feel the same way.
“Customer’s love him, his teammates love him, and the leadership team loves him too. His calm, pleasant demeanor and humor make working with him a joy,” said Kyle Kayton, the General Manager of the Roanoke branch. “ Whether it’s a pesky leak, squeezing in an additional appointment, making a pitstop by a job to check on something, or whatever I ask of him, he will find a way to help. And not only is he a help, he will take ownership of the situation and see it through to resolution.” Brian goes above and beyond to ensure that his customers are taken care of, and that their roofs look as good as new, no matter what.
In addition to fixing roofs, Brian is also passionate about music. He enjoys learning the ins and outs of audio engineering and music production, including recording, mixing and mastering. When he’s not at work, Brian can usually be found listening to music, or playing the guitar, bass or drums.
Roanoke, VA
Amanda Saunders is the office manager for our Roanoke office, and the organizational brain behind most of the logistics necessary to keep the branch and team running smoothly. Her co-workers describe her as dedicated, organized, helpful, and fun, as she balances numerous tasks and makes sure everything is running smoothly no matter what. “She goes above and beyond with her job. You tell her you need something done and she always sees it through to the end. She is so helpful to the Salesman and the PM’s,” said one of the Roanoke team members. “She 100% deserves this award. Roanoke would not be where it’s at without her. Even when there is a dilemma, or issue with scheduling she ALWAYS finds a fix. We are lucky as a company to have her.”
When asked to describe herself in 3 words, Amanda chose accountable, reliable and trustworthy. Amanda is responsible for customer service, scheduling projects and crews, handling conflicts that arise, and helping customers choose the right shingle color for their home. This is a big job all year round, but during our busy season, it can become quite challenging to handle everything in a timely manner. Yet Amanda doesn’t let anything fall through the cracks, and customer service never suffers. According to a recent customer, he was struck by how exceptional the entire experience with Cenvar Roofing was, and it started with his first conversation with Amanda. Amanda says that her favorite part of her job is interacting with all of the Roanoke customers and playing a role in them having an excellent experience with the company.
Amanda says that her family is her biggest motivation. She and her husband live in Moneta, VA and have four daughters and a brand new baby boy. When she’s not at work, she enjoys spending time with them, and watching them grow up. Amanda is a valuable part of our Roanoke team, and the entire branch is thankful to have her.
Amanda Saunders is the office manager for the Roanoke branch. She has been with Cenvar Roofing since 2019, and is responsible for customer service, scheduling projects, managing conflicts, and helping customers choose the perfect shingle color for their new roof. Amanda’s favorite part of her job is that she gets to interact with customers every day. Amanda loves working with Cenvar Roofing because of the amazing co-workers and team environment the Roanoke branch provides. Amanda and her husband have four daughters and a son, and when she’s not working she loves to spend time with them.
Richmond, VA
Tobias Payne is currently a project manager at our Midlothian, VA branch. Born and raised in Moneta, VA, Tobias started working for the Roanoke branch of Cenvar Roofing right after he turned 18. His hard work, attention to detail, and dedication to his job quickly earned the respect of his co-workers, and the praise of many customers. “He works incredibly hard to make sure we deliver the absolute best product, while striving to provide the best experience for all involved, both crew and customer,” said one of his co-workers.
Tobias describes himself as “super competitive.” His current professional goal is to become the youngest General Manager in the history of the company. As one of the youngest and most experienced project managers on staff, he’s well on his way. In 2020, Tobias was asked to move from Roanoke to Midlothian, to help grow the branch there. He decided it was a good opportunity to grow and made the move.
“The move forced me to be a little bit bolder and to be confident in the decisions I make,” Tobias said. “For that reason alone, it’s been a very good experience so far.”
Tobias credits most of his growth and advancement in the company to the influence of older, more experienced team members who have helped him along the way. “There is a healthy competition, and lots of knowledge, inside this company,” said Tobias. “The amount of knowledge about roofing my bosses and mentors have is insane. I just try to soak it up and learn from them whenever I can.”
Richmond, VA
Thomas Payne is our April 2020 110% Award recipient. Thomas has had the opportunity to grow with Cenvar Roofing since his first day on the job. His roles and responsibilities have taken him from managing projects for the Roanoke branch, to making sales at the Charlottesville office, and no matter where his job has taken him, Thomas has maintained a steady drive for success that has fueled his growth. He says that no matter what his role with the company is, his primary focus is to connect with customers, and help remove a stressful problem from their lives.
Thomas is motivated by the desire to build something great that helps people by solving their problems. This drive is what pushes him to give his 110% effort every day. Thomas started as a Project Manager at our Roanoke branch, and in that role he spent many hours communicating with customers, making sure their needs were met and their concerns were being addressed.
During his time at the roanoke branch, Thomas’s co-workers and managers were impressed with his effort. Kyle Kayton, the General Manager of the Roanoke branch, and Thomas’s direct manager said that Thomas raised the bar for superior service in Roanoke. “He raises the bar for service. He will go out of his way for any customer, his crew, and his teammates to get things completed,” Kye said. “He applies himself doggedly to learn about roofing, our business, sales, leadership, anything and everything to become a better person. He has surprised me many times over handling new challenges, and I look forward to seeing all that he accomplishes with his life.”
As Thomas grew in his skills, so did Cenvar Roofing, and there was a need for him at the Charlottesville branch. He started there as a Project Manager, and quickly graduated to the sales team. As a new member of the sales team, Thomas dedicated himself to learning as much as he could about roofing sales, and worked hard to be a team player in order to help the company grow as best as he could. Tyler Hall, a fellow Charlottesville sales representative said that he was impressed with Thomas’s drive for success. “He’s super positive, and hungry for success, but he’s also incredibly genuine and extremely approachable,” Tyler said.
Thomas’s hard work and drive for growth is once again leading him to new responsibilities. Thomas is planning to move to the Richmond area in the near future to run the Midlothian branch. He’ll be starting as a joint project manager and sales representative, and while that is a lot for one person to juggle, Thomas says he’s ready for the challenge.
Thomas truly loves his job, and loves the company. When talking about the growth he’s experienced here, it’s immediately evident that he has a passion for what he does and who he works with. “It’s not just a job for me,” Thomas said, “I truly enjoy coming to work every single day, and I really look forward to doing what I get to do for customers and for the company.
“Thomas Payne, instigator, glutton for punishment, big tease, easy target. These are some of the things that come to mind when I think of Thomas. Things we love him for, things he does to make the team bond stronger. But don’t mistake him for not taking his job seriously. Customer’s love him. He raises the bar for service. He will go out of his way for any customer, his crew, and his teammates to get things completed. He applies himself doggedly to learn about roofing, our business, sales, leadership, anything and everything to become a better person. He has surprised me many times over handling new challenges, and I look forward to seeing all that he accomplishes with his life.” – Kyle Kayton
“He’s super positive and hungry for success. He is also genuine and extremely approachable” – Tyler Hall, sales team, CVL
Lynchburg, VA
Zaida Villegas is the 110% Award winner for December 2019. Zaida is the office manager for our Lynchurg branch. She is the logistical mind behind most of the Lynchburg branch operations, and the friendly voice on the phone when you give our office a call.
A large part of Zaida’s job is centered around customer interaction. There are a variety of problems people can have when they call our office, and sometimes customers don’t quite know what they need. Zaida says that she often ends up being the person who can guide them, ask them the right questions, and narrow down exactly how Cenvar Roofing can serve them best. From giving information, to helping pick out shingle colors, to working around customers’ busy schedules, Zaida does it all.
When asked to describe herself in 3 words, Zaida chose funny, cheerful, and sweet, which is very helpful when it comes to dealing with customers, and immediately evident as soon as she picks up the phone. Zaida thinks that the strongest skills she brings to her job are her drive for efficiency, and her ability to stay very organized. One of the consistent compliments that Zaida receives is that she doesn’t slack on the job, and gets the work done well and on time. The biggest proof that she’s good at what she does? There are always customers on the schedule!
According to Holton Walker, the General Manager of the Lynchburg Branch, and Zaida’s direct manager, Zaida is an integral part of keeping the office running smoothly. “If it wasn’t for Zaida keeping things organized around here, I would struggle, the office would struggle,” he said. “She is willing to do what is needed to assist customers and assist the branch. She’s very selfless.”
For Zaida, working at Cenvar Roofing is a family affair. Zaida’s father, Juan, is the field manager for the Lynchburg branch, and her fiancè, Jonathan, is a member of the Gutter division. Zaida says that she really enjoys getting to work at the same company with her dad and fiancè because when she has questions about the company, or roofing, she gets to ask them. It is a very special experience to get to share work with the people she loves. Family is very important to Zaida. She is the oldest of 4 sisters, and comes from a very large, tight knit, extended family. She says that she admires her mom most of all, because of the strength and dedication she has modeled.
Zaida enjoys her job, and her co-workers, and hopes to continue to grow in her role and take on more responsibilities as the office manager. She said that she is grateful for the opportunity to work for a company that values employee growth so highly. Zaida is bi-lingual in English and Spanish, and in her free time, she loves to spend time doing all kinds of arts and crafts. She recently bought a house in Lynchburg with her fiancè, and plans to spend time fixing it up with him. When asked what her favorite type of roof is, she said “I like shingles, but if I had the choice, I would choose a metal roof any day. I love metal roofs!”
Lynchburg, VA
Reggie Kirkland is our March 2020 110% Award recipient. Reggie is one of the top crew members of our gutter division. He is loved by customers and crew alike for his hard work, and quiet yet friendly presence. Reggie has been working in the gutter industry for over 20 years, and at this point, he considers it his passion. Reggie gives his all to each project he works on, and takes pride in doing his best to make each house look as good as it possibly can.
Reggie was born and raised in Madison Heights, and he cites his dad as the person he admires most because of everything he learned from his example. Growing up, Reggie learned the value and importance of hard work, and taking pride in a job well done. That value carries over into each job Reggie does, and is what motivates him to give everything he has to each home that he works on. This value is not lost on his co-workers and managers. According to Kelly Good, the General Manager of the Gutter Division, Reggie is a dependable, and respected member of the team, and a great asset to the company: “He is dependable, very knowledgeable, and is very respected by the entire team and customers alike,” she said. “He has many years of experience, and takes great pride in his work.”
When asked, Reggie said he hopes that his co-workers would describe him as good and honest, because that’s what he strives to be each day. Reggie says that the three words that describe him are nice, helpful, and friendly, all three of which are characteristics that allow him to excel in customer service. Reggie’s biggest motivation is the feeling of satisfaction he gets when he finishes a job well. He says that he loves what he does, and is thankful for the opportunity to be able to help people, while doing what he loves. Reggie also loves that he gets to work outside, because he loves the outdoors. When he’s not at work, he spends most of his time outdoors hunting, fishing, and exploring nature.
Lynchburg, VA
Emily McGowan was the 110% Award winner in May 2020. As one of the sales representatives for the Lynchburg branch, Emily says that the biggest proof that she’s good at her job is the satisfaction of her customers. It is rare for a customer to not love her, and in return, Emily strives to give them the best experience with Cenvar Roofing possible. Customers frequently compliment Emily on her for her helpfulness and professionalism throughout the entire process, and remark that Emily prepared them completely for the roof replacement process..
Emily is proud of her success as a saleswoman in the roofing industry, which is an industry primarily dominated by men. She said that many times, customers are surprised when she arrives at their house because they are expecting a man. She has put a lot of work into her career so far, and her current success is fueling her desire for continued growth. Her goal is to continue to grow as a saleswoman who is known and respected for the hard work and dedication she puts in every day.
According to Emily, the strongest skills she brings to her job are her drive for efficiency, her knack for organization, and her ability to connect with customers during the estimate process. Her managers and her customers would all agree. Holton Walker, the General Manager of the Lynchburg branch and Emily’s direct supervisor said that the branch office would not be the same without Emily. “She is very organized, and a valuable member of the Lynchburg team,” he said. “Emily does a great job out in the field with sales, and is always willing to step in and do whatever it takes to assist the branch and assist our customers.”
When asked to describe herself in 3 words, Emily chose loyal, loving, and artistic. These are three characteristics that show through in her interactions with customers as she connects with them during the estimate process. Her artistic side comes through particularly during the color selection process. Before joining the Cenvar Roofing team, Emily went to art school, and had success as a designer. This background allows Emily to help customers select colors that will compliment their homes, and truly tie everything together to achieve a beautiful exterior.
Emily’s motivation to keep pushing herself toward her goals stems from her family. “My mom has always worked extremely hard and continuously went after her goals, and did whatever she needed to do to accomplish them,” she said. “No matter what her situation was, she made them happen, and was a fantastic mom at the same time.” Her father’s example of hard work and success is also a strong motivator: “He has always been successful in everything he does,” she said. “He’s very encouraging and supportive, and has taught his kids to work hard, be successful, and go after their dreams no matter what.” The support and motivation Emily gets from her family continues in her role at Cenvar Roofing. Her brother Thomas is the General Manager of the Charlottesville branch, and her father Tom, works alongside her in the Lynchburg sales department.
Outside of work, Emily’s passion is art. She loves to paint, and spends a lot of time doing watercolor paintings and building furniture. She finds both of these to be a great creative outlet for her artistic mind. She also enjoys spending time with her family, hiking, and spending time with her puppy in her free time.
Harrisonburg, VA
Ben Phenicie joined the Cenvar Roofing team in 2017 as a crew member. His main job was to pick up trash and debris and keep job sites clean and tidy. Soon after, the team noticed Ben’s hard work ethic and professionalism and offered him a sales representative position.
During his time on the sales team, Ben worked hard and pushed himself to learn as much as possible. After a year, he transitioned into the project manager position. When asked about his quick growth trajectory within the company, Ben credited it to his desire to continue learning: “I needed to do my job well, which was a given,” Ben said, “But I also looked for opportunities to learn new things and take on more responsibilities.”
In January 2021, Ben was promoted again, this time to General Manager of the new Harrisonburg branch. It is now Ben’s responsibility to establish and grow this new branch into a profitable location for Cenvar Roofing.
“I’ve had the opportunity to learn a lot more about business than I thought I would,” said Ben. “Thanks to my experience in various roles I have the roofing experience and the management experience that will help me succeed in this new General Manager position.”
Ben’s two primary goals are to successfully build the Harrisonburg branch, and to be a good husband, father, and role model to his wife, Katie, and their two children. Together, those goals motivate him to continue to work hard, do his job well, and grow professionally.
Ben describes himself as a friendly, caring, and calm person, who goes above and beyond to meet the needs of his customers and his co-workers. “Ben is the go to man for questions for new PMs,” said one of his co-workers. “A guy that consistently does everything above and beyond expectations of his role.”
One of Ben’s favorite parts about his job is the opportunity to meet so many interesting people and see their unique homes. In his free time, Ben loves to hike, play board games and spend time outside with his wife and kids.
Charlottesville, VA
Our July 2020 110% Award Winner, Tyler Hall, is a member of the sales team at our Charlottesville branch. Tyler is a husband, a dad to two young kids, and an avid history buff with a passion to learn and grow. When asked why he thought he was nominated, Tyler said: “I don’t really have any idea! I do my best to follow the example of the mission and values of our company, and whether I receive this award or not doesn’t change who I am or what I do.”
Tyler is passionate about building genuine relationships with people, and customers are no exception. Tyler’s favorite part about his job is that he gets to interact with customers on a daily basis, and build connections with them.
“My day is more focused on creating relationships and genuinely caring for the people I meet with than it is on the number of sales, and I love that” Tyler said.
Whether it’s about sports, kids, music, or a mutual love of history, Tyler deeply values the connections and relationships he gets to form with customers as he helps meet their roofing needs. Tyler can’t help but see how his personal emphasis on human connection has led to countless conversations and friendships with customers he has had the privilege of serving.
Tyler describes himself as engaged and energetic, yet laid-back, and customers and co-workers agree. When customers describe Tyler, they remark that they feel comfortable with him. He is very approachable, reliable, and transparent, which customers value highly – many times highly enough to call after their roof is finished just to say thank you!
According to the Charlottesville General Manager Thomas McGowan, who is directly over Tyler, he is a consistent, dependable, and friendly addition to the Charlottesville team. “You only have to tell him how to do something once and he will do it that exact same way until instructed otherwise,” Thomas said. “He’s very friendly and personable with his coworkers and customers. He’s very respectful of other people’s time and schedules. He loves being a part of this team.”
Tyler has 2 main motivators: his family, and his growth trajectory. Nearly everything he does is fueled by one of these. As a husband, and father of two young kids, a large factor in Tyler’s decision to work for Cenvar Roofing was the flexibility and lifestyle the job allows him to take advantage of, while still being pushed to grow personally and professionally.
Tyler’s professional goals include learning more about the roofing industry as a whole, increasing his conversion rate of sales to 65%, and eventually obtaining a higher level degree of education. But in the short term, Tyler’s main goal is to continue to invest in the people around him, whether long-time co-workers, new sales members, or members of the community. He loves teaching the people around him, and helping them grow into strong team members and leaders. Tyler hopes to continue that trajectory at the Charlottesville branch for many years to come.
Roanoke, VA
Tyler Kendrick is a project manager for the Roanoke branch. He joined Cenvar Roofing in October and quickly became a high performing, dependable member of the Roanoke team. While this is his first time working for a roofing company, Tyler brings a strong appetite for growth to his position that has helped him learn the techniques and terminology quickly.
Tyler’s main goal is to succeed in whatever he does. He views every day as an opportunity to work harder and be better than the day before as he serves others. This is one of the reasons Tyler enjoys his job so much. Each day he interacts with new customers, and gets to help them by solving their roofing problems. “I’m usually able to answer their questions, but I’m not afraid to ask someone for help to find answers if I need to,” said Tyler.
When asked what word describes him best, Tyler said dependable. His co-workers could not agree more. Christian Kiefer, a project manager and sales representative at the Roanoke branch says that Tyler always goes the extra mile for the team and for customers:
“Tyler is an amazing asset to have around. He really amps up morale amongst the guys. He is someone who is always going the extra mile to make you laugh, but is extremely dependable when it comes to tackling issues and problem solving,” said Christian. “[He] is the type of personnel we need to keep the company running fluently on the front lines. Within his first 2 months here we realized we can throw him more responsibility and issues and he just executes them flawlessly.”
Tyler strongly exemplifies the 6 core values of the company (grit, efficiency, integrity, servanthood, positivity & growth), according to Jeremie Shelor, the General Manager of the Roanoke branch. “He’s truly dependable, upbeat and positive, and there’s nothing he is unwilling to take on” said Jeremie. “[Tyler is] friendly and respectable with co-workers and customers, but firm when needed. I can’t imagine this branch without him!”
Tyler’s family is his biggest motivation. “They motivate me to do better in everything, because I want to be able to provide more for them,” he said. Tyler and his wife, Victoria, have a daughter named Reagan, and another baby on the way. In his free time, he enjoys spending as much time as possible with his family, as well as hunting, and riding horses.
| Added: |
| Deleted: The 110% award is given to the Cenvar Roofing employee who best exemplifies our core values and commitment to excellence each month. From staying late to finish a job well, to going above and beyond to meet a customer’s needs, each award recipient has consistently given 110% effort to their job and customers. |
Charlottesville, VA
Charlottesville, VA
Joe Carson is the winner of the December 2021 110% Award! Joe is a Project Coordinator at our Charlottesville branch, and has been with the company for 6 months. He has consistently demonstrated grit, integrity, efficiency and growth through his jobs and assignments. We are proud to have Joe on our Cenvar Roofing team!
Highlighted Nomination
“[Joe] has been nothing but great since he’s started here. Very coachable. Has the “learn as you go” mentality that is needed for his position. He is incredibly organized. His van is always clean and well stocked. He shows up on time. Customers often give special mentions in their reviews about him specifically. He also is a great person to have in the Company Culture Committee. Just a great example to all of us!”
Roanoke, VA
Austin Clements is the winner of the Cenvar Roofing Employee of the Month: 110% Award! Austin is on the Repair Team at our Roanoke branch. He has been with our company for many years, and consistently demonstrates grit, self-discipline, and servanthood. We are proud to have Austin as part of our Cenvar Roofing family.
HIGHLIGHTED NOMINATION:
“Austin has worked here dating back to the old Lynchburg Roofing days, starting along with his friend Joey. They had no experience but they brought a desire to learn roofing and a strong work ethic. Austin showed his grit as he stuck it out on the crew, through the summer heat and the winter freezes and graduated from laborer to a roof mechanic. As the branch grew, he got the opportunity to work with Brian Laverty in the repair and gutter department where his knowledge and skills have continued his growth. He has also grown as a man, becoming both a husband and a father since he started with us. He demonstrates his self discipline by coming in faithfully and on-time every day readying himself for the day’s jobs so he can support his family. It seems like just yesterday when he started and I’m so proud of what he has made of himself, he deserves employee of the month.”
Justin Heavner,
Justin Heavner is the Corporate Project Coordinator for the company. A normal day for Justin includes working with company KPIs, analyzing and compiling data, and working on accounting tasks. Justin’s favorite thing about working for Cenvar Roofing is that the company is truly committed to serving its customers and community every day. Justin is passionate about solving business problems efficiently, and in his free time, he enjoys watching and playing sports, enjoying the outdoors, and spending time with his family.
Justin’s co-workers nominated him for several reasons, including his grit, efficiency, and servant leadership. Here are some of the things they had to say:
“… I nominate Justin because of the servanthood that he exhibits in working outside of the normal 8-5 timeframe to help other employees understand processes. His position requires grit and efficiency and I see those displayed in his work ethic.”
“…I feel like Justin lives out our team purpose statement everyday when helping employees focus on their constant growth through performing their jobs well. Through audits, financials, or research – he’s there to help the team.”
“…He helps me with anything I ask, at any time. He really cares about his work and seeing Cenvar succeed. He makes work fun too.”
We are so glad that Justin is part of our Cenvar Roofing family!
Roanoke, VA
Cameron is a member of the repairs team. He was born and raised in Roanoke, VA, and has worked in the roofing industry since 2016. He loves working for Cenvar Roofing because his experience with his co-workers, management and workload has been phenomenal since the beginning. Cameron spends most of his time on roofs, inspecting chimneys and fixing flashing, but in his downtime he enjoys working on cars and playing video games. Cameron is passionate about his family, and especially loves spending time with his baby daughter, Lola Mae.
Charlottesville, VA
Jordan Rogers is a project coordinators for our Charlottesville branch. Jordan loves the friendly, down-to-earth work environment at Cenvar Roofing, and is excited to serve his local community with excellent roofing services. Jordan is passionate about hard work and creativity, and in his down time, he enjoys customizing sneakers, playing music, and spending time with his family. Congratulations Jordan!
Aimee Camm,
Aimee Camm is the Director of Special Projects for our Operations team. She wears many hats, but her primary responsibilities are managing company documents and assets, customer relations, and executive support. When asked to describe herself in 3 words, Aimee chose positive, energetic, and organized, and her co-workers definitely agree: “Aimee works harder, longer and is more efficient than almost anyone else in this company. She never says no, and she never drops the ball,” said Chris Good, Founder and CEO of Cenvar Roofing. “…she does SO MUCH to help make our company great. I am extremely proud to have her on our team.”
Aimee’s favorite part of her job is her ability to help her co-workers when they have questions or need information: “I LOVE helping the Cenvar team when they have questions…or anything else that they might need!,” said Aimee. “It really makes me so happy to connect with my coworkers and get to know each of them a little bit more with each conversation.”
Aimee is motivated by a desire to get her job done, no matter what it takes. She credits her ability to juggle lots of different tasks at the same time, and the ability to pivot at a moment’s notice as some of the best skills she brings to her job.
Aimee is married, and mom to two sons, Zach and Ethan. She is passionate about doing her work well, no matter what it takes, and she is known for 3 things: Her love of Disney, her love of cats and her love of coffee!
Lynchburg, VA
Holton Walker is the General Manager of our Lynchburg, VA branch. He is a Lynchburg native who is entering his 3rd year with Cenvar Roofing, and he loves getting to bring his leadership skills to a company that values employees, gives them a voice, and helps them grow.
Holton’s favorite part of his job is serving his community. He finds it incredibly rewarding to see the transformation of customers’ roofs happen every day. He also enjoys serving his employees and helping them grow in their roles: “Being able to watch people grow personally and professionally is awesome!” he says
When asked to describe himself in 3 words, Holton chose “compassionate”, “leader” and “gritty.” All three words align with his personal and professional goal – to continually grow as a servant leader, both at work and in the local community. He is frequently complimented on his ability to be there for his employees no matter what, and hopes to continue developing in these areas in the future.
Holton is motivated by his family. His wife, Alex, is a dedicated psychiatric nurse, and together they have an 18 month old daughter named Jaxtheimer. He is passionate about being a good husband and father, and spending time with them. In his free time, Holton enjoys hunting, fishing and being outdoors.
Lynchburg, VA
April 2021 110% Award Winner Chip Ferguson is a Project Manager at the Lynchburg branch. Chip was born and raised in Lynchburg, and has been working with Cenvar Roofing for a year. He recently graduated from Liberty University with a Bachelor’s Degree in Business Administration: Project Management. Chip is a driving force in the growth of the Lynchburg branch, and consistently goes above and beyond to serve his customers well.
Chips favorite part of the job is the growth he can pursue as he tries new roles within the company, like sales and repairs, as well as the opportunity to hone his management skills. This experience is invaluable to Chip, whose goal is to become the General Manager of his own branch one day. Chip views himself as a solution to the communication barriers that sometimes exist between customers and crews. He works diligently to answer customer questions and provide the solutions they need no matter what time of day.
Chip credits his dedication and desire for growth to his parents. He says their example of hard work in their professions and education instilled a strong work ethic that propels him to do the very best he can every day. “They equipped me well to continue in the direction I need to go,” said Chip.
When he isn’t working, Chip enjoys riding dirt bikes, 4 wheelers and motorcycles. He also enjoys going to the gym and spending time with family and friends.
Lynchburg, VA
Jonathan Brown is the Creative Manager of our Marketing Department. He was born in France, grew up in northern Africa, and moved to the U.S. to attend college in 2016. He joined the Cenvar team after he graduated in 2020, and since then, has driven thousands of miles capturing high quality photos and video footage of our work, and interviewing satisfied customers about their Cenvar experience. Jonathan’s primary responsibility is to create a cohesive and professional visual brand image that represents our company well, and he takes that job seriously.
One of Jonathan’s favorite parts about his job is the team he gets to work with. His wife Hannah is the Marketing Department’s Content Manager, and they often collaborate on marketing campaigns and projects during the day.
“Hannah and Stephen (my manager) are two people that I look up to and try to learn from every day,” said Jonathan. “Hannah is a go-getter, and very dedicated…she inspires me to always push to do better,” he said. “I admire Stephen’s leadership, and humility, and aspire to grow in those areas too.”
Jonathan is passionate about intentionality, and building relationships with the people around him. This is one reason he enjoys the customer interaction part of his job so much. “I really enjoy talking with customers after the work on their roof is finished and hearing about their experience firsthand,” says Jonathan. “Hearing about their experience makes me proud of the work that our company is doing, and proud of the way that we are able to serve our community with excellence.”
Creativity and adaptability are two strengths Jonathan brings to the job that help him succeed. He enjoys coming up with new and fun ways to make the roofing industry interesting and engaging to customers, and is quick to adapt to changes in schedule and direction.
“I roll with the punches well, which is necessary in this industry,” says Jonathan. “Whether it’s a change in my schedule, or a new direction, I work hard to be adaptable and to respond quickly.”
Jonthan is also very creative outside of work. He enjoys working with his hands, and spends hours woodworking and building practical things, like shelves and bed frames. He also loves to travel to new places with Hannah, cook new meals, read, go on walks and spend time with friends and neighbors.
Roanoke, VA
Titus Payne has grown with Cenvar Roofing’s Roanoke Branch almost since the very beginning. At 16, Titus started out working with one of the roof replacement crews, tearing off old roofs and laying new shingles. The crewmembers all loved him, and his diligence and efficiency eventually led him to graduate into the role of Project Manager.
During his time as project manager, Titus served his customers diligently. He always took time to listen to concerns, answer questions, and go above and beyond to meet the needs of each individual customer and home. Customers frequently commented on his attentiveness to their needs, and overall professionalism.
After some time as a project manager Titus again graduated, this time into sales. He started flourishing as a Sales Representative almost immediately. According to Jared Fogus, another sales representative and long-time co-worker, Titus’s commitment to excellence is impressive. “Titus has been working with me at this branch longer than pretty much anyone else,” said Jared. “I’ve seen him put in the hard work because he has a drive to succeed at whatever he does. He’s an all-around stellar guy, and tackles everything he does at 100% effort.”
Titus says that the biggest strengths that he brings to his current role is his desire for continuous growth and improvement, and the hands-on experience he has had with roof replacement. Titus strives to emulate strong character qualities he sees in his co-workers and managers because he sees strong character as a necessary part of growth and success. When talking with customers, Titus says that his personal experience with roof replacement gives him a level of confidence because he knows exactly what the crews do to fix roofing issues, and he’s seen it done successfully by Cenvar Roofing for years.
When asked, Titus describes himself as a reliable, professional, and ethical employee who gives his all each day – and his co-workers agree. According to Kyle Kayton, the Roanoke Branch General Manager and Titus’s direct supervisor, Titus has consistently demonstrated stellar character, and commitment to the company.
“I’ve known Titus since 2010. He’s always exhibited character beyond reproach. Honest, hard-working, dependable, determined, tireless, the kind of guy you hope your daughter marries when she grows up…In fact because of his reputation Titus has played a large part in acquiring the great staff we have now. Both his brothers, and some of his friends have all come to join our team.It’s awesome to see the efforts he puts in get rewarded, and I look forward to many years of continued growth and accomplishment together with him.”
As a dedicated family man, Titus says that his biggest motivation to continually pursue growth and excellence is the desire to better himself, and provide a better future for his wife and family. This drives him to continue to work hard and improve as a salesman, to increase his knowledge about the roofing industry, and increase his sales conversion rate as he continues to grow with the company.
Roanoke, VA
Jared Fogus is a sales representative for our Roanoke branch. Jared was born and raised in central Virginia, and after a career in sales and management for various construction and building supply companies, he joined the Cenvar Roofing team in 2016. Jared’s favorite parts of his job are the variety that he experiences, and the fact that he gets to help people every day. “Each day is a different house, and a different customer and I love that,” said Jared. “I love that I get to work outside and work with people every single day.”
When asked to describe himself in three words or phrases, Jared chose “personable”, “full of integrity”, and “professional”, and many of his satisfied customers agree. One of Jared’s most frequent compliments is that he represents the company in such a professional manner. According to one satisfied customer, Jared is knowledgeable and honest: “Jared, the salesman, was very straightforward and knowledgeable. He answered all my questions thoroughly – including some technical ones gleaned from having done my homework – to my satisfaction… He also returned my calls quickly when I had some questions about the proposal.”
Other customers have stated that the reason they chose Cenvar Roofing was because Jared’s integrity and professionalism made such a strong impression: “ I decided to go with Cenvar mostly because of the professionalism they displayed, along with the thorough explanation of the details in the contract.”
Jared’s co-workers would agree with these words as well, and would probably add the word “hard-working” to the list. According to Titus Payne, the other sales representative at the Roanoke Branch, Jared is working hard no matter what: “He is awesome and always willing to help people out,” said Titus. “I think that’s why he is so successful. He’s just a really hard worker and he is always at the top of his game.” Other words co-workers use to describe him include “outstanding” “superhero” and “excellent.”
Jared’s goals, both personal and professional, can be summed up in the word growth. Jared says that he strives to work toward being the best that he can be and learning as many new skills as possible each day, whether at work, or at home. One of Jared’s proud moments professionally was when the Roanoke branch of Cenvar Roofing caught up to, and eventually exceeded, the Lynchburg branch, which is the flagship branch of the company. “When I started with the company, it was my goal to help the Roanoke office surpass the Lynchburg office in sales, reviews, and other metrics” said Jared. “To me, it really shows that another branch can work to be as good as or better than the original, flagship branch.”
Faith and family are Jared’s passions, and biggest motivators. He cites his father as the biggest influencer in his life, and says that without his dad’s impact, he wouldn’t have the character or the work ethic that he does. Jared says that his motivation each day is to be a light in the world, provide for his family well, and be the best he can be for both his family and his company, because they are relying on him. When Jared isn’t working, he can usually be found doing something outdoors, or spending time with his wife Jennifer, and their one-year-old little boy named Ander.
Roanoke, VA
Christian Kiefer, the General Manager of our Roanoke branch, is the February 2020 110% Award recipient. Christian describes his current role at Cenvar Roofing as “a little bit of everything that needs to be done”, and for a good reason – he currently assists with sales, project management, and repairs as the needs arise.
Christian joined Cenvar Roofing when he was 18. He first started as a crew member whose primary job was to pick up trash on job sites. He says that he worked hard, and gave 100% of his effort to his job, because he never wanted to be seen as a slacker, or as someone who wasn’t dedicated to his job. “I saw everyone around me drenched in sweat working so hard, and I didn’t want to be the weakest link,” said Christian. “I didn’t want to be that guy that everyone looks at and thinks “why is that guy here?”
Since his time on the crew, Christian has worked his way up in the company from a project manager to a sales representative, and has worked in pretty much every area of the Roanoke branch. Christian says that his ultimate goal is to work hard enough to become a General Manager for one of the Cenvar Roofing branches. “I still have alot to learn,” he said, “but I have a great teacher and a strong work ethic, and I want to work to achieve that goal.”
One of the main reasons Christian hopes to become a general manager is because he wants to be in a primary leadership position that allows him to help other people grow professionally, much like his own general manager, Kyle Kayton, has helped him. “ Kyle is the best boss I have ever worked for, and has taught me by example how to work hard, be humble, and be professional,” Christian said. “I want to follow in Kyle’s footsteps one day, into leadership and management, because I want to invest in others the same way he invested in me.”
According to Kyle, Christian is invaluable to the company. “Christian Kiefer is an invaluable resource at Cenvar Roanoke,” said Kyle. “He’s proficient in all aspects of roofing. His peers often turn to him for advice on solving problematic roof areas. A large part of our success is due to the training he provides to our new hires.”
When asked to describe himself in 3 words or phrases, he chose servant, dependable, and fun. Christian says he takes pride in being a rock for the branch, whether volunteering to work a Saturday, staying late on a Friday night to get the job done, or dedicating extra effort to a particular job or homeowner to ensure that the experience is great. He also says that he tries to have fun on the job – both with co-workers and with customers – but he knows where the balance is between fun and professionalism, and feels that he toes the line well. “If you need me to come in and get the job done professionally and quickly, I’m your man,” said Christian, “But if I can have fun while I’m doing it, I’m going to.”
Christian is dedicated to customer service, and that shows through the way customers love him. According to Kyle, he goes the extra mile every day to put customers minds at ease, and make sure their roof is done well – no matter what it takes. “Many times he has put customer’s minds at ease as he answers their concerns with his expertise,” Kyle said. “He has shown many times over to go the extra mile for a customer, whether it’s fixing little things they want adjusted or doing little extras like hauling away trash, changing light bulbs, or clearing limbs and debris from garden beds.”
Christian believes in working hard and resting hard. While there’s a good chance you’ll interact with Christian at some point during your Roanoke roof replacement, when he’s not on the job, he can usually be found resting, relaxing, and enjoying food. As a self-proclaimed foodie, Christian says he likes to eat well and spend time relaxing with his wife during his free time.
Roanoke, VA
Brian Laverty, our Roanoke repair manager, is the 110% Award winner for January 2020. When asked, Brian said that he probably received the award because of his excellence in customer service, and his dedication to going above and beyond what is asked of him every time. Brian is known for putting in long days, late nights, and always having time to squeeze in an extra stop to check on a roof.
Brian has a wealth of experience in the roofing industry, and as a result, he knows a substantial amount about most subjects related to roofs. Brian strongly believes that there is no better training than hands-on experience, and as a result, he makes himself available to teach and show newer crew members everything that goes into the craft, so that they can achieve the same stellar results. Brian says that he is inspired by Cenvar Roofing founders Chris and Dave, as well as his General Manager, Kyle, because they are great leaders and great mentors. “Their phones are always on and their doors are always open, even though they’re busy, and high up on the ladder,” he said. Brian values the great leadership he works under, and strives to emulate in his own role.
One of the most frequent compliments Brian receives from customers is that he makes their roof look like it’s brand new. “Repairs are finicky, because you have to make it look like there was never a repair,” said Brian. “I look at it like an art form, and try to do my best to match everything as good as new.” Customers appreciate Brian’s attention to detail, and it leaves him with a sense of satisfaction and achievement. “Every job I go out on, every roof I repair, every leak that I fix, I’m proud of that work,” Brian says.
Brian started working with his dad when he was 10 years old, and through his father’s example, he learned a strong work ethic and appreciation for good work. Still to this day, Brian’s chief motivation is the sense of satisfaction he feels after he works hard and gets someone’s roof back into good shape. When asked, Brian said the 3 words that describe him best are reliable, trustworthy, and efficient, and his co-workers and customers feel the same way.
“Customer’s love him, his teammates love him, and the leadership team loves him too. His calm, pleasant demeanor and humor make working with him a joy,” said Kyle Kayton, the General Manager of the Roanoke branch. “ Whether it’s a pesky leak, squeezing in an additional appointment, making a pitstop by a job to check on something, or whatever I ask of him, he will find a way to help. And not only is he a help, he will take ownership of the situation and see it through to resolution.” Brian goes above and beyond to ensure that his customers are taken care of, and that their roofs look as good as new, no matter what.
In addition to fixing roofs, Brian is also passionate about music. He enjoys learning the ins and outs of audio engineering and music production, including recording, mixing and mastering. When he’s not at work, Brian can usually be found listening to music, or playing the guitar, bass or drums.
Roanoke, VA
Amanda Saunders is the office manager for our Roanoke office, and the organizational brain behind most of the logistics necessary to keep the branch and team running smoothly. Her co-workers describe her as dedicated, organized, helpful, and fun, as she balances numerous tasks and makes sure everything is running smoothly no matter what. “She goes above and beyond with her job. You tell her you need something done and she always sees it through to the end. She is so helpful to the Salesman and the PM’s,” said one of the Roanoke team members. “She 100% deserves this award. Roanoke would not be where it’s at without her. Even when there is a dilemma, or issue with scheduling she ALWAYS finds a fix. We are lucky as a company to have her.”
When asked to describe herself in 3 words, Amanda chose accountable, reliable and trustworthy. Amanda is responsible for customer service, scheduling projects and crews, handling conflicts that arise, and helping customers choose the right shingle color for their home. This is a big job all year round, but during our busy season, it can become quite challenging to handle everything in a timely manner. Yet Amanda doesn’t let anything fall through the cracks, and customer service never suffers. According to a recent customer, he was struck by how exceptional the entire experience with Cenvar Roofing was, and it started with his first conversation with Amanda. Amanda says that her favorite part of her job is interacting with all of the Roanoke customers and playing a role in them having an excellent experience with the company.
Amanda says that her family is her biggest motivation. She and her husband live in Moneta, VA and have four daughters and a brand new baby boy. When she’s not at work, she enjoys spending time with them, and watching them grow up. Amanda is a valuable part of our Roanoke team, and the entire branch is thankful to have her.
Amanda Saunders is the office manager for the Roanoke branch. She has been with Cenvar Roofing since 2019, and is responsible for customer service, scheduling projects, managing conflicts, and helping customers choose the perfect shingle color for their new roof. Amanda’s favorite part of her job is that she gets to interact with customers every day. Amanda loves working with Cenvar Roofing because of the amazing co-workers and team environment the Roanoke branch provides. Amanda and her husband have four daughters and a son, and when she’s not working she loves to spend time with them.
Richmond, VA
Tobias Payne is currently a project manager at our Midlothian, VA branch. Born and raised in Moneta, VA, Tobias started working for the Roanoke branch of Cenvar Roofing right after he turned 18. His hard work, attention to detail, and dedication to his job quickly earned the respect of his co-workers, and the praise of many customers. “He works incredibly hard to make sure we deliver the absolute best product, while striving to provide the best experience for all involved, both crew and customer,” said one of his co-workers.
Tobias describes himself as “super competitive.” His current professional goal is to become the youngest General Manager in the history of the company. As one of the youngest and most experienced project managers on staff, he’s well on his way. In 2020, Tobias was asked to move from Roanoke to Midlothian, to help grow the branch there. He decided it was a good opportunity to grow and made the move.
“The move forced me to be a little bit bolder and to be confident in the decisions I make,” Tobias said. “For that reason alone, it’s been a very good experience so far.”
Tobias credits most of his growth and advancement in the company to the influence of older, more experienced team members who have helped him along the way. “There is a healthy competition, and lots of knowledge, inside this company,” said Tobias. “The amount of knowledge about roofing my bosses and mentors have is insane. I just try to soak it up and learn from them whenever I can.”
Richmond, VA
Thomas Payne is our April 2020 110% Award recipient. Thomas has had the opportunity to grow with Cenvar Roofing since his first day on the job. His roles and responsibilities have taken him from managing projects for the Roanoke branch, to making sales at the Charlottesville office, and no matter where his job has taken him, Thomas has maintained a steady drive for success that has fueled his growth. He says that no matter what his role with the company is, his primary focus is to connect with customers, and help remove a stressful problem from their lives.
Thomas is motivated by the desire to build something great that helps people by solving their problems. This drive is what pushes him to give his 110% effort every day. Thomas started as a Project Manager at our Roanoke branch, and in that role he spent many hours communicating with customers, making sure their needs were met and their concerns were being addressed.
During his time at the roanoke branch, Thomas’s co-workers and managers were impressed with his effort. Kyle Kayton, the General Manager of the Roanoke branch, and Thomas’s direct manager said that Thomas raised the bar for superior service in Roanoke. “He raises the bar for service. He will go out of his way for any customer, his crew, and his teammates to get things completed,” Kye said. “He applies himself doggedly to learn about roofing, our business, sales, leadership, anything and everything to become a better person. He has surprised me many times over handling new challenges, and I look forward to seeing all that he accomplishes with his life.”
As Thomas grew in his skills, so did Cenvar Roofing, and there was a need for him at the Charlottesville branch. He started there as a Project Manager, and quickly graduated to the sales team. As a new member of the sales team, Thomas dedicated himself to learning as much as he could about roofing sales, and worked hard to be a team player in order to help the company grow as best as he could. Tyler Hall, a fellow Charlottesville sales representative said that he was impressed with Thomas’s drive for success. “He’s super positive, and hungry for success, but he’s also incredibly genuine and extremely approachable,” Tyler said.
Thomas’s hard work and drive for growth is once again leading him to new responsibilities. Thomas is planning to move to the Richmond area in the near future to run the Midlothian branch. He’ll be starting as a joint project manager and sales representative, and while that is a lot for one person to juggle, Thomas says he’s ready for the challenge.
Thomas truly loves his job, and loves the company. When talking about the growth he’s experienced here, it’s immediately evident that he has a passion for what he does and who he works with. “It’s not just a job for me,” Thomas said, “I truly enjoy coming to work every single day, and I really look forward to doing what I get to do for customers and for the company.
“Thomas Payne, instigator, glutton for punishment, big tease, easy target. These are some of the things that come to mind when I think of Thomas. Things we love him for, things he does to make the team bond stronger. But don’t mistake him for not taking his job seriously. Customer’s love him. He raises the bar for service. He will go out of his way for any customer, his crew, and his teammates to get things completed. He applies himself doggedly to learn about roofing, our business, sales, leadership, anything and everything to become a better person. He has surprised me many times over handling new challenges, and I look forward to seeing all that he accomplishes with his life.” – Kyle Kayton
“He’s super positive and hungry for success. He is also genuine and extremely approachable” – Tyler Hall, sales team, CVL
Lynchburg, VA
Zaida Villegas is the 110% Award winner for December 2019. Zaida is the office manager for our Lynchurg branch. She is the logistical mind behind most of the Lynchburg branch operations, and the friendly voice on the phone when you give our office a call.
A large part of Zaida’s job is centered around customer interaction. There are a variety of problems people can have when they call our office, and sometimes customers don’t quite know what they need. Zaida says that she often ends up being the person who can guide them, ask them the right questions, and narrow down exactly how Cenvar Roofing can serve them best. From giving information, to helping pick out shingle colors, to working around customers’ busy schedules, Zaida does it all.
When asked to describe herself in 3 words, Zaida chose funny, cheerful, and sweet, which is very helpful when it comes to dealing with customers, and immediately evident as soon as she picks up the phone. Zaida thinks that the strongest skills she brings to her job are her drive for efficiency, and her ability to stay very organized. One of the consistent compliments that Zaida receives is that she doesn’t slack on the job, and gets the work done well and on time. The biggest proof that she’s good at what she does? There are always customers on the schedule!
According to Holton Walker, the General Manager of the Lynchburg Branch, and Zaida’s direct manager, Zaida is an integral part of keeping the office running smoothly. “If it wasn’t for Zaida keeping things organized around here, I would struggle, the office would struggle,” he said. “She is willing to do what is needed to assist customers and assist the branch. She’s very selfless.”
For Zaida, working at Cenvar Roofing is a family affair. Zaida’s father, Juan, is the field manager for the Lynchburg branch, and her fiancè, Jonathan, is a member of the Gutter division. Zaida says that she really enjoys getting to work at the same company with her dad and fiancè because when she has questions about the company, or roofing, she gets to ask them. It is a very special experience to get to share work with the people she loves. Family is very important to Zaida. She is the oldest of 4 sisters, and comes from a very large, tight knit, extended family. She says that she admires her mom most of all, because of the strength and dedication she has modeled.
Zaida enjoys her job, and her co-workers, and hopes to continue to grow in her role and take on more responsibilities as the office manager. She said that she is grateful for the opportunity to work for a company that values employee growth so highly. Zaida is bi-lingual in English and Spanish, and in her free time, she loves to spend time doing all kinds of arts and crafts. She recently bought a house in Lynchburg with her fiancè, and plans to spend time fixing it up with him. When asked what her favorite type of roof is, she said “I like shingles, but if I had the choice, I would choose a metal roof any day. I love metal roofs!”
Lynchburg, VA
Reggie Kirkland is our March 2020 110% Award recipient. Reggie is one of the top crew members of our gutter division. He is loved by customers and crew alike for his hard work, and quiet yet friendly presence. Reggie has been working in the gutter industry for over 20 years, and at this point, he considers it his passion. Reggie gives his all to each project he works on, and takes pride in doing his best to make each house look as good as it possibly can.
Reggie was born and raised in Madison Heights, and he cites his dad as the person he admires most because of everything he learned from his example. Growing up, Reggie learned the value and importance of hard work, and taking pride in a job well done. That value carries over into each job Reggie does, and is what motivates him to give everything he has to each home that he works on. This value is not lost on his co-workers and managers. According to Kelly Good, the General Manager of the Gutter Division, Reggie is a dependable, and respected member of the team, and a great asset to the company: “He is dependable, very knowledgeable, and is very respected by the entire team and customers alike,” she said. “He has many years of experience, and takes great pride in his work.”
When asked, Reggie said he hopes that his co-workers would describe him as good and honest, because that’s what he strives to be each day. Reggie says that the three words that describe him are nice, helpful, and friendly, all three of which are characteristics that allow him to excel in customer service. Reggie’s biggest motivation is the feeling of satisfaction he gets when he finishes a job well. He says that he loves what he does, and is thankful for the opportunity to be able to help people, while doing what he loves. Reggie also loves that he gets to work outside, because he loves the outdoors. When he’s not at work, he spends most of his time outdoors hunting, fishing, and exploring nature.
Lynchburg, VA
Emily McGowan was the 110% Award winner in May 2020. As one of the sales representatives for the Lynchburg branch, Emily says that the biggest proof that she’s good at her job is the satisfaction of her customers. It is rare for a customer to not love her, and in return, Emily strives to give them the best experience with Cenvar Roofing possible. Customers frequently compliment Emily on her for her helpfulness and professionalism throughout the entire process, and remark that Emily prepared them completely for the roof replacement process..
Emily is proud of her success as a saleswoman in the roofing industry, which is an industry primarily dominated by men. She said that many times, customers are surprised when she arrives at their house because they are expecting a man. She has put a lot of work into her career so far, and her current success is fueling her desire for continued growth. Her goal is to continue to grow as a saleswoman who is known and respected for the hard work and dedication she puts in every day.
According to Emily, the strongest skills she brings to her job are her drive for efficiency, her knack for organization, and her ability to connect with customers during the estimate process. Her managers and her customers would all agree. Holton Walker, the General Manager of the Lynchburg branch and Emily’s direct supervisor said that the branch office would not be the same without Emily. “She is very organized, and a valuable member of the Lynchburg team,” he said. “Emily does a great job out in the field with sales, and is always willing to step in and do whatever it takes to assist the branch and assist our customers.”
When asked to describe herself in 3 words, Emily chose loyal, loving, and artistic. These are three characteristics that show through in her interactions with customers as she connects with them during the estimate process. Her artistic side comes through particularly during the color selection process. Before joining the Cenvar Roofing team, Emily went to art school, and had success as a designer. This background allows Emily to help customers select colors that will compliment their homes, and truly tie everything together to achieve a beautiful exterior.
Emily’s motivation to keep pushing herself toward her goals stems from her family. “My mom has always worked extremely hard and continuously went after her goals, and did whatever she needed to do to accomplish them,” she said. “No matter what her situation was, she made them happen, and was a fantastic mom at the same time.” Her father’s example of hard work and success is also a strong motivator: “He has always been successful in everything he does,” she said. “He’s very encouraging and supportive, and has taught his kids to work hard, be successful, and go after their dreams no matter what.” The support and motivation Emily gets from her family continues in her role at Cenvar Roofing. Her brother Thomas is the General Manager of the Charlottesville branch, and her father Tom, works alongside her in the Lynchburg sales department.
Outside of work, Emily’s passion is art. She loves to paint, and spends a lot of time doing watercolor paintings and building furniture. She finds both of these to be a great creative outlet for her artistic mind. She also enjoys spending time with her family, hiking, and spending time with her puppy in her free time.
Harrisonburg, VA
Ben Phenicie joined the Cenvar Roofing team in 2017 as a crew member. His main job was to pick up trash and debris and keep job sites clean and tidy. Soon after, the team noticed Ben’s hard work ethic and professionalism and offered him a sales representative position.
During his time on the sales team, Ben worked hard and pushed himself to learn as much as possible. After a year, he transitioned into the project manager position. When asked about his quick growth trajectory within the company, Ben credited it to his desire to continue learning: “I needed to do my job well, which was a given,” Ben said, “But I also looked for opportunities to learn new things and take on more responsibilities.”
In January 2021, Ben was promoted again, this time to General Manager of the new Harrisonburg branch. It is now Ben’s responsibility to establish and grow this new branch into a profitable location for Cenvar Roofing.
“I’ve had the opportunity to learn a lot more about business than I thought I would,” said Ben. “Thanks to my experience in various roles I have the roofing experience and the management experience that will help me succeed in this new General Manager position.”
Ben’s two primary goals are to successfully build the Harrisonburg branch, and to be a good husband, father, and role model to his wife, Katie, and their two children. Together, those goals motivate him to continue to work hard, do his job well, and grow professionally.
Ben describes himself as a friendly, caring, and calm person, who goes above and beyond to meet the needs of his customers and his co-workers. “Ben is the go to man for questions for new PMs,” said one of his co-workers. “A guy that consistently does everything above and beyond expectations of his role.”
One of Ben’s favorite parts about his job is the opportunity to meet so many interesting people and see their unique homes. In his free time, Ben loves to hike, play board games and spend time outside with his wife and kids.
Charlottesville, VA
Our July 2020 110% Award Winner, Tyler Hall, is a member of the sales team at our Charlottesville branch. Tyler is a husband, a dad to two young kids, and an avid history buff with a passion to learn and grow. When asked why he thought he was nominated, Tyler said: “I don’t really have any idea! I do my best to follow the example of the mission and values of our company, and whether I receive this award or not doesn’t change who I am or what I do.”
Tyler is passionate about building genuine relationships with people, and customers are no exception. Tyler’s favorite part about his job is that he gets to interact with customers on a daily basis, and build connections with them.
“My day is more focused on creating relationships and genuinely caring for the people I meet with than it is on the number of sales, and I love that” Tyler said.
Whether it’s about sports, kids, music, or a mutual love of history, Tyler deeply values the connections and relationships he gets to form with customers as he helps meet their roofing needs. Tyler can’t help but see how his personal emphasis on human connection has led to countless conversations and friendships with customers he has had the privilege of serving.
Tyler describes himself as engaged and energetic, yet laid-back, and customers and co-workers agree. When customers describe Tyler, they remark that they feel comfortable with him. He is very approachable, reliable, and transparent, which customers value highly – many times highly enough to call after their roof is finished just to say thank you!
According to the Charlottesville General Manager Thomas McGowan, who is directly over Tyler, he is a consistent, dependable, and friendly addition to the Charlottesville team. “You only have to tell him how to do something once and he will do it that exact same way until instructed otherwise,” Thomas said. “He’s very friendly and personable with his coworkers and customers. He’s very respectful of other people’s time and schedules. He loves being a part of this team.”
Tyler has 2 main motivators: his family, and his growth trajectory. Nearly everything he does is fueled by one of these. As a husband, and father of two young kids, a large factor in Tyler’s decision to work for Cenvar Roofing was the flexibility and lifestyle the job allows him to take advantage of, while still being pushed to grow personally and professionally.
Tyler’s professional goals include learning more about the roofing industry as a whole, increasing his conversion rate of sales to 65%, and eventually obtaining a higher level degree of education. But in the short term, Tyler’s main goal is to continue to invest in the people around him, whether long-time co-workers, new sales members, or members of the community. He loves teaching the people around him, and helping them grow into strong team members and leaders. Tyler hopes to continue that trajectory at the Charlottesville branch for many years to come.
Roanoke, VA
Tyler Kendrick is a project manager for the Roanoke branch. He joined Cenvar Roofing in October and quickly became a high performing, dependable member of the Roanoke team. While this is his first time working for a roofing company, Tyler brings a strong appetite for growth to his position that has helped him learn the techniques and terminology quickly.
Tyler’s main goal is to succeed in whatever he does. He views every day as an opportunity to work harder and be better than the day before as he serves others. This is one of the reasons Tyler enjoys his job so much. Each day he interacts with new customers, and gets to help them by solving their roofing problems. “I’m usually able to answer their questions, but I’m not afraid to ask someone for help to find answers if I need to,” said Tyler.
When asked what word describes him best, Tyler said dependable. His co-workers could not agree more. Christian Kiefer, a project manager and sales representative at the Roanoke branch says that Tyler always goes the extra mile for the team and for customers:
“Tyler is an amazing asset to have around. He really amps up morale amongst the guys. He is someone who is always going the extra mile to make you laugh, but is extremely dependable when it comes to tackling issues and problem solving,” said Christian. “[He] is the type of personnel we need to keep the company running fluently on the front lines. Within his first 2 months here we realized we can throw him more responsibility and issues and he just executes them flawlessly.”
Tyler strongly exemplifies the 6 core values of the company (grit, efficiency, integrity, servanthood, positivity & growth), according to Jeremie Shelor, the General Manager of the Roanoke branch. “He’s truly dependable, upbeat and positive, and there’s nothing he is unwilling to take on” said Jeremie. “[Tyler is] friendly and respectable with co-workers and customers, but firm when needed. I can’t imagine this branch without him!”
Tyler’s family is his biggest motivation. “They motivate me to do better in everything, because I want to be able to provide more for them,” he said. Tyler and his wife, Victoria, have a daughter named Reagan, and another baby on the way. In his free time, he enjoys spending as much time as possible with his family, as well as hunting, and riding horses.
| Added: |
| Deleted: The 110% award is given to the Cenvar Roofing employee who best exemplifies our core values and commitment to excellence each month. From staying late to finish a job well, to going above and beyond to meet a customer’s needs, each award recipient has consistently given 110% effort to their job and customers. |
"Ben Phenicie joined the Cenvar Roofing team in 2017 as a crew member. His main job was ..."
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Charlottesville, VA
Charlottesville, VA
Joe Carson is the winner of the December 2021 110% Award! Joe is a Project Coordinator at our Charlottesville branch, and has been with the company for 6 months. He has consistently demonstrated grit, integrity, efficiency and growth through his jobs and assignments. We are proud to have Joe on our Cenvar Roofing team!
Highlighted Nomination
“[Joe] has been nothing but great since he’s started here. Very coachable. Has the “learn as you go” mentality that is needed for his position. He is incredibly organized. His van is always clean and well stocked. He shows up on time. Customers often give special mentions in their reviews about him specifically. He also is a great person to have in the Company Culture Committee. Just a great example to all of us!”
Roanoke, VA
Austin Clements is the winner of the Cenvar Roofing Employee of the Month: 110% Award! Austin is on the Repair Team at our Roanoke branch. He has been with our company for many years, and consistently demonstrates grit, self-discipline, and servanthood. We are proud to have Austin as part of our Cenvar Roofing family.
HIGHLIGHTED NOMINATION:
“Austin has worked here dating back to the old Lynchburg Roofing days, starting along with his friend Joey. They had no experience but they brought a desire to learn roofing and a strong work ethic. Austin showed his grit as he stuck it out on the crew, through the summer heat and the winter freezes and graduated from laborer to a roof mechanic. As the branch grew, he got the opportunity to work with Brian Laverty in the repair and gutter department where his knowledge and skills have continued his growth. He has also grown as a man, becoming both a husband and a father since he started with us. He demonstrates his self discipline by coming in faithfully and on-time every day readying himself for the day’s jobs so he can support his family. It seems like just yesterday when he started and I’m so proud of what he has made of himself, he deserves employee of the month.”
Justin Heavner,
Justin Heavner is the Corporate Project Coordinator for the company. A normal day for Justin includes working with company KPIs, analyzing and compiling data, and working on accounting tasks. Justin’s favorite thing about working for Cenvar Roofing is that the company is truly committed to serving its customers and community every day. Justin is passionate about solving business problems efficiently, and in his free time, he enjoys watching and playing sports, enjoying the outdoors, and spending time with his family.
Justin’s co-workers nominated him for several reasons, including his grit, efficiency, and servant leadership. Here are some of the things they had to say:
“… I nominate Justin because of the servanthood that he exhibits in working outside of the normal 8-5 timeframe to help other employees understand processes. His position requires grit and efficiency and I see those displayed in his work ethic.”
“…I feel like Justin lives out our team purpose statement everyday when helping employees focus on their constant growth through performing their jobs well. Through audits, financials, or research – he’s there to help the team.”
“…He helps me with anything I ask, at any time. He really cares about his work and seeing Cenvar succeed. He makes work fun too.”
We are so glad that Justin is part of our Cenvar Roofing family!
Roanoke, VA
Cameron is a member of the repairs team. He was born and raised in Roanoke, VA, and has worked in the roofing industry since 2016. He loves working for Cenvar Roofing because his experience with his co-workers, management and workload has been phenomenal since the beginning. Cameron spends most of his time on roofs, inspecting chimneys and fixing flashing, but in his downtime he enjoys working on cars and playing video games. Cameron is passionate about his family, and especially loves spending time with his baby daughter, Lola Mae.
Charlottesville, VA
Jordan Rogers is a project coordinators for our Charlottesville branch. Jordan loves the friendly, down-to-earth work environment at Cenvar Roofing, and is excited to serve his local community with excellent roofing services. Jordan is passionate about hard work and creativity, and in his down time, he enjoys customizing sneakers, playing music, and spending time with his family. Congratulations Jordan!
Aimee Camm,
Aimee Camm is the Director of Special Projects for our Operations team. She wears many hats, but her primary responsibilities are managing company documents and assets, customer relations, and executive support. When asked to describe herself in 3 words, Aimee chose positive, energetic, and organized, and her co-workers definitely agree: “Aimee works harder, longer and is more efficient than almost anyone else in this company. She never says no, and she never drops the ball,” said Chris Good, Founder and CEO of Cenvar Roofing. “…she does SO MUCH to help make our company great. I am extremely proud to have her on our team.”
Aimee’s favorite part of her job is her ability to help her co-workers when they have questions or need information: “I LOVE helping the Cenvar team when they have questions…or anything else that they might need!,” said Aimee. “It really makes me so happy to connect with my coworkers and get to know each of them a little bit more with each conversation.”
Aimee is motivated by a desire to get her job done, no matter what it takes. She credits her ability to juggle lots of different tasks at the same time, and the ability to pivot at a moment’s notice as some of the best skills she brings to her job.
Aimee is married, and mom to two sons, Zach and Ethan. She is passionate about doing her work well, no matter what it takes, and she is known for 3 things: Her love of Disney, her love of cats and her love of coffee!
Lynchburg, VA
Holton Walker is the General Manager of our Lynchburg, VA branch. He is a Lynchburg native who is entering his 3rd year with Cenvar Roofing, and he loves getting to bring his leadership skills to a company that values employees, gives them a voice, and helps them grow.
Holton’s favorite part of his job is serving his community. He finds it incredibly rewarding to see the transformation of customers’ roofs happen every day. He also enjoys serving his employees and helping them grow in their roles: “Being able to watch people grow personally and professionally is awesome!” he says
When asked to describe himself in 3 words, Holton chose “compassionate”, “leader” and “gritty.” All three words align with his personal and professional goal – to continually grow as a servant leader, both at work and in the local community. He is frequently complimented on his ability to be there for his employees no matter what, and hopes to continue developing in these areas in the future.
Holton is motivated by his family. His wife, Alex, is a dedicated psychiatric nurse, and together they have an 18 month old daughter named Jaxtheimer. He is passionate about being a good husband and father, and spending time with them. In his free time, Holton enjoys hunting, fishing and being outdoors.
Lynchburg, VA
April 2021 110% Award Winner Chip Ferguson is a Project Manager at the Lynchburg branch. Chip was born and raised in Lynchburg, and has been working with Cenvar Roofing for a year. He recently graduated from Liberty University with a Bachelor’s Degree in Business Administration: Project Management. Chip is a driving force in the growth of the Lynchburg branch, and consistently goes above and beyond to serve his customers well.
Chips favorite part of the job is the growth he can pursue as he tries new roles within the company, like sales and repairs, as well as the opportunity to hone his management skills. This experience is invaluable to Chip, whose goal is to become the General Manager of his own branch one day. Chip views himself as a solution to the communication barriers that sometimes exist between customers and crews. He works diligently to answer customer questions and provide the solutions they need no matter what time of day.
Chip credits his dedication and desire for growth to his parents. He says their example of hard work in their professions and education instilled a strong work ethic that propels him to do the very best he can every day. “They equipped me well to continue in the direction I need to go,” said Chip.
When he isn’t working, Chip enjoys riding dirt bikes, 4 wheelers and motorcycles. He also enjoys going to the gym and spending time with family and friends.
Lynchburg, VA
Jonathan Brown is the Creative Manager of our Marketing Department. He was born in France, grew up in northern Africa, and moved to the U.S. to attend college in 2016. He joined the Cenvar team after he graduated in 2020, and since then, has driven thousands of miles capturing high quality photos and video footage of our work, and interviewing satisfied customers about their Cenvar experience. Jonathan’s primary responsibility is to create a cohesive and professional visual brand image that represents our company well, and he takes that job seriously.
One of Jonathan’s favorite parts about his job is the team he gets to work with. His wife Hannah is the Marketing Department’s Content Manager, and they often collaborate on marketing campaigns and projects during the day.
“Hannah and Stephen (my manager) are two people that I look up to and try to learn from every day,” said Jonathan. “Hannah is a go-getter, and very dedicated…she inspires me to always push to do better,” he said. “I admire Stephen’s leadership, and humility, and aspire to grow in those areas too.”
Jonathan is passionate about intentionality, and building relationships with the people around him. This is one reason he enjoys the customer interaction part of his job so much. “I really enjoy talking with customers after the work on their roof is finished and hearing about their experience firsthand,” says Jonathan. “Hearing about their experience makes me proud of the work that our company is doing, and proud of the way that we are able to serve our community with excellence.”
Creativity and adaptability are two strengths Jonathan brings to the job that help him succeed. He enjoys coming up with new and fun ways to make the roofing industry interesting and engaging to customers, and is quick to adapt to changes in schedule and direction.
“I roll with the punches well, which is necessary in this industry,” says Jonathan. “Whether it’s a change in my schedule, or a new direction, I work hard to be adaptable and to respond quickly.”
Jonthan is also very creative outside of work. He enjoys working with his hands, and spends hours woodworking and building practical things, like shelves and bed frames. He also loves to travel to new places with Hannah, cook new meals, read, go on walks and spend time with friends and neighbors.
Roanoke, VA
Titus Payne has grown with Cenvar Roofing’s Roanoke Branch almost since the very beginning. At 16, Titus started out working with one of the roof replacement crews, tearing off old roofs and laying new shingles. The crewmembers all loved him, and his diligence and efficiency eventually led him to graduate into the role of Project Manager.
During his time as project manager, Titus served his customers diligently. He always took time to listen to concerns, answer questions, and go above and beyond to meet the needs of each individual customer and home. Customers frequently commented on his attentiveness to their needs, and overall professionalism.
After some time as a project manager Titus again graduated, this time into sales. He started flourishing as a Sales Representative almost immediately. According to Jared Fogus, another sales representative and long-time co-worker, Titus’s commitment to excellence is impressive. “Titus has been working with me at this branch longer than pretty much anyone else,” said Jared. “I’ve seen him put in the hard work because he has a drive to succeed at whatever he does. He’s an all-around stellar guy, and tackles everything he does at 100% effort.”
Titus says that the biggest strengths that he brings to his current role is his desire for continuous growth and improvement, and the hands-on experience he has had with roof replacement. Titus strives to emulate strong character qualities he sees in his co-workers and managers because he sees strong character as a necessary part of growth and success. When talking with customers, Titus says that his personal experience with roof replacement gives him a level of confidence because he knows exactly what the crews do to fix roofing issues, and he’s seen it done successfully by Cenvar Roofing for years.
When asked, Titus describes himself as a reliable, professional, and ethical employee who gives his all each day – and his co-workers agree. According to Kyle Kayton, the Roanoke Branch General Manager and Titus’s direct supervisor, Titus has consistently demonstrated stellar character, and commitment to the company.
“I’ve known Titus since 2010. He’s always exhibited character beyond reproach. Honest, hard-working, dependable, determined, tireless, the kind of guy you hope your daughter marries when she grows up…In fact because of his reputation Titus has played a large part in acquiring the great staff we have now. Both his brothers, and some of his friends have all come to join our team.It’s awesome to see the efforts he puts in get rewarded, and I look forward to many years of continued growth and accomplishment together with him.”
As a dedicated family man, Titus says that his biggest motivation to continually pursue growth and excellence is the desire to better himself, and provide a better future for his wife and family. This drives him to continue to work hard and improve as a salesman, to increase his knowledge about the roofing industry, and increase his sales conversion rate as he continues to grow with the company.
Roanoke, VA
Jared Fogus is a sales representative for our Roanoke branch. Jared was born and raised in central Virginia, and after a career in sales and management for various construction and building supply companies, he joined the Cenvar Roofing team in 2016. Jared’s favorite parts of his job are the variety that he experiences, and the fact that he gets to help people every day. “Each day is a different house, and a different customer and I love that,” said Jared. “I love that I get to work outside and work with people every single day.”
When asked to describe himself in three words or phrases, Jared chose “personable”, “full of integrity”, and “professional”, and many of his satisfied customers agree. One of Jared’s most frequent compliments is that he represents the company in such a professional manner. According to one satisfied customer, Jared is knowledgeable and honest: “Jared, the salesman, was very straightforward and knowledgeable. He answered all my questions thoroughly – including some technical ones gleaned from having done my homework – to my satisfaction… He also returned my calls quickly when I had some questions about the proposal.”
Other customers have stated that the reason they chose Cenvar Roofing was because Jared’s integrity and professionalism made such a strong impression: “ I decided to go with Cenvar mostly because of the professionalism they displayed, along with the thorough explanation of the details in the contract.”
Jared’s co-workers would agree with these words as well, and would probably add the word “hard-working” to the list. According to Titus Payne, the other sales representative at the Roanoke Branch, Jared is working hard no matter what: “He is awesome and always willing to help people out,” said Titus. “I think that’s why he is so successful. He’s just a really hard worker and he is always at the top of his game.” Other words co-workers use to describe him include “outstanding” “superhero” and “excellent.”
Jared’s goals, both personal and professional, can be summed up in the word growth. Jared says that he strives to work toward being the best that he can be and learning as many new skills as possible each day, whether at work, or at home. One of Jared’s proud moments professionally was when the Roanoke branch of Cenvar Roofing caught up to, and eventually exceeded, the Lynchburg branch, which is the flagship branch of the company. “When I started with the company, it was my goal to help the Roanoke office surpass the Lynchburg office in sales, reviews, and other metrics” said Jared. “To me, it really shows that another branch can work to be as good as or better than the original, flagship branch.”
Faith and family are Jared’s passions, and biggest motivators. He cites his father as the biggest influencer in his life, and says that without his dad’s impact, he wouldn’t have the character or the work ethic that he does. Jared says that his motivation each day is to be a light in the world, provide for his family well, and be the best he can be for both his family and his company, because they are relying on him. When Jared isn’t working, he can usually be found doing something outdoors, or spending time with his wife Jennifer, and their one-year-old little boy named Ander.
Roanoke, VA
Christian Kiefer, the General Manager of our Roanoke branch, is the February 2020 110% Award recipient. Christian describes his current role at Cenvar Roofing as “a little bit of everything that needs to be done”, and for a good reason – he currently assists with sales, project management, and repairs as the needs arise.
Christian joined Cenvar Roofing when he was 18. He first started as a crew member whose primary job was to pick up trash on job sites. He says that he worked hard, and gave 100% of his effort to his job, because he never wanted to be seen as a slacker, or as someone who wasn’t dedicated to his job. “I saw everyone around me drenched in sweat working so hard, and I didn’t want to be the weakest link,” said Christian. “I didn’t want to be that guy that everyone looks at and thinks “why is that guy here?”
Since his time on the crew, Christian has worked his way up in the company from a project manager to a sales representative, and has worked in pretty much every area of the Roanoke branch. Christian says that his ultimate goal is to work hard enough to become a General Manager for one of the Cenvar Roofing branches. “I still have alot to learn,” he said, “but I have a great teacher and a strong work ethic, and I want to work to achieve that goal.”
One of the main reasons Christian hopes to become a general manager is because he wants to be in a primary leadership position that allows him to help other people grow professionally, much like his own general manager, Kyle Kayton, has helped him. “ Kyle is the best boss I have ever worked for, and has taught me by example how to work hard, be humble, and be professional,” Christian said. “I want to follow in Kyle’s footsteps one day, into leadership and management, because I want to invest in others the same way he invested in me.”
According to Kyle, Christian is invaluable to the company. “Christian Kiefer is an invaluable resource at Cenvar Roanoke,” said Kyle. “He’s proficient in all aspects of roofing. His peers often turn to him for advice on solving problematic roof areas. A large part of our success is due to the training he provides to our new hires.”
When asked to describe himself in 3 words or phrases, he chose servant, dependable, and fun. Christian says he takes pride in being a rock for the branch, whether volunteering to work a Saturday, staying late on a Friday night to get the job done, or dedicating extra effort to a particular job or homeowner to ensure that the experience is great. He also says that he tries to have fun on the job – both with co-workers and with customers – but he knows where the balance is between fun and professionalism, and feels that he toes the line well. “If you need me to come in and get the job done professionally and quickly, I’m your man,” said Christian, “But if I can have fun while I’m doing it, I’m going to.”
Christian is dedicated to customer service, and that shows through the way customers love him. According to Kyle, he goes the extra mile every day to put customers minds at ease, and make sure their roof is done well – no matter what it takes. “Many times he has put customer’s minds at ease as he answers their concerns with his expertise,” Kyle said. “He has shown many times over to go the extra mile for a customer, whether it’s fixing little things they want adjusted or doing little extras like hauling away trash, changing light bulbs, or clearing limbs and debris from garden beds.”
Christian believes in working hard and resting hard. While there’s a good chance you’ll interact with Christian at some point during your Roanoke roof replacement, when he’s not on the job, he can usually be found resting, relaxing, and enjoying food. As a self-proclaimed foodie, Christian says he likes to eat well and spend time relaxing with his wife during his free time.
Roanoke, VA
Brian Laverty, our Roanoke repair manager, is the 110% Award winner for January 2020. When asked, Brian said that he probably received the award because of his excellence in customer service, and his dedication to going above and beyond what is asked of him every time. Brian is known for putting in long days, late nights, and always having time to squeeze in an extra stop to check on a roof.
Brian has a wealth of experience in the roofing industry, and as a result, he knows a substantial amount about most subjects related to roofs. Brian strongly believes that there is no better training than hands-on experience, and as a result, he makes himself available to teach and show newer crew members everything that goes into the craft, so that they can achieve the same stellar results. Brian says that he is inspired by Cenvar Roofing founders Chris and Dave, as well as his General Manager, Kyle, because they are great leaders and great mentors. “Their phones are always on and their doors are always open, even though they’re busy, and high up on the ladder,” he said. Brian values the great leadership he works under, and strives to emulate in his own role.
One of the most frequent compliments Brian receives from customers is that he makes their roof look like it’s brand new. “Repairs are finicky, because you have to make it look like there was never a repair,” said Brian. “I look at it like an art form, and try to do my best to match everything as good as new.” Customers appreciate Brian’s attention to detail, and it leaves him with a sense of satisfaction and achievement. “Every job I go out on, every roof I repair, every leak that I fix, I’m proud of that work,” Brian says.
Brian started working with his dad when he was 10 years old, and through his father’s example, he learned a strong work ethic and appreciation for good work. Still to this day, Brian’s chief motivation is the sense of satisfaction he feels after he works hard and gets someone’s roof back into good shape. When asked, Brian said the 3 words that describe him best are reliable, trustworthy, and efficient, and his co-workers and customers feel the same way.
“Customer’s love him, his teammates love him, and the leadership team loves him too. His calm, pleasant demeanor and humor make working with him a joy,” said Kyle Kayton, the General Manager of the Roanoke branch. “ Whether it’s a pesky leak, squeezing in an additional appointment, making a pitstop by a job to check on something, or whatever I ask of him, he will find a way to help. And not only is he a help, he will take ownership of the situation and see it through to resolution.” Brian goes above and beyond to ensure that his customers are taken care of, and that their roofs look as good as new, no matter what.
In addition to fixing roofs, Brian is also passionate about music. He enjoys learning the ins and outs of audio engineering and music production, including recording, mixing and mastering. When he’s not at work, Brian can usually be found listening to music, or playing the guitar, bass or drums.
Roanoke, VA
Amanda Saunders is the office manager for our Roanoke office, and the organizational brain behind most of the logistics necessary to keep the branch and team running smoothly. Her co-workers describe her as dedicated, organized, helpful, and fun, as she balances numerous tasks and makes sure everything is running smoothly no matter what. “She goes above and beyond with her job. You tell her you need something done and she always sees it through to the end. She is so helpful to the Salesman and the PM’s,” said one of the Roanoke team members. “She 100% deserves this award. Roanoke would not be where it’s at without her. Even when there is a dilemma, or issue with scheduling she ALWAYS finds a fix. We are lucky as a company to have her.”
When asked to describe herself in 3 words, Amanda chose accountable, reliable and trustworthy. Amanda is responsible for customer service, scheduling projects and crews, handling conflicts that arise, and helping customers choose the right shingle color for their home. This is a big job all year round, but during our busy season, it can become quite challenging to handle everything in a timely manner. Yet Amanda doesn’t let anything fall through the cracks, and customer service never suffers. According to a recent customer, he was struck by how exceptional the entire experience with Cenvar Roofing was, and it started with his first conversation with Amanda. Amanda says that her favorite part of her job is interacting with all of the Roanoke customers and playing a role in them having an excellent experience with the company.
Amanda says that her family is her biggest motivation. She and her husband live in Moneta, VA and have four daughters and a brand new baby boy. When she’s not at work, she enjoys spending time with them, and watching them grow up. Amanda is a valuable part of our Roanoke team, and the entire branch is thankful to have her.
Amanda Saunders is the office manager for the Roanoke branch. She has been with Cenvar Roofing since 2019, and is responsible for customer service, scheduling projects, managing conflicts, and helping customers choose the perfect shingle color for their new roof. Amanda’s favorite part of her job is that she gets to interact with customers every day. Amanda loves working with Cenvar Roofing because of the amazing co-workers and team environment the Roanoke branch provides. Amanda and her husband have four daughters and a son, and when she’s not working she loves to spend time with them.
Richmond, VA
Tobias Payne is currently a project manager at our Midlothian, VA branch. Born and raised in Moneta, VA, Tobias started working for the Roanoke branch of Cenvar Roofing right after he turned 18. His hard work, attention to detail, and dedication to his job quickly earned the respect of his co-workers, and the praise of many customers. “He works incredibly hard to make sure we deliver the absolute best product, while striving to provide the best experience for all involved, both crew and customer,” said one of his co-workers.
Tobias describes himself as “super competitive.” His current professional goal is to become the youngest General Manager in the history of the company. As one of the youngest and most experienced project managers on staff, he’s well on his way. In 2020, Tobias was asked to move from Roanoke to Midlothian, to help grow the branch there. He decided it was a good opportunity to grow and made the move.
“The move forced me to be a little bit bolder and to be confident in the decisions I make,” Tobias said. “For that reason alone, it’s been a very good experience so far.”
Tobias credits most of his growth and advancement in the company to the influence of older, more experienced team members who have helped him along the way. “There is a healthy competition, and lots of knowledge, inside this company,” said Tobias. “The amount of knowledge about roofing my bosses and mentors have is insane. I just try to soak it up and learn from them whenever I can.”
Richmond, VA
Thomas Payne is our April 2020 110% Award recipient. Thomas has had the opportunity to grow with Cenvar Roofing since his first day on the job. His roles and responsibilities have taken him from managing projects for the Roanoke branch, to making sales at the Charlottesville office, and no matter where his job has taken him, Thomas has maintained a steady drive for success that has fueled his growth. He says that no matter what his role with the company is, his primary focus is to connect with customers, and help remove a stressful problem from their lives.
Thomas is motivated by the desire to build something great that helps people by solving their problems. This drive is what pushes him to give his 110% effort every day. Thomas started as a Project Manager at our Roanoke branch, and in that role he spent many hours communicating with customers, making sure their needs were met and their concerns were being addressed.
During his time at the roanoke branch, Thomas’s co-workers and managers were impressed with his effort. Kyle Kayton, the General Manager of the Roanoke branch, and Thomas’s direct manager said that Thomas raised the bar for superior service in Roanoke. “He raises the bar for service. He will go out of his way for any customer, his crew, and his teammates to get things completed,” Kye said. “He applies himself doggedly to learn about roofing, our business, sales, leadership, anything and everything to become a better person. He has surprised me many times over handling new challenges, and I look forward to seeing all that he accomplishes with his life.”
As Thomas grew in his skills, so did Cenvar Roofing, and there was a need for him at the Charlottesville branch. He started there as a Project Manager, and quickly graduated to the sales team. As a new member of the sales team, Thomas dedicated himself to learning as much as he could about roofing sales, and worked hard to be a team player in order to help the company grow as best as he could. Tyler Hall, a fellow Charlottesville sales representative said that he was impressed with Thomas’s drive for success. “He’s super positive, and hungry for success, but he’s also incredibly genuine and extremely approachable,” Tyler said.
Thomas’s hard work and drive for growth is once again leading him to new responsibilities. Thomas is planning to move to the Richmond area in the near future to run the Midlothian branch. He’ll be starting as a joint project manager and sales representative, and while that is a lot for one person to juggle, Thomas says he’s ready for the challenge.
Thomas truly loves his job, and loves the company. When talking about the growth he’s experienced here, it’s immediately evident that he has a passion for what he does and who he works with. “It’s not just a job for me,” Thomas said, “I truly enjoy coming to work every single day, and I really look forward to doing what I get to do for customers and for the company.
“Thomas Payne, instigator, glutton for punishment, big tease, easy target. These are some of the things that come to mind when I think of Thomas. Things we love him for, things he does to make the team bond stronger. But don’t mistake him for not taking his job seriously. Customer’s love him. He raises the bar for service. He will go out of his way for any customer, his crew, and his teammates to get things completed. He applies himself doggedly to learn about roofing, our business, sales, leadership, anything and everything to become a better person. He has surprised me many times over handling new challenges, and I look forward to seeing all that he accomplishes with his life.” – Kyle Kayton
“He’s super positive and hungry for success. He is also genuine and extremely approachable” – Tyler Hall, sales team, CVL
Lynchburg, VA
Zaida Villegas is the 110% Award winner for December 2019. Zaida is the office manager for our Lynchurg branch. She is the logistical mind behind most of the Lynchburg branch operations, and the friendly voice on the phone when you give our office a call.
A large part of Zaida’s job is centered around customer interaction. There are a variety of problems people can have when they call our office, and sometimes customers don’t quite know what they need. Zaida says that she often ends up being the person who can guide them, ask them the right questions, and narrow down exactly how Cenvar Roofing can serve them best. From giving information, to helping pick out shingle colors, to working around customers’ busy schedules, Zaida does it all.
When asked to describe herself in 3 words, Zaida chose funny, cheerful, and sweet, which is very helpful when it comes to dealing with customers, and immediately evident as soon as she picks up the phone. Zaida thinks that the strongest skills she brings to her job are her drive for efficiency, and her ability to stay very organized. One of the consistent compliments that Zaida receives is that she doesn’t slack on the job, and gets the work done well and on time. The biggest proof that she’s good at what she does? There are always customers on the schedule!
According to Holton Walker, the General Manager of the Lynchburg Branch, and Zaida’s direct manager, Zaida is an integral part of keeping the office running smoothly. “If it wasn’t for Zaida keeping things organized around here, I would struggle, the office would struggle,” he said. “She is willing to do what is needed to assist customers and assist the branch. She’s very selfless.”
For Zaida, working at Cenvar Roofing is a family affair. Zaida’s father, Juan, is the field manager for the Lynchburg branch, and her fiancè, Jonathan, is a member of the Gutter division. Zaida says that she really enjoys getting to work at the same company with her dad and fiancè because when she has questions about the company, or roofing, she gets to ask them. It is a very special experience to get to share work with the people she loves. Family is very important to Zaida. She is the oldest of 4 sisters, and comes from a very large, tight knit, extended family. She says that she admires her mom most of all, because of the strength and dedication she has modeled.
Zaida enjoys her job, and her co-workers, and hopes to continue to grow in her role and take on more responsibilities as the office manager. She said that she is grateful for the opportunity to work for a company that values employee growth so highly. Zaida is bi-lingual in English and Spanish, and in her free time, she loves to spend time doing all kinds of arts and crafts. She recently bought a house in Lynchburg with her fiancè, and plans to spend time fixing it up with him. When asked what her favorite type of roof is, she said “I like shingles, but if I had the choice, I would choose a metal roof any day. I love metal roofs!”
Lynchburg, VA
Reggie Kirkland is our March 2020 110% Award recipient. Reggie is one of the top crew members of our gutter division. He is loved by customers and crew alike for his hard work, and quiet yet friendly presence. Reggie has been working in the gutter industry for over 20 years, and at this point, he considers it his passion. Reggie gives his all to each project he works on, and takes pride in doing his best to make each house look as good as it possibly can.
Reggie was born and raised in Madison Heights, and he cites his dad as the person he admires most because of everything he learned from his example. Growing up, Reggie learned the value and importance of hard work, and taking pride in a job well done. That value carries over into each job Reggie does, and is what motivates him to give everything he has to each home that he works on. This value is not lost on his co-workers and managers. According to Kelly Good, the General Manager of the Gutter Division, Reggie is a dependable, and respected member of the team, and a great asset to the company: “He is dependable, very knowledgeable, and is very respected by the entire team and customers alike,” she said. “He has many years of experience, and takes great pride in his work.”
When asked, Reggie said he hopes that his co-workers would describe him as good and honest, because that’s what he strives to be each day. Reggie says that the three words that describe him are nice, helpful, and friendly, all three of which are characteristics that allow him to excel in customer service. Reggie’s biggest motivation is the feeling of satisfaction he gets when he finishes a job well. He says that he loves what he does, and is thankful for the opportunity to be able to help people, while doing what he loves. Reggie also loves that he gets to work outside, because he loves the outdoors. When he’s not at work, he spends most of his time outdoors hunting, fishing, and exploring nature.
Lynchburg, VA
Emily McGowan was the 110% Award winner in May 2020. As one of the sales representatives for the Lynchburg branch, Emily says that the biggest proof that she’s good at her job is the satisfaction of her customers. It is rare for a customer to not love her, and in return, Emily strives to give them the best experience with Cenvar Roofing possible. Customers frequently compliment Emily on her for her helpfulness and professionalism throughout the entire process, and remark that Emily prepared them completely for the roof replacement process..
Emily is proud of her success as a saleswoman in the roofing industry, which is an industry primarily dominated by men. She said that many times, customers are surprised when she arrives at their house because they are expecting a man. She has put a lot of work into her career so far, and her current success is fueling her desire for continued growth. Her goal is to continue to grow as a saleswoman who is known and respected for the hard work and dedication she puts in every day.
According to Emily, the strongest skills she brings to her job are her drive for efficiency, her knack for organization, and her ability to connect with customers during the estimate process. Her managers and her customers would all agree. Holton Walker, the General Manager of the Lynchburg branch and Emily’s direct supervisor said that the branch office would not be the same without Emily. “She is very organized, and a valuable member of the Lynchburg team,” he said. “Emily does a great job out in the field with sales, and is always willing to step in and do whatever it takes to assist the branch and assist our customers.”
When asked to describe herself in 3 words, Emily chose loyal, loving, and artistic. These are three characteristics that show through in her interactions with customers as she connects with them during the estimate process. Her artistic side comes through particularly during the color selection process. Before joining the Cenvar Roofing team, Emily went to art school, and had success as a designer. This background allows Emily to help customers select colors that will compliment their homes, and truly tie everything together to achieve a beautiful exterior.
Emily’s motivation to keep pushing herself toward her goals stems from her family. “My mom has always worked extremely hard and continuously went after her goals, and did whatever she needed to do to accomplish them,” she said. “No matter what her situation was, she made them happen, and was a fantastic mom at the same time.” Her father’s example of hard work and success is also a strong motivator: “He has always been successful in everything he does,” she said. “He’s very encouraging and supportive, and has taught his kids to work hard, be successful, and go after their dreams no matter what.” The support and motivation Emily gets from her family continues in her role at Cenvar Roofing. Her brother Thomas is the General Manager of the Charlottesville branch, and her father Tom, works alongside her in the Lynchburg sales department.
Outside of work, Emily’s passion is art. She loves to paint, and spends a lot of time doing watercolor paintings and building furniture. She finds both of these to be a great creative outlet for her artistic mind. She also enjoys spending time with her family, hiking, and spending time with her puppy in her free time.
Harrisonburg, VA
Ben Phenicie joined the Cenvar Roofing team in 2017 as a crew member. His main job was to pick up trash and debris and keep job sites clean and tidy. Soon after, the team noticed Ben’s hard work ethic and professionalism and offered him a sales representative position.
During his time on the sales team, Ben worked hard and pushed himself to learn as much as possible. After a year, he transitioned into the project manager position. When asked about his quick growth trajectory within the company, Ben credited it to his desire to continue learning: “I needed to do my job well, which was a given,” Ben said, “But I also looked for opportunities to learn new things and take on more responsibilities.”
In January 2021, Ben was promoted again, this time to General Manager of the new Harrisonburg branch. It is now Ben’s responsibility to establish and grow this new branch into a profitable location for Cenvar Roofing.
“I’ve had the opportunity to learn a lot more about business than I thought I would,” said Ben. “Thanks to my experience in various roles I have the roofing experience and the management experience that will help me succeed in this new General Manager position.”
Ben’s two primary goals are to successfully build the Harrisonburg branch, and to be a good husband, father, and role model to his wife, Katie, and their two children. Together, those goals motivate him to continue to work hard, do his job well, and grow professionally.
Ben describes himself as a friendly, caring, and calm person, who goes above and beyond to meet the needs of his customers and his co-workers. “Ben is the go to man for questions for new PMs,” said one of his co-workers. “A guy that consistently does everything above and beyond expectations of his role.”
One of Ben’s favorite parts about his job is the opportunity to meet so many interesting people and see their unique homes. In his free time, Ben loves to hike, play board games and spend time outside with his wife and kids.
Charlottesville, VA
Our July 2020 110% Award Winner, Tyler Hall, is a member of the sales team at our Charlottesville branch. Tyler is a husband, a dad to two young kids, and an avid history buff with a passion to learn and grow. When asked why he thought he was nominated, Tyler said: “I don’t really have any idea! I do my best to follow the example of the mission and values of our company, and whether I receive this award or not doesn’t change who I am or what I do.”
Tyler is passionate about building genuine relationships with people, and customers are no exception. Tyler’s favorite part about his job is that he gets to interact with customers on a daily basis, and build connections with them.
“My day is more focused on creating relationships and genuinely caring for the people I meet with than it is on the number of sales, and I love that” Tyler said.
Whether it’s about sports, kids, music, or a mutual love of history, Tyler deeply values the connections and relationships he gets to form with customers as he helps meet their roofing needs. Tyler can’t help but see how his personal emphasis on human connection has led to countless conversations and friendships with customers he has had the privilege of serving.
Tyler describes himself as engaged and energetic, yet laid-back, and customers and co-workers agree. When customers describe Tyler, they remark that they feel comfortable with him. He is very approachable, reliable, and transparent, which customers value highly – many times highly enough to call after their roof is finished just to say thank you!
According to the Charlottesville General Manager Thomas McGowan, who is directly over Tyler, he is a consistent, dependable, and friendly addition to the Charlottesville team. “You only have to tell him how to do something once and he will do it that exact same way until instructed otherwise,” Thomas said. “He’s very friendly and personable with his coworkers and customers. He’s very respectful of other people’s time and schedules. He loves being a part of this team.”
Tyler has 2 main motivators: his family, and his growth trajectory. Nearly everything he does is fueled by one of these. As a husband, and father of two young kids, a large factor in Tyler’s decision to work for Cenvar Roofing was the flexibility and lifestyle the job allows him to take advantage of, while still being pushed to grow personally and professionally.
Tyler’s professional goals include learning more about the roofing industry as a whole, increasing his conversion rate of sales to 65%, and eventually obtaining a higher level degree of education. But in the short term, Tyler’s main goal is to continue to invest in the people around him, whether long-time co-workers, new sales members, or members of the community. He loves teaching the people around him, and helping them grow into strong team members and leaders. Tyler hopes to continue that trajectory at the Charlottesville branch for many years to come.
Roanoke, VA
Tyler Kendrick is a project manager for the Roanoke branch. He joined Cenvar Roofing in October and quickly became a high performing, dependable member of the Roanoke team. While this is his first time working for a roofing company, Tyler brings a strong appetite for growth to his position that has helped him learn the techniques and terminology quickly.
Tyler’s main goal is to succeed in whatever he does. He views every day as an opportunity to work harder and be better than the day before as he serves others. This is one of the reasons Tyler enjoys his job so much. Each day he interacts with new customers, and gets to help them by solving their roofing problems. “I’m usually able to answer their questions, but I’m not afraid to ask someone for help to find answers if I need to,” said Tyler.
When asked what word describes him best, Tyler said dependable. His co-workers could not agree more. Christian Kiefer, a project manager and sales representative at the Roanoke branch says that Tyler always goes the extra mile for the team and for customers:
“Tyler is an amazing asset to have around. He really amps up morale amongst the guys. He is someone who is always going the extra mile to make you laugh, but is extremely dependable when it comes to tackling issues and problem solving,” said Christian. “[He] is the type of personnel we need to keep the company running fluently on the front lines. Within his first 2 months here we realized we can throw him more responsibility and issues and he just executes them flawlessly.”
Tyler strongly exemplifies the 6 core values of the company (grit, efficiency, integrity, servanthood, positivity & growth), according to Jeremie Shelor, the General Manager of the Roanoke branch. “He’s truly dependable, upbeat and positive, and there’s nothing he is unwilling to take on” said Jeremie. “[Tyler is] friendly and respectable with co-workers and customers, but firm when needed. I can’t imagine this branch without him!”
Tyler’s family is his biggest motivation. “They motivate me to do better in everything, because I want to be able to provide more for them,” he said. Tyler and his wife, Victoria, have a daughter named Reagan, and another baby on the way. In his free time, he enjoys spending as much time as possible with his family, as well as hunting, and riding horses.
| Added: |
| Deleted: The 110% award is given to the Cenvar Roofing employee who best exemplifies our core values and commitment to excellence each month. From staying late to finish a job well, to going above and beyond to meet a customer’s needs, each award recipient has consistently given 110% effort to their job and customers. |
"Holton Walker is the General Manager of our Lynchburg, VA branch. He is a Lynchburg native who ..."
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Charlottesville, VA
Charlottesville, VA
Joe Carson is the winner of the December 2021 110% Award! Joe is a Project Coordinator at our Charlottesville branch, and has been with the company for 6 months. He has consistently demonstrated grit, integrity, efficiency and growth through his jobs and assignments. We are proud to have Joe on our Cenvar Roofing team!
Highlighted Nomination
“[Joe] has been nothing but great since he’s started here. Very coachable. Has the “learn as you go” mentality that is needed for his position. He is incredibly organized. His van is always clean and well stocked. He shows up on time. Customers often give special mentions in their reviews about him specifically. He also is a great person to have in the Company Culture Committee. Just a great example to all of us!”
Roanoke, VA
Austin Clements is the winner of the Cenvar Roofing Employee of the Month: 110% Award! Austin is on the Repair Team at our Roanoke branch. He has been with our company for many years, and consistently demonstrates grit, self-discipline, and servanthood. We are proud to have Austin as part of our Cenvar Roofing family.
HIGHLIGHTED NOMINATION:
“Austin has worked here dating back to the old Lynchburg Roofing days, starting along with his friend Joey. They had no experience but they brought a desire to learn roofing and a strong work ethic. Austin showed his grit as he stuck it out on the crew, through the summer heat and the winter freezes and graduated from laborer to a roof mechanic. As the branch grew, he got the opportunity to work with Brian Laverty in the repair and gutter department where his knowledge and skills have continued his growth. He has also grown as a man, becoming both a husband and a father since he started with us. He demonstrates his self discipline by coming in faithfully and on-time every day readying himself for the day’s jobs so he can support his family. It seems like just yesterday when he started and I’m so proud of what he has made of himself, he deserves employee of the month.”
Justin Heavner,
Justin Heavner is the Corporate Project Coordinator for the company. A normal day for Justin includes working with company KPIs, analyzing and compiling data, and working on accounting tasks. Justin’s favorite thing about working for Cenvar Roofing is that the company is truly committed to serving its customers and community every day. Justin is passionate about solving business problems efficiently, and in his free time, he enjoys watching and playing sports, enjoying the outdoors, and spending time with his family.
Justin’s co-workers nominated him for several reasons, including his grit, efficiency, and servant leadership. Here are some of the things they had to say:
“… I nominate Justin because of the servanthood that he exhibits in working outside of the normal 8-5 timeframe to help other employees understand processes. His position requires grit and efficiency and I see those displayed in his work ethic.”
“…I feel like Justin lives out our team purpose statement everyday when helping employees focus on their constant growth through performing their jobs well. Through audits, financials, or research – he’s there to help the team.”
“…He helps me with anything I ask, at any time. He really cares about his work and seeing Cenvar succeed. He makes work fun too.”
We are so glad that Justin is part of our Cenvar Roofing family!
Roanoke, VA
Cameron is a member of the repairs team. He was born and raised in Roanoke, VA, and has worked in the roofing industry since 2016. He loves working for Cenvar Roofing because his experience with his co-workers, management and workload has been phenomenal since the beginning. Cameron spends most of his time on roofs, inspecting chimneys and fixing flashing, but in his downtime he enjoys working on cars and playing video games. Cameron is passionate about his family, and especially loves spending time with his baby daughter, Lola Mae.
Charlottesville, VA
Jordan Rogers is a project coordinators for our Charlottesville branch. Jordan loves the friendly, down-to-earth work environment at Cenvar Roofing, and is excited to serve his local community with excellent roofing services. Jordan is passionate about hard work and creativity, and in his down time, he enjoys customizing sneakers, playing music, and spending time with his family. Congratulations Jordan!
Aimee Camm,
Aimee Camm is the Director of Special Projects for our Operations team. She wears many hats, but her primary responsibilities are managing company documents and assets, customer relations, and executive support. When asked to describe herself in 3 words, Aimee chose positive, energetic, and organized, and her co-workers definitely agree: “Aimee works harder, longer and is more efficient than almost anyone else in this company. She never says no, and she never drops the ball,” said Chris Good, Founder and CEO of Cenvar Roofing. “…she does SO MUCH to help make our company great. I am extremely proud to have her on our team.”
Aimee’s favorite part of her job is her ability to help her co-workers when they have questions or need information: “I LOVE helping the Cenvar team when they have questions…or anything else that they might need!,” said Aimee. “It really makes me so happy to connect with my coworkers and get to know each of them a little bit more with each conversation.”
Aimee is motivated by a desire to get her job done, no matter what it takes. She credits her ability to juggle lots of different tasks at the same time, and the ability to pivot at a moment’s notice as some of the best skills she brings to her job.
Aimee is married, and mom to two sons, Zach and Ethan. She is passionate about doing her work well, no matter what it takes, and she is known for 3 things: Her love of Disney, her love of cats and her love of coffee!
Lynchburg, VA
Holton Walker is the General Manager of our Lynchburg, VA branch. He is a Lynchburg native who is entering his 3rd year with Cenvar Roofing, and he loves getting to bring his leadership skills to a company that values employees, gives them a voice, and helps them grow.
Holton’s favorite part of his job is serving his community. He finds it incredibly rewarding to see the transformation of customers’ roofs happen every day. He also enjoys serving his employees and helping them grow in their roles: “Being able to watch people grow personally and professionally is awesome!” he says
When asked to describe himself in 3 words, Holton chose “compassionate”, “leader” and “gritty.” All three words align with his personal and professional goal – to continually grow as a servant leader, both at work and in the local community. He is frequently complimented on his ability to be there for his employees no matter what, and hopes to continue developing in these areas in the future.
Holton is motivated by his family. His wife, Alex, is a dedicated psychiatric nurse, and together they have an 18 month old daughter named Jaxtheimer. He is passionate about being a good husband and father, and spending time with them. In his free time, Holton enjoys hunting, fishing and being outdoors.
Lynchburg, VA
April 2021 110% Award Winner Chip Ferguson is a Project Manager at the Lynchburg branch. Chip was born and raised in Lynchburg, and has been working with Cenvar Roofing for a year. He recently graduated from Liberty University with a Bachelor’s Degree in Business Administration: Project Management. Chip is a driving force in the growth of the Lynchburg branch, and consistently goes above and beyond to serve his customers well.
Chips favorite part of the job is the growth he can pursue as he tries new roles within the company, like sales and repairs, as well as the opportunity to hone his management skills. This experience is invaluable to Chip, whose goal is to become the General Manager of his own branch one day. Chip views himself as a solution to the communication barriers that sometimes exist between customers and crews. He works diligently to answer customer questions and provide the solutions they need no matter what time of day.
Chip credits his dedication and desire for growth to his parents. He says their example of hard work in their professions and education instilled a strong work ethic that propels him to do the very best he can every day. “They equipped me well to continue in the direction I need to go,” said Chip.
When he isn’t working, Chip enjoys riding dirt bikes, 4 wheelers and motorcycles. He also enjoys going to the gym and spending time with family and friends.
Lynchburg, VA
Jonathan Brown is the Creative Manager of our Marketing Department. He was born in France, grew up in northern Africa, and moved to the U.S. to attend college in 2016. He joined the Cenvar team after he graduated in 2020, and since then, has driven thousands of miles capturing high quality photos and video footage of our work, and interviewing satisfied customers about their Cenvar experience. Jonathan’s primary responsibility is to create a cohesive and professional visual brand image that represents our company well, and he takes that job seriously.
One of Jonathan’s favorite parts about his job is the team he gets to work with. His wife Hannah is the Marketing Department’s Content Manager, and they often collaborate on marketing campaigns and projects during the day.
“Hannah and Stephen (my manager) are two people that I look up to and try to learn from every day,” said Jonathan. “Hannah is a go-getter, and very dedicated…she inspires me to always push to do better,” he said. “I admire Stephen’s leadership, and humility, and aspire to grow in those areas too.”
Jonathan is passionate about intentionality, and building relationships with the people around him. This is one reason he enjoys the customer interaction part of his job so much. “I really enjoy talking with customers after the work on their roof is finished and hearing about their experience firsthand,” says Jonathan. “Hearing about their experience makes me proud of the work that our company is doing, and proud of the way that we are able to serve our community with excellence.”
Creativity and adaptability are two strengths Jonathan brings to the job that help him succeed. He enjoys coming up with new and fun ways to make the roofing industry interesting and engaging to customers, and is quick to adapt to changes in schedule and direction.
“I roll with the punches well, which is necessary in this industry,” says Jonathan. “Whether it’s a change in my schedule, or a new direction, I work hard to be adaptable and to respond quickly.”
Jonthan is also very creative outside of work. He enjoys working with his hands, and spends hours woodworking and building practical things, like shelves and bed frames. He also loves to travel to new places with Hannah, cook new meals, read, go on walks and spend time with friends and neighbors.
Roanoke, VA
Titus Payne has grown with Cenvar Roofing’s Roanoke Branch almost since the very beginning. At 16, Titus started out working with one of the roof replacement crews, tearing off old roofs and laying new shingles. The crewmembers all loved him, and his diligence and efficiency eventually led him to graduate into the role of Project Manager.
During his time as project manager, Titus served his customers diligently. He always took time to listen to concerns, answer questions, and go above and beyond to meet the needs of each individual customer and home. Customers frequently commented on his attentiveness to their needs, and overall professionalism.
After some time as a project manager Titus again graduated, this time into sales. He started flourishing as a Sales Representative almost immediately. According to Jared Fogus, another sales representative and long-time co-worker, Titus’s commitment to excellence is impressive. “Titus has been working with me at this branch longer than pretty much anyone else,” said Jared. “I’ve seen him put in the hard work because he has a drive to succeed at whatever he does. He’s an all-around stellar guy, and tackles everything he does at 100% effort.”
Titus says that the biggest strengths that he brings to his current role is his desire for continuous growth and improvement, and the hands-on experience he has had with roof replacement. Titus strives to emulate strong character qualities he sees in his co-workers and managers because he sees strong character as a necessary part of growth and success. When talking with customers, Titus says that his personal experience with roof replacement gives him a level of confidence because he knows exactly what the crews do to fix roofing issues, and he’s seen it done successfully by Cenvar Roofing for years.
When asked, Titus describes himself as a reliable, professional, and ethical employee who gives his all each day – and his co-workers agree. According to Kyle Kayton, the Roanoke Branch General Manager and Titus’s direct supervisor, Titus has consistently demonstrated stellar character, and commitment to the company.
“I’ve known Titus since 2010. He’s always exhibited character beyond reproach. Honest, hard-working, dependable, determined, tireless, the kind of guy you hope your daughter marries when she grows up…In fact because of his reputation Titus has played a large part in acquiring the great staff we have now. Both his brothers, and some of his friends have all come to join our team.It’s awesome to see the efforts he puts in get rewarded, and I look forward to many years of continued growth and accomplishment together with him.”
As a dedicated family man, Titus says that his biggest motivation to continually pursue growth and excellence is the desire to better himself, and provide a better future for his wife and family. This drives him to continue to work hard and improve as a salesman, to increase his knowledge about the roofing industry, and increase his sales conversion rate as he continues to grow with the company.
Roanoke, VA
Jared Fogus is a sales representative for our Roanoke branch. Jared was born and raised in central Virginia, and after a career in sales and management for various construction and building supply companies, he joined the Cenvar Roofing team in 2016. Jared’s favorite parts of his job are the variety that he experiences, and the fact that he gets to help people every day. “Each day is a different house, and a different customer and I love that,” said Jared. “I love that I get to work outside and work with people every single day.”
When asked to describe himself in three words or phrases, Jared chose “personable”, “full of integrity”, and “professional”, and many of his satisfied customers agree. One of Jared’s most frequent compliments is that he represents the company in such a professional manner. According to one satisfied customer, Jared is knowledgeable and honest: “Jared, the salesman, was very straightforward and knowledgeable. He answered all my questions thoroughly – including some technical ones gleaned from having done my homework – to my satisfaction… He also returned my calls quickly when I had some questions about the proposal.”
Other customers have stated that the reason they chose Cenvar Roofing was because Jared’s integrity and professionalism made such a strong impression: “ I decided to go with Cenvar mostly because of the professionalism they displayed, along with the thorough explanation of the details in the contract.”
Jared’s co-workers would agree with these words as well, and would probably add the word “hard-working” to the list. According to Titus Payne, the other sales representative at the Roanoke Branch, Jared is working hard no matter what: “He is awesome and always willing to help people out,” said Titus. “I think that’s why he is so successful. He’s just a really hard worker and he is always at the top of his game.” Other words co-workers use to describe him include “outstanding” “superhero” and “excellent.”
Jared’s goals, both personal and professional, can be summed up in the word growth. Jared says that he strives to work toward being the best that he can be and learning as many new skills as possible each day, whether at work, or at home. One of Jared’s proud moments professionally was when the Roanoke branch of Cenvar Roofing caught up to, and eventually exceeded, the Lynchburg branch, which is the flagship branch of the company. “When I started with the company, it was my goal to help the Roanoke office surpass the Lynchburg office in sales, reviews, and other metrics” said Jared. “To me, it really shows that another branch can work to be as good as or better than the original, flagship branch.”
Faith and family are Jared’s passions, and biggest motivators. He cites his father as the biggest influencer in his life, and says that without his dad’s impact, he wouldn’t have the character or the work ethic that he does. Jared says that his motivation each day is to be a light in the world, provide for his family well, and be the best he can be for both his family and his company, because they are relying on him. When Jared isn’t working, he can usually be found doing something outdoors, or spending time with his wife Jennifer, and their one-year-old little boy named Ander.
Roanoke, VA
Christian Kiefer, the General Manager of our Roanoke branch, is the February 2020 110% Award recipient. Christian describes his current role at Cenvar Roofing as “a little bit of everything that needs to be done”, and for a good reason – he currently assists with sales, project management, and repairs as the needs arise.
Christian joined Cenvar Roofing when he was 18. He first started as a crew member whose primary job was to pick up trash on job sites. He says that he worked hard, and gave 100% of his effort to his job, because he never wanted to be seen as a slacker, or as someone who wasn’t dedicated to his job. “I saw everyone around me drenched in sweat working so hard, and I didn’t want to be the weakest link,” said Christian. “I didn’t want to be that guy that everyone looks at and thinks “why is that guy here?”
Since his time on the crew, Christian has worked his way up in the company from a project manager to a sales representative, and has worked in pretty much every area of the Roanoke branch. Christian says that his ultimate goal is to work hard enough to become a General Manager for one of the Cenvar Roofing branches. “I still have alot to learn,” he said, “but I have a great teacher and a strong work ethic, and I want to work to achieve that goal.”
One of the main reasons Christian hopes to become a general manager is because he wants to be in a primary leadership position that allows him to help other people grow professionally, much like his own general manager, Kyle Kayton, has helped him. “ Kyle is the best boss I have ever worked for, and has taught me by example how to work hard, be humble, and be professional,” Christian said. “I want to follow in Kyle’s footsteps one day, into leadership and management, because I want to invest in others the same way he invested in me.”
According to Kyle, Christian is invaluable to the company. “Christian Kiefer is an invaluable resource at Cenvar Roanoke,” said Kyle. “He’s proficient in all aspects of roofing. His peers often turn to him for advice on solving problematic roof areas. A large part of our success is due to the training he provides to our new hires.”
When asked to describe himself in 3 words or phrases, he chose servant, dependable, and fun. Christian says he takes pride in being a rock for the branch, whether volunteering to work a Saturday, staying late on a Friday night to get the job done, or dedicating extra effort to a particular job or homeowner to ensure that the experience is great. He also says that he tries to have fun on the job – both with co-workers and with customers – but he knows where the balance is between fun and professionalism, and feels that he toes the line well. “If you need me to come in and get the job done professionally and quickly, I’m your man,” said Christian, “But if I can have fun while I’m doing it, I’m going to.”
Christian is dedicated to customer service, and that shows through the way customers love him. According to Kyle, he goes the extra mile every day to put customers minds at ease, and make sure their roof is done well – no matter what it takes. “Many times he has put customer’s minds at ease as he answers their concerns with his expertise,” Kyle said. “He has shown many times over to go the extra mile for a customer, whether it’s fixing little things they want adjusted or doing little extras like hauling away trash, changing light bulbs, or clearing limbs and debris from garden beds.”
Christian believes in working hard and resting hard. While there’s a good chance you’ll interact with Christian at some point during your Roanoke roof replacement, when he’s not on the job, he can usually be found resting, relaxing, and enjoying food. As a self-proclaimed foodie, Christian says he likes to eat well and spend time relaxing with his wife during his free time.
Roanoke, VA
Brian Laverty, our Roanoke repair manager, is the 110% Award winner for January 2020. When asked, Brian said that he probably received the award because of his excellence in customer service, and his dedication to going above and beyond what is asked of him every time. Brian is known for putting in long days, late nights, and always having time to squeeze in an extra stop to check on a roof.
Brian has a wealth of experience in the roofing industry, and as a result, he knows a substantial amount about most subjects related to roofs. Brian strongly believes that there is no better training than hands-on experience, and as a result, he makes himself available to teach and show newer crew members everything that goes into the craft, so that they can achieve the same stellar results. Brian says that he is inspired by Cenvar Roofing founders Chris and Dave, as well as his General Manager, Kyle, because they are great leaders and great mentors. “Their phones are always on and their doors are always open, even though they’re busy, and high up on the ladder,” he said. Brian values the great leadership he works under, and strives to emulate in his own role.
One of the most frequent compliments Brian receives from customers is that he makes their roof look like it’s brand new. “Repairs are finicky, because you have to make it look like there was never a repair,” said Brian. “I look at it like an art form, and try to do my best to match everything as good as new.” Customers appreciate Brian’s attention to detail, and it leaves him with a sense of satisfaction and achievement. “Every job I go out on, every roof I repair, every leak that I fix, I’m proud of that work,” Brian says.
Brian started working with his dad when he was 10 years old, and through his father’s example, he learned a strong work ethic and appreciation for good work. Still to this day, Brian’s chief motivation is the sense of satisfaction he feels after he works hard and gets someone’s roof back into good shape. When asked, Brian said the 3 words that describe him best are reliable, trustworthy, and efficient, and his co-workers and customers feel the same way.
“Customer’s love him, his teammates love him, and the leadership team loves him too. His calm, pleasant demeanor and humor make working with him a joy,” said Kyle Kayton, the General Manager of the Roanoke branch. “ Whether it’s a pesky leak, squeezing in an additional appointment, making a pitstop by a job to check on something, or whatever I ask of him, he will find a way to help. And not only is he a help, he will take ownership of the situation and see it through to resolution.” Brian goes above and beyond to ensure that his customers are taken care of, and that their roofs look as good as new, no matter what.
In addition to fixing roofs, Brian is also passionate about music. He enjoys learning the ins and outs of audio engineering and music production, including recording, mixing and mastering. When he’s not at work, Brian can usually be found listening to music, or playing the guitar, bass or drums.
Roanoke, VA
Amanda Saunders is the office manager for our Roanoke office, and the organizational brain behind most of the logistics necessary to keep the branch and team running smoothly. Her co-workers describe her as dedicated, organized, helpful, and fun, as she balances numerous tasks and makes sure everything is running smoothly no matter what. “She goes above and beyond with her job. You tell her you need something done and she always sees it through to the end. She is so helpful to the Salesman and the PM’s,” said one of the Roanoke team members. “She 100% deserves this award. Roanoke would not be where it’s at without her. Even when there is a dilemma, or issue with scheduling she ALWAYS finds a fix. We are lucky as a company to have her.”
When asked to describe herself in 3 words, Amanda chose accountable, reliable and trustworthy. Amanda is responsible for customer service, scheduling projects and crews, handling conflicts that arise, and helping customers choose the right shingle color for their home. This is a big job all year round, but during our busy season, it can become quite challenging to handle everything in a timely manner. Yet Amanda doesn’t let anything fall through the cracks, and customer service never suffers. According to a recent customer, he was struck by how exceptional the entire experience with Cenvar Roofing was, and it started with his first conversation with Amanda. Amanda says that her favorite part of her job is interacting with all of the Roanoke customers and playing a role in them having an excellent experience with the company.
Amanda says that her family is her biggest motivation. She and her husband live in Moneta, VA and have four daughters and a brand new baby boy. When she’s not at work, she enjoys spending time with them, and watching them grow up. Amanda is a valuable part of our Roanoke team, and the entire branch is thankful to have her.
Amanda Saunders is the office manager for the Roanoke branch. She has been with Cenvar Roofing since 2019, and is responsible for customer service, scheduling projects, managing conflicts, and helping customers choose the perfect shingle color for their new roof. Amanda’s favorite part of her job is that she gets to interact with customers every day. Amanda loves working with Cenvar Roofing because of the amazing co-workers and team environment the Roanoke branch provides. Amanda and her husband have four daughters and a son, and when she’s not working she loves to spend time with them.
Richmond, VA
Tobias Payne is currently a project manager at our Midlothian, VA branch. Born and raised in Moneta, VA, Tobias started working for the Roanoke branch of Cenvar Roofing right after he turned 18. His hard work, attention to detail, and dedication to his job quickly earned the respect of his co-workers, and the praise of many customers. “He works incredibly hard to make sure we deliver the absolute best product, while striving to provide the best experience for all involved, both crew and customer,” said one of his co-workers.
Tobias describes himself as “super competitive.” His current professional goal is to become the youngest General Manager in the history of the company. As one of the youngest and most experienced project managers on staff, he’s well on his way. In 2020, Tobias was asked to move from Roanoke to Midlothian, to help grow the branch there. He decided it was a good opportunity to grow and made the move.
“The move forced me to be a little bit bolder and to be confident in the decisions I make,” Tobias said. “For that reason alone, it’s been a very good experience so far.”
Tobias credits most of his growth and advancement in the company to the influence of older, more experienced team members who have helped him along the way. “There is a healthy competition, and lots of knowledge, inside this company,” said Tobias. “The amount of knowledge about roofing my bosses and mentors have is insane. I just try to soak it up and learn from them whenever I can.”
Richmond, VA
Thomas Payne is our April 2020 110% Award recipient. Thomas has had the opportunity to grow with Cenvar Roofing since his first day on the job. His roles and responsibilities have taken him from managing projects for the Roanoke branch, to making sales at the Charlottesville office, and no matter where his job has taken him, Thomas has maintained a steady drive for success that has fueled his growth. He says that no matter what his role with the company is, his primary focus is to connect with customers, and help remove a stressful problem from their lives.
Thomas is motivated by the desire to build something great that helps people by solving their problems. This drive is what pushes him to give his 110% effort every day. Thomas started as a Project Manager at our Roanoke branch, and in that role he spent many hours communicating with customers, making sure their needs were met and their concerns were being addressed.
During his time at the roanoke branch, Thomas’s co-workers and managers were impressed with his effort. Kyle Kayton, the General Manager of the Roanoke branch, and Thomas’s direct manager said that Thomas raised the bar for superior service in Roanoke. “He raises the bar for service. He will go out of his way for any customer, his crew, and his teammates to get things completed,” Kye said. “He applies himself doggedly to learn about roofing, our business, sales, leadership, anything and everything to become a better person. He has surprised me many times over handling new challenges, and I look forward to seeing all that he accomplishes with his life.”
As Thomas grew in his skills, so did Cenvar Roofing, and there was a need for him at the Charlottesville branch. He started there as a Project Manager, and quickly graduated to the sales team. As a new member of the sales team, Thomas dedicated himself to learning as much as he could about roofing sales, and worked hard to be a team player in order to help the company grow as best as he could. Tyler Hall, a fellow Charlottesville sales representative said that he was impressed with Thomas’s drive for success. “He’s super positive, and hungry for success, but he’s also incredibly genuine and extremely approachable,” Tyler said.
Thomas’s hard work and drive for growth is once again leading him to new responsibilities. Thomas is planning to move to the Richmond area in the near future to run the Midlothian branch. He’ll be starting as a joint project manager and sales representative, and while that is a lot for one person to juggle, Thomas says he’s ready for the challenge.
Thomas truly loves his job, and loves the company. When talking about the growth he’s experienced here, it’s immediately evident that he has a passion for what he does and who he works with. “It’s not just a job for me,” Thomas said, “I truly enjoy coming to work every single day, and I really look forward to doing what I get to do for customers and for the company.
“Thomas Payne, instigator, glutton for punishment, big tease, easy target. These are some of the things that come to mind when I think of Thomas. Things we love him for, things he does to make the team bond stronger. But don’t mistake him for not taking his job seriously. Customer’s love him. He raises the bar for service. He will go out of his way for any customer, his crew, and his teammates to get things completed. He applies himself doggedly to learn about roofing, our business, sales, leadership, anything and everything to become a better person. He has surprised me many times over handling new challenges, and I look forward to seeing all that he accomplishes with his life.” – Kyle Kayton
“He’s super positive and hungry for success. He is also genuine and extremely approachable” – Tyler Hall, sales team, CVL
Lynchburg, VA
Zaida Villegas is the 110% Award winner for December 2019. Zaida is the office manager for our Lynchurg branch. She is the logistical mind behind most of the Lynchburg branch operations, and the friendly voice on the phone when you give our office a call.
A large part of Zaida’s job is centered around customer interaction. There are a variety of problems people can have when they call our office, and sometimes customers don’t quite know what they need. Zaida says that she often ends up being the person who can guide them, ask them the right questions, and narrow down exactly how Cenvar Roofing can serve them best. From giving information, to helping pick out shingle colors, to working around customers’ busy schedules, Zaida does it all.
When asked to describe herself in 3 words, Zaida chose funny, cheerful, and sweet, which is very helpful when it comes to dealing with customers, and immediately evident as soon as she picks up the phone. Zaida thinks that the strongest skills she brings to her job are her drive for efficiency, and her ability to stay very organized. One of the consistent compliments that Zaida receives is that she doesn’t slack on the job, and gets the work done well and on time. The biggest proof that she’s good at what she does? There are always customers on the schedule!
According to Holton Walker, the General Manager of the Lynchburg Branch, and Zaida’s direct manager, Zaida is an integral part of keeping the office running smoothly. “If it wasn’t for Zaida keeping things organized around here, I would struggle, the office would struggle,” he said. “She is willing to do what is needed to assist customers and assist the branch. She’s very selfless.”
For Zaida, working at Cenvar Roofing is a family affair. Zaida’s father, Juan, is the field manager for the Lynchburg branch, and her fiancè, Jonathan, is a member of the Gutter division. Zaida says that she really enjoys getting to work at the same company with her dad and fiancè because when she has questions about the company, or roofing, she gets to ask them. It is a very special experience to get to share work with the people she loves. Family is very important to Zaida. She is the oldest of 4 sisters, and comes from a very large, tight knit, extended family. She says that she admires her mom most of all, because of the strength and dedication she has modeled.
Zaida enjoys her job, and her co-workers, and hopes to continue to grow in her role and take on more responsibilities as the office manager. She said that she is grateful for the opportunity to work for a company that values employee growth so highly. Zaida is bi-lingual in English and Spanish, and in her free time, she loves to spend time doing all kinds of arts and crafts. She recently bought a house in Lynchburg with her fiancè, and plans to spend time fixing it up with him. When asked what her favorite type of roof is, she said “I like shingles, but if I had the choice, I would choose a metal roof any day. I love metal roofs!”
Lynchburg, VA
Reggie Kirkland is our March 2020 110% Award recipient. Reggie is one of the top crew members of our gutter division. He is loved by customers and crew alike for his hard work, and quiet yet friendly presence. Reggie has been working in the gutter industry for over 20 years, and at this point, he considers it his passion. Reggie gives his all to each project he works on, and takes pride in doing his best to make each house look as good as it possibly can.
Reggie was born and raised in Madison Heights, and he cites his dad as the person he admires most because of everything he learned from his example. Growing up, Reggie learned the value and importance of hard work, and taking pride in a job well done. That value carries over into each job Reggie does, and is what motivates him to give everything he has to each home that he works on. This value is not lost on his co-workers and managers. According to Kelly Good, the General Manager of the Gutter Division, Reggie is a dependable, and respected member of the team, and a great asset to the company: “He is dependable, very knowledgeable, and is very respected by the entire team and customers alike,” she said. “He has many years of experience, and takes great pride in his work.”
When asked, Reggie said he hopes that his co-workers would describe him as good and honest, because that’s what he strives to be each day. Reggie says that the three words that describe him are nice, helpful, and friendly, all three of which are characteristics that allow him to excel in customer service. Reggie’s biggest motivation is the feeling of satisfaction he gets when he finishes a job well. He says that he loves what he does, and is thankful for the opportunity to be able to help people, while doing what he loves. Reggie also loves that he gets to work outside, because he loves the outdoors. When he’s not at work, he spends most of his time outdoors hunting, fishing, and exploring nature.
Lynchburg, VA
Emily McGowan was the 110% Award winner in May 2020. As one of the sales representatives for the Lynchburg branch, Emily says that the biggest proof that she’s good at her job is the satisfaction of her customers. It is rare for a customer to not love her, and in return, Emily strives to give them the best experience with Cenvar Roofing possible. Customers frequently compliment Emily on her for her helpfulness and professionalism throughout the entire process, and remark that Emily prepared them completely for the roof replacement process..
Emily is proud of her success as a saleswoman in the roofing industry, which is an industry primarily dominated by men. She said that many times, customers are surprised when she arrives at their house because they are expecting a man. She has put a lot of work into her career so far, and her current success is fueling her desire for continued growth. Her goal is to continue to grow as a saleswoman who is known and respected for the hard work and dedication she puts in every day.
According to Emily, the strongest skills she brings to her job are her drive for efficiency, her knack for organization, and her ability to connect with customers during the estimate process. Her managers and her customers would all agree. Holton Walker, the General Manager of the Lynchburg branch and Emily’s direct supervisor said that the branch office would not be the same without Emily. “She is very organized, and a valuable member of the Lynchburg team,” he said. “Emily does a great job out in the field with sales, and is always willing to step in and do whatever it takes to assist the branch and assist our customers.”
When asked to describe herself in 3 words, Emily chose loyal, loving, and artistic. These are three characteristics that show through in her interactions with customers as she connects with them during the estimate process. Her artistic side comes through particularly during the color selection process. Before joining the Cenvar Roofing team, Emily went to art school, and had success as a designer. This background allows Emily to help customers select colors that will compliment their homes, and truly tie everything together to achieve a beautiful exterior.
Emily’s motivation to keep pushing herself toward her goals stems from her family. “My mom has always worked extremely hard and continuously went after her goals, and did whatever she needed to do to accomplish them,” she said. “No matter what her situation was, she made them happen, and was a fantastic mom at the same time.” Her father’s example of hard work and success is also a strong motivator: “He has always been successful in everything he does,” she said. “He’s very encouraging and supportive, and has taught his kids to work hard, be successful, and go after their dreams no matter what.” The support and motivation Emily gets from her family continues in her role at Cenvar Roofing. Her brother Thomas is the General Manager of the Charlottesville branch, and her father Tom, works alongside her in the Lynchburg sales department.
Outside of work, Emily’s passion is art. She loves to paint, and spends a lot of time doing watercolor paintings and building furniture. She finds both of these to be a great creative outlet for her artistic mind. She also enjoys spending time with her family, hiking, and spending time with her puppy in her free time.
Harrisonburg, VA
Ben Phenicie joined the Cenvar Roofing team in 2017 as a crew member. His main job was to pick up trash and debris and keep job sites clean and tidy. Soon after, the team noticed Ben’s hard work ethic and professionalism and offered him a sales representative position.
During his time on the sales team, Ben worked hard and pushed himself to learn as much as possible. After a year, he transitioned into the project manager position. When asked about his quick growth trajectory within the company, Ben credited it to his desire to continue learning: “I needed to do my job well, which was a given,” Ben said, “But I also looked for opportunities to learn new things and take on more responsibilities.”
In January 2021, Ben was promoted again, this time to General Manager of the new Harrisonburg branch. It is now Ben’s responsibility to establish and grow this new branch into a profitable location for Cenvar Roofing.
“I’ve had the opportunity to learn a lot more about business than I thought I would,” said Ben. “Thanks to my experience in various roles I have the roofing experience and the management experience that will help me succeed in this new General Manager position.”
Ben’s two primary goals are to successfully build the Harrisonburg branch, and to be a good husband, father, and role model to his wife, Katie, and their two children. Together, those goals motivate him to continue to work hard, do his job well, and grow professionally.
Ben describes himself as a friendly, caring, and calm person, who goes above and beyond to meet the needs of his customers and his co-workers. “Ben is the go to man for questions for new PMs,” said one of his co-workers. “A guy that consistently does everything above and beyond expectations of his role.”
One of Ben’s favorite parts about his job is the opportunity to meet so many interesting people and see their unique homes. In his free time, Ben loves to hike, play board games and spend time outside with his wife and kids.
Charlottesville, VA
Our July 2020 110% Award Winner, Tyler Hall, is a member of the sales team at our Charlottesville branch. Tyler is a husband, a dad to two young kids, and an avid history buff with a passion to learn and grow. When asked why he thought he was nominated, Tyler said: “I don’t really have any idea! I do my best to follow the example of the mission and values of our company, and whether I receive this award or not doesn’t change who I am or what I do.”
Tyler is passionate about building genuine relationships with people, and customers are no exception. Tyler’s favorite part about his job is that he gets to interact with customers on a daily basis, and build connections with them.
“My day is more focused on creating relationships and genuinely caring for the people I meet with than it is on the number of sales, and I love that” Tyler said.
Whether it’s about sports, kids, music, or a mutual love of history, Tyler deeply values the connections and relationships he gets to form with customers as he helps meet their roofing needs. Tyler can’t help but see how his personal emphasis on human connection has led to countless conversations and friendships with customers he has had the privilege of serving.
Tyler describes himself as engaged and energetic, yet laid-back, and customers and co-workers agree. When customers describe Tyler, they remark that they feel comfortable with him. He is very approachable, reliable, and transparent, which customers value highly – many times highly enough to call after their roof is finished just to say thank you!
According to the Charlottesville General Manager Thomas McGowan, who is directly over Tyler, he is a consistent, dependable, and friendly addition to the Charlottesville team. “You only have to tell him how to do something once and he will do it that exact same way until instructed otherwise,” Thomas said. “He’s very friendly and personable with his coworkers and customers. He’s very respectful of other people’s time and schedules. He loves being a part of this team.”
Tyler has 2 main motivators: his family, and his growth trajectory. Nearly everything he does is fueled by one of these. As a husband, and father of two young kids, a large factor in Tyler’s decision to work for Cenvar Roofing was the flexibility and lifestyle the job allows him to take advantage of, while still being pushed to grow personally and professionally.
Tyler’s professional goals include learning more about the roofing industry as a whole, increasing his conversion rate of sales to 65%, and eventually obtaining a higher level degree of education. But in the short term, Tyler’s main goal is to continue to invest in the people around him, whether long-time co-workers, new sales members, or members of the community. He loves teaching the people around him, and helping them grow into strong team members and leaders. Tyler hopes to continue that trajectory at the Charlottesville branch for many years to come.
Roanoke, VA
Tyler Kendrick is a project manager for the Roanoke branch. He joined Cenvar Roofing in October and quickly became a high performing, dependable member of the Roanoke team. While this is his first time working for a roofing company, Tyler brings a strong appetite for growth to his position that has helped him learn the techniques and terminology quickly.
Tyler’s main goal is to succeed in whatever he does. He views every day as an opportunity to work harder and be better than the day before as he serves others. This is one of the reasons Tyler enjoys his job so much. Each day he interacts with new customers, and gets to help them by solving their roofing problems. “I’m usually able to answer their questions, but I’m not afraid to ask someone for help to find answers if I need to,” said Tyler.
When asked what word describes him best, Tyler said dependable. His co-workers could not agree more. Christian Kiefer, a project manager and sales representative at the Roanoke branch says that Tyler always goes the extra mile for the team and for customers:
“Tyler is an amazing asset to have around. He really amps up morale amongst the guys. He is someone who is always going the extra mile to make you laugh, but is extremely dependable when it comes to tackling issues and problem solving,” said Christian. “[He] is the type of personnel we need to keep the company running fluently on the front lines. Within his first 2 months here we realized we can throw him more responsibility and issues and he just executes them flawlessly.”
Tyler strongly exemplifies the 6 core values of the company (grit, efficiency, integrity, servanthood, positivity & growth), according to Jeremie Shelor, the General Manager of the Roanoke branch. “He’s truly dependable, upbeat and positive, and there’s nothing he is unwilling to take on” said Jeremie. “[Tyler is] friendly and respectable with co-workers and customers, but firm when needed. I can’t imagine this branch without him!”
Tyler’s family is his biggest motivation. “They motivate me to do better in everything, because I want to be able to provide more for them,” he said. Tyler and his wife, Victoria, have a daughter named Reagan, and another baby on the way. In his free time, he enjoys spending as much time as possible with his family, as well as hunting, and riding horses.
| Added: |
| Deleted: The 110% award is given to the Cenvar Roofing employee who best exemplifies our core values and commitment to excellence each month. From staying late to finish a job well, to going above and beyond to meet a customer’s needs, each award recipient has consistently given 110% effort to their job and customers. |
Charlottesville, VA
Charlottesville, VA
Joe Carson is the winner of the December 2021 110% Award! Joe is a Project Coordinator at our Charlottesville branch, and has been with the company for 6 months. He has consistently demonstrated grit, integrity, efficiency and growth through his jobs and assignments. We are proud to have Joe on our Cenvar Roofing team!
Highlighted Nomination
“[Joe] has been nothing but great since he’s started here. Very coachable. Has the “learn as you go” mentality that is needed for his position. He is incredibly organized. His van is always clean and well stocked. He shows up on time. Customers often give special mentions in their reviews about him specifically. He also is a great person to have in the Company Culture Committee. Just a great example to all of us!”
Roanoke, VA
Austin Clements is the winner of the Cenvar Roofing Employee of the Month: 110% Award! Austin is on the Repair Team at our Roanoke branch. He has been with our company for many years, and consistently demonstrates grit, self-discipline, and servanthood. We are proud to have Austin as part of our Cenvar Roofing family.
HIGHLIGHTED NOMINATION:
“Austin has worked here dating back to the old Lynchburg Roofing days, starting along with his friend Joey. They had no experience but they brought a desire to learn roofing and a strong work ethic. Austin showed his grit as he stuck it out on the crew, through the summer heat and the winter freezes and graduated from laborer to a roof mechanic. As the branch grew, he got the opportunity to work with Brian Laverty in the repair and gutter department where his knowledge and skills have continued his growth. He has also grown as a man, becoming both a husband and a father since he started with us. He demonstrates his self discipline by coming in faithfully and on-time every day readying himself for the day’s jobs so he can support his family. It seems like just yesterday when he started and I’m so proud of what he has made of himself, he deserves employee of the month.”
Justin Heavner,
Justin Heavner is the Corporate Project Coordinator for the company. A normal day for Justin includes working with company KPIs, analyzing and compiling data, and working on accounting tasks. Justin’s favorite thing about working for Cenvar Roofing is that the company is truly committed to serving its customers and community every day. Justin is passionate about solving business problems efficiently, and in his free time, he enjoys watching and playing sports, enjoying the outdoors, and spending time with his family.
Justin’s co-workers nominated him for several reasons, including his grit, efficiency, and servant leadership. Here are some of the things they had to say:
“… I nominate Justin because of the servanthood that he exhibits in working outside of the normal 8-5 timeframe to help other employees understand processes. His position requires grit and efficiency and I see those displayed in his work ethic.”
“…I feel like Justin lives out our team purpose statement everyday when helping employees focus on their constant growth through performing their jobs well. Through audits, financials, or research – he’s there to help the team.”
“…He helps me with anything I ask, at any time. He really cares about his work and seeing Cenvar succeed. He makes work fun too.”
We are so glad that Justin is part of our Cenvar Roofing family!
Roanoke, VA
Cameron is a member of the repairs team. He was born and raised in Roanoke, VA, and has worked in the roofing industry since 2016. He loves working for Cenvar Roofing because his experience with his co-workers, management and workload has been phenomenal since the beginning. Cameron spends most of his time on roofs, inspecting chimneys and fixing flashing, but in his downtime he enjoys working on cars and playing video games. Cameron is passionate about his family, and especially loves spending time with his baby daughter, Lola Mae.
Charlottesville, VA
Jordan Rogers is a project coordinators for our Charlottesville branch. Jordan loves the friendly, down-to-earth work environment at Cenvar Roofing, and is excited to serve his local community with excellent roofing services. Jordan is passionate about hard work and creativity, and in his down time, he enjoys customizing sneakers, playing music, and spending time with his family. Congratulations Jordan!
Aimee Camm,
Aimee Camm is the Director of Special Projects for our Operations team. She wears many hats, but her primary responsibilities are managing company documents and assets, customer relations, and executive support. When asked to describe herself in 3 words, Aimee chose positive, energetic, and organized, and her co-workers definitely agree: “Aimee works harder, longer and is more efficient than almost anyone else in this company. She never says no, and she never drops the ball,” said Chris Good, Founder and CEO of Cenvar Roofing. “…she does SO MUCH to help make our company great. I am extremely proud to have her on our team.”
Aimee’s favorite part of her job is her ability to help her co-workers when they have questions or need information: “I LOVE helping the Cenvar team when they have questions…or anything else that they might need!,” said Aimee. “It really makes me so happy to connect with my coworkers and get to know each of them a little bit more with each conversation.”
Aimee is motivated by a desire to get her job done, no matter what it takes. She credits her ability to juggle lots of different tasks at the same time, and the ability to pivot at a moment’s notice as some of the best skills she brings to her job.
Aimee is married, and mom to two sons, Zach and Ethan. She is passionate about doing her work well, no matter what it takes, and she is known for 3 things: Her love of Disney, her love of cats and her love of coffee!
Lynchburg, VA
Holton Walker is the General Manager of our Lynchburg, VA branch. He is a Lynchburg native who is entering his 3rd year with Cenvar Roofing, and he loves getting to bring his leadership skills to a company that values employees, gives them a voice, and helps them grow.
Holton’s favorite part of his job is serving his community. He finds it incredibly rewarding to see the transformation of customers’ roofs happen every day. He also enjoys serving his employees and helping them grow in their roles: “Being able to watch people grow personally and professionally is awesome!” he says
When asked to describe himself in 3 words, Holton chose “compassionate”, “leader” and “gritty.” All three words align with his personal and professional goal – to continually grow as a servant leader, both at work and in the local community. He is frequently complimented on his ability to be there for his employees no matter what, and hopes to continue developing in these areas in the future.
Holton is motivated by his family. His wife, Alex, is a dedicated psychiatric nurse, and together they have an 18 month old daughter named Jaxtheimer. He is passionate about being a good husband and father, and spending time with them. In his free time, Holton enjoys hunting, fishing and being outdoors.
Lynchburg, VA
April 2021 110% Award Winner Chip Ferguson is a Project Manager at the Lynchburg branch. Chip was born and raised in Lynchburg, and has been working with Cenvar Roofing for a year. He recently graduated from Liberty University with a Bachelor’s Degree in Business Administration: Project Management. Chip is a driving force in the growth of the Lynchburg branch, and consistently goes above and beyond to serve his customers well.
Chips favorite part of the job is the growth he can pursue as he tries new roles within the company, like sales and repairs, as well as the opportunity to hone his management skills. This experience is invaluable to Chip, whose goal is to become the General Manager of his own branch one day. Chip views himself as a solution to the communication barriers that sometimes exist between customers and crews. He works diligently to answer customer questions and provide the solutions they need no matter what time of day.
Chip credits his dedication and desire for growth to his parents. He says their example of hard work in their professions and education instilled a strong work ethic that propels him to do the very best he can every day. “They equipped me well to continue in the direction I need to go,” said Chip.
When he isn’t working, Chip enjoys riding dirt bikes, 4 wheelers and motorcycles. He also enjoys going to the gym and spending time with family and friends.
Lynchburg, VA
Jonathan Brown is the Creative Manager of our Marketing Department. He was born in France, grew up in northern Africa, and moved to the U.S. to attend college in 2016. He joined the Cenvar team after he graduated in 2020, and since then, has driven thousands of miles capturing high quality photos and video footage of our work, and interviewing satisfied customers about their Cenvar experience. Jonathan’s primary responsibility is to create a cohesive and professional visual brand image that represents our company well, and he takes that job seriously.
One of Jonathan’s favorite parts about his job is the team he gets to work with. His wife Hannah is the Marketing Department’s Content Manager, and they often collaborate on marketing campaigns and projects during the day.
“Hannah and Stephen (my manager) are two people that I look up to and try to learn from every day,” said Jonathan. “Hannah is a go-getter, and very dedicated…she inspires me to always push to do better,” he said. “I admire Stephen’s leadership, and humility, and aspire to grow in those areas too.”
Jonathan is passionate about intentionality, and building relationships with the people around him. This is one reason he enjoys the customer interaction part of his job so much. “I really enjoy talking with customers after the work on their roof is finished and hearing about their experience firsthand,” says Jonathan. “Hearing about their experience makes me proud of the work that our company is doing, and proud of the way that we are able to serve our community with excellence.”
Creativity and adaptability are two strengths Jonathan brings to the job that help him succeed. He enjoys coming up with new and fun ways to make the roofing industry interesting and engaging to customers, and is quick to adapt to changes in schedule and direction.
“I roll with the punches well, which is necessary in this industry,” says Jonathan. “Whether it’s a change in my schedule, or a new direction, I work hard to be adaptable and to respond quickly.”
Jonthan is also very creative outside of work. He enjoys working with his hands, and spends hours woodworking and building practical things, like shelves and bed frames. He also loves to travel to new places with Hannah, cook new meals, read, go on walks and spend time with friends and neighbors.
Roanoke, VA
Titus Payne has grown with Cenvar Roofing’s Roanoke Branch almost since the very beginning. At 16, Titus started out working with one of the roof replacement crews, tearing off old roofs and laying new shingles. The crewmembers all loved him, and his diligence and efficiency eventually led him to graduate into the role of Project Manager.
During his time as project manager, Titus served his customers diligently. He always took time to listen to concerns, answer questions, and go above and beyond to meet the needs of each individual customer and home. Customers frequently commented on his attentiveness to their needs, and overall professionalism.
After some time as a project manager Titus again graduated, this time into sales. He started flourishing as a Sales Representative almost immediately. According to Jared Fogus, another sales representative and long-time co-worker, Titus’s commitment to excellence is impressive. “Titus has been working with me at this branch longer than pretty much anyone else,” said Jared. “I’ve seen him put in the hard work because he has a drive to succeed at whatever he does. He’s an all-around stellar guy, and tackles everything he does at 100% effort.”
Titus says that the biggest strengths that he brings to his current role is his desire for continuous growth and improvement, and the hands-on experience he has had with roof replacement. Titus strives to emulate strong character qualities he sees in his co-workers and managers because he sees strong character as a necessary part of growth and success. When talking with customers, Titus says that his personal experience with roof replacement gives him a level of confidence because he knows exactly what the crews do to fix roofing issues, and he’s seen it done successfully by Cenvar Roofing for years.
When asked, Titus describes himself as a reliable, professional, and ethical employee who gives his all each day – and his co-workers agree. According to Kyle Kayton, the Roanoke Branch General Manager and Titus’s direct supervisor, Titus has consistently demonstrated stellar character, and commitment to the company.
“I’ve known Titus since 2010. He’s always exhibited character beyond reproach. Honest, hard-working, dependable, determined, tireless, the kind of guy you hope your daughter marries when she grows up…In fact because of his reputation Titus has played a large part in acquiring the great staff we have now. Both his brothers, and some of his friends have all come to join our team.It’s awesome to see the efforts he puts in get rewarded, and I look forward to many years of continued growth and accomplishment together with him.”
As a dedicated family man, Titus says that his biggest motivation to continually pursue growth and excellence is the desire to better himself, and provide a better future for his wife and family. This drives him to continue to work hard and improve as a salesman, to increase his knowledge about the roofing industry, and increase his sales conversion rate as he continues to grow with the company.
Roanoke, VA
Jared Fogus is a sales representative for our Roanoke branch. Jared was born and raised in central Virginia, and after a career in sales and management for various construction and building supply companies, he joined the Cenvar Roofing team in 2016. Jared’s favorite parts of his job are the variety that he experiences, and the fact that he gets to help people every day. “Each day is a different house, and a different customer and I love that,” said Jared. “I love that I get to work outside and work with people every single day.”
When asked to describe himself in three words or phrases, Jared chose “personable”, “full of integrity”, and “professional”, and many of his satisfied customers agree. One of Jared’s most frequent compliments is that he represents the company in such a professional manner. According to one satisfied customer, Jared is knowledgeable and honest: “Jared, the salesman, was very straightforward and knowledgeable. He answered all my questions thoroughly – including some technical ones gleaned from having done my homework – to my satisfaction… He also returned my calls quickly when I had some questions about the proposal.”
Other customers have stated that the reason they chose Cenvar Roofing was because Jared’s integrity and professionalism made such a strong impression: “ I decided to go with Cenvar mostly because of the professionalism they displayed, along with the thorough explanation of the details in the contract.”
Jared’s co-workers would agree with these words as well, and would probably add the word “hard-working” to the list. According to Titus Payne, the other sales representative at the Roanoke Branch, Jared is working hard no matter what: “He is awesome and always willing to help people out,” said Titus. “I think that’s why he is so successful. He’s just a really hard worker and he is always at the top of his game.” Other words co-workers use to describe him include “outstanding” “superhero” and “excellent.”
Jared’s goals, both personal and professional, can be summed up in the word growth. Jared says that he strives to work toward being the best that he can be and learning as many new skills as possible each day, whether at work, or at home. One of Jared’s proud moments professionally was when the Roanoke branch of Cenvar Roofing caught up to, and eventually exceeded, the Lynchburg branch, which is the flagship branch of the company. “When I started with the company, it was my goal to help the Roanoke office surpass the Lynchburg office in sales, reviews, and other metrics” said Jared. “To me, it really shows that another branch can work to be as good as or better than the original, flagship branch.”
Faith and family are Jared’s passions, and biggest motivators. He cites his father as the biggest influencer in his life, and says that without his dad’s impact, he wouldn’t have the character or the work ethic that he does. Jared says that his motivation each day is to be a light in the world, provide for his family well, and be the best he can be for both his family and his company, because they are relying on him. When Jared isn’t working, he can usually be found doing something outdoors, or spending time with his wife Jennifer, and their one-year-old little boy named Ander.
Roanoke, VA
Christian Kiefer, the General Manager of our Roanoke branch, is the February 2020 110% Award recipient. Christian describes his current role at Cenvar Roofing as “a little bit of everything that needs to be done”, and for a good reason – he currently assists with sales, project management, and repairs as the needs arise.
Christian joined Cenvar Roofing when he was 18. He first started as a crew member whose primary job was to pick up trash on job sites. He says that he worked hard, and gave 100% of his effort to his job, because he never wanted to be seen as a slacker, or as someone who wasn’t dedicated to his job. “I saw everyone around me drenched in sweat working so hard, and I didn’t want to be the weakest link,” said Christian. “I didn’t want to be that guy that everyone looks at and thinks “why is that guy here?”
Since his time on the crew, Christian has worked his way up in the company from a project manager to a sales representative, and has worked in pretty much every area of the Roanoke branch. Christian says that his ultimate goal is to work hard enough to become a General Manager for one of the Cenvar Roofing branches. “I still have alot to learn,” he said, “but I have a great teacher and a strong work ethic, and I want to work to achieve that goal.”
One of the main reasons Christian hopes to become a general manager is because he wants to be in a primary leadership position that allows him to help other people grow professionally, much like his own general manager, Kyle Kayton, has helped him. “ Kyle is the best boss I have ever worked for, and has taught me by example how to work hard, be humble, and be professional,” Christian said. “I want to follow in Kyle’s footsteps one day, into leadership and management, because I want to invest in others the same way he invested in me.”
According to Kyle, Christian is invaluable to the company. “Christian Kiefer is an invaluable resource at Cenvar Roanoke,” said Kyle. “He’s proficient in all aspects of roofing. His peers often turn to him for advice on solving problematic roof areas. A large part of our success is due to the training he provides to our new hires.”
When asked to describe himself in 3 words or phrases, he chose servant, dependable, and fun. Christian says he takes pride in being a rock for the branch, whether volunteering to work a Saturday, staying late on a Friday night to get the job done, or dedicating extra effort to a particular job or homeowner to ensure that the experience is great. He also says that he tries to have fun on the job – both with co-workers and with customers – but he knows where the balance is between fun and professionalism, and feels that he toes the line well. “If you need me to come in and get the job done professionally and quickly, I’m your man,” said Christian, “But if I can have fun while I’m doing it, I’m going to.”
Christian is dedicated to customer service, and that shows through the way customers love him. According to Kyle, he goes the extra mile every day to put customers minds at ease, and make sure their roof is done well – no matter what it takes. “Many times he has put customer’s minds at ease as he answers their concerns with his expertise,” Kyle said. “He has shown many times over to go the extra mile for a customer, whether it’s fixing little things they want adjusted or doing little extras like hauling away trash, changing light bulbs, or clearing limbs and debris from garden beds.”
Christian believes in working hard and resting hard. While there’s a good chance you’ll interact with Christian at some point during your Roanoke roof replacement, when he’s not on the job, he can usually be found resting, relaxing, and enjoying food. As a self-proclaimed foodie, Christian says he likes to eat well and spend time relaxing with his wife during his free time.
Roanoke, VA
Brian Laverty, our Roanoke repair manager, is the 110% Award winner for January 2020. When asked, Brian said that he probably received the award because of his excellence in customer service, and his dedication to going above and beyond what is asked of him every time. Brian is known for putting in long days, late nights, and always having time to squeeze in an extra stop to check on a roof.
Brian has a wealth of experience in the roofing industry, and as a result, he knows a substantial amount about most subjects related to roofs. Brian strongly believes that there is no better training than hands-on experience, and as a result, he makes himself available to teach and show newer crew members everything that goes into the craft, so that they can achieve the same stellar results. Brian says that he is inspired by Cenvar Roofing founders Chris and Dave, as well as his General Manager, Kyle, because they are great leaders and great mentors. “Their phones are always on and their doors are always open, even though they’re busy, and high up on the ladder,” he said. Brian values the great leadership he works under, and strives to emulate in his own role.
One of the most frequent compliments Brian receives from customers is that he makes their roof look like it’s brand new. “Repairs are finicky, because you have to make it look like there was never a repair,” said Brian. “I look at it like an art form, and try to do my best to match everything as good as new.” Customers appreciate Brian’s attention to detail, and it leaves him with a sense of satisfaction and achievement. “Every job I go out on, every roof I repair, every leak that I fix, I’m proud of that work,” Brian says.
Brian started working with his dad when he was 10 years old, and through his father’s example, he learned a strong work ethic and appreciation for good work. Still to this day, Brian’s chief motivation is the sense of satisfaction he feels after he works hard and gets someone’s roof back into good shape. When asked, Brian said the 3 words that describe him best are reliable, trustworthy, and efficient, and his co-workers and customers feel the same way.
“Customer’s love him, his teammates love him, and the leadership team loves him too. His calm, pleasant demeanor and humor make working with him a joy,” said Kyle Kayton, the General Manager of the Roanoke branch. “ Whether it’s a pesky leak, squeezing in an additional appointment, making a pitstop by a job to check on something, or whatever I ask of him, he will find a way to help. And not only is he a help, he will take ownership of the situation and see it through to resolution.” Brian goes above and beyond to ensure that his customers are taken care of, and that their roofs look as good as new, no matter what.
In addition to fixing roofs, Brian is also passionate about music. He enjoys learning the ins and outs of audio engineering and music production, including recording, mixing and mastering. When he’s not at work, Brian can usually be found listening to music, or playing the guitar, bass or drums.
Roanoke, VA
Amanda Saunders is the office manager for our Roanoke office, and the organizational brain behind most of the logistics necessary to keep the branch and team running smoothly. Her co-workers describe her as dedicated, organized, helpful, and fun, as she balances numerous tasks and makes sure everything is running smoothly no matter what. “She goes above and beyond with her job. You tell her you need something done and she always sees it through to the end. She is so helpful to the Salesman and the PM’s,” said one of the Roanoke team members. “She 100% deserves this award. Roanoke would not be where it’s at without her. Even when there is a dilemma, or issue with scheduling she ALWAYS finds a fix. We are lucky as a company to have her.”
When asked to describe herself in 3 words, Amanda chose accountable, reliable and trustworthy. Amanda is responsible for customer service, scheduling projects and crews, handling conflicts that arise, and helping customers choose the right shingle color for their home. This is a big job all year round, but during our busy season, it can become quite challenging to handle everything in a timely manner. Yet Amanda doesn’t let anything fall through the cracks, and customer service never suffers. According to a recent customer, he was struck by how exceptional the entire experience with Cenvar Roofing was, and it started with his first conversation with Amanda. Amanda says that her favorite part of her job is interacting with all of the Roanoke customers and playing a role in them having an excellent experience with the company.
Amanda says that her family is her biggest motivation. She and her husband live in Moneta, VA and have four daughters and a brand new baby boy. When she’s not at work, she enjoys spending time with them, and watching them grow up. Amanda is a valuable part of our Roanoke team, and the entire branch is thankful to have her.
Amanda Saunders is the office manager for the Roanoke branch. She has been with Cenvar Roofing since 2019, and is responsible for customer service, scheduling projects, managing conflicts, and helping customers choose the perfect shingle color for their new roof. Amanda’s favorite part of her job is that she gets to interact with customers every day. Amanda loves working with Cenvar Roofing because of the amazing co-workers and team environment the Roanoke branch provides. Amanda and her husband have four daughters and a son, and when she’s not working she loves to spend time with them.
Richmond, VA
Tobias Payne is currently a project manager at our Midlothian, VA branch. Born and raised in Moneta, VA, Tobias started working for the Roanoke branch of Cenvar Roofing right after he turned 18. His hard work, attention to detail, and dedication to his job quickly earned the respect of his co-workers, and the praise of many customers. “He works incredibly hard to make sure we deliver the absolute best product, while striving to provide the best experience for all involved, both crew and customer,” said one of his co-workers.
Tobias describes himself as “super competitive.” His current professional goal is to become the youngest General Manager in the history of the company. As one of the youngest and most experienced project managers on staff, he’s well on his way. In 2020, Tobias was asked to move from Roanoke to Midlothian, to help grow the branch there. He decided it was a good opportunity to grow and made the move.
“The move forced me to be a little bit bolder and to be confident in the decisions I make,” Tobias said. “For that reason alone, it’s been a very good experience so far.”
Tobias credits most of his growth and advancement in the company to the influence of older, more experienced team members who have helped him along the way. “There is a healthy competition, and lots of knowledge, inside this company,” said Tobias. “The amount of knowledge about roofing my bosses and mentors have is insane. I just try to soak it up and learn from them whenever I can.”
Richmond, VA
Thomas Payne is our April 2020 110% Award recipient. Thomas has had the opportunity to grow with Cenvar Roofing since his first day on the job. His roles and responsibilities have taken him from managing projects for the Roanoke branch, to making sales at the Charlottesville office, and no matter where his job has taken him, Thomas has maintained a steady drive for success that has fueled his growth. He says that no matter what his role with the company is, his primary focus is to connect with customers, and help remove a stressful problem from their lives.
Thomas is motivated by the desire to build something great that helps people by solving their problems. This drive is what pushes him to give his 110% effort every day. Thomas started as a Project Manager at our Roanoke branch, and in that role he spent many hours communicating with customers, making sure their needs were met and their concerns were being addressed.
During his time at the roanoke branch, Thomas’s co-workers and managers were impressed with his effort. Kyle Kayton, the General Manager of the Roanoke branch, and Thomas’s direct manager said that Thomas raised the bar for superior service in Roanoke. “He raises the bar for service. He will go out of his way for any customer, his crew, and his teammates to get things completed,” Kye said. “He applies himself doggedly to learn about roofing, our business, sales, leadership, anything and everything to become a better person. He has surprised me many times over handling new challenges, and I look forward to seeing all that he accomplishes with his life.”
As Thomas grew in his skills, so did Cenvar Roofing, and there was a need for him at the Charlottesville branch. He started there as a Project Manager, and quickly graduated to the sales team. As a new member of the sales team, Thomas dedicated himself to learning as much as he could about roofing sales, and worked hard to be a team player in order to help the company grow as best as he could. Tyler Hall, a fellow Charlottesville sales representative said that he was impressed with Thomas’s drive for success. “He’s super positive, and hungry for success, but he’s also incredibly genuine and extremely approachable,” Tyler said.
Thomas’s hard work and drive for growth is once again leading him to new responsibilities. Thomas is planning to move to the Richmond area in the near future to run the Midlothian branch. He’ll be starting as a joint project manager and sales representative, and while that is a lot for one person to juggle, Thomas says he’s ready for the challenge.
Thomas truly loves his job, and loves the company. When talking about the growth he’s experienced here, it’s immediately evident that he has a passion for what he does and who he works with. “It’s not just a job for me,” Thomas said, “I truly enjoy coming to work every single day, and I really look forward to doing what I get to do for customers and for the company.
“Thomas Payne, instigator, glutton for punishment, big tease, easy target. These are some of the things that come to mind when I think of Thomas. Things we love him for, things he does to make the team bond stronger. But don’t mistake him for not taking his job seriously. Customer’s love him. He raises the bar for service. He will go out of his way for any customer, his crew, and his teammates to get things completed. He applies himself doggedly to learn about roofing, our business, sales, leadership, anything and everything to become a better person. He has surprised me many times over handling new challenges, and I look forward to seeing all that he accomplishes with his life.” – Kyle Kayton
“He’s super positive and hungry for success. He is also genuine and extremely approachable” – Tyler Hall, sales team, CVL
Lynchburg, VA
Zaida Villegas is the 110% Award winner for December 2019. Zaida is the office manager for our Lynchurg branch. She is the logistical mind behind most of the Lynchburg branch operations, and the friendly voice on the phone when you give our office a call.
A large part of Zaida’s job is centered around customer interaction. There are a variety of problems people can have when they call our office, and sometimes customers don’t quite know what they need. Zaida says that she often ends up being the person who can guide them, ask them the right questions, and narrow down exactly how Cenvar Roofing can serve them best. From giving information, to helping pick out shingle colors, to working around customers’ busy schedules, Zaida does it all.
When asked to describe herself in 3 words, Zaida chose funny, cheerful, and sweet, which is very helpful when it comes to dealing with customers, and immediately evident as soon as she picks up the phone. Zaida thinks that the strongest skills she brings to her job are her drive for efficiency, and her ability to stay very organized. One of the consistent compliments that Zaida receives is that she doesn’t slack on the job, and gets the work done well and on time. The biggest proof that she’s good at what she does? There are always customers on the schedule!
According to Holton Walker, the General Manager of the Lynchburg Branch, and Zaida’s direct manager, Zaida is an integral part of keeping the office running smoothly. “If it wasn’t for Zaida keeping things organized around here, I would struggle, the office would struggle,” he said. “She is willing to do what is needed to assist customers and assist the branch. She’s very selfless.”
For Zaida, working at Cenvar Roofing is a family affair. Zaida’s father, Juan, is the field manager for the Lynchburg branch, and her fiancè, Jonathan, is a member of the Gutter division. Zaida says that she really enjoys getting to work at the same company with her dad and fiancè because when she has questions about the company, or roofing, she gets to ask them. It is a very special experience to get to share work with the people she loves. Family is very important to Zaida. She is the oldest of 4 sisters, and comes from a very large, tight knit, extended family. She says that she admires her mom most of all, because of the strength and dedication she has modeled.
Zaida enjoys her job, and her co-workers, and hopes to continue to grow in her role and take on more responsibilities as the office manager. She said that she is grateful for the opportunity to work for a company that values employee growth so highly. Zaida is bi-lingual in English and Spanish, and in her free time, she loves to spend time doing all kinds of arts and crafts. She recently bought a house in Lynchburg with her fiancè, and plans to spend time fixing it up with him. When asked what her favorite type of roof is, she said “I like shingles, but if I had the choice, I would choose a metal roof any day. I love metal roofs!”
Lynchburg, VA
Reggie Kirkland is our March 2020 110% Award recipient. Reggie is one of the top crew members of our gutter division. He is loved by customers and crew alike for his hard work, and quiet yet friendly presence. Reggie has been working in the gutter industry for over 20 years, and at this point, he considers it his passion. Reggie gives his all to each project he works on, and takes pride in doing his best to make each house look as good as it possibly can.
Reggie was born and raised in Madison Heights, and he cites his dad as the person he admires most because of everything he learned from his example. Growing up, Reggie learned the value and importance of hard work, and taking pride in a job well done. That value carries over into each job Reggie does, and is what motivates him to give everything he has to each home that he works on. This value is not lost on his co-workers and managers. According to Kelly Good, the General Manager of the Gutter Division, Reggie is a dependable, and respected member of the team, and a great asset to the company: “He is dependable, very knowledgeable, and is very respected by the entire team and customers alike,” she said. “He has many years of experience, and takes great pride in his work.”
When asked, Reggie said he hopes that his co-workers would describe him as good and honest, because that’s what he strives to be each day. Reggie says that the three words that describe him are nice, helpful, and friendly, all three of which are characteristics that allow him to excel in customer service. Reggie’s biggest motivation is the feeling of satisfaction he gets when he finishes a job well. He says that he loves what he does, and is thankful for the opportunity to be able to help people, while doing what he loves. Reggie also loves that he gets to work outside, because he loves the outdoors. When he’s not at work, he spends most of his time outdoors hunting, fishing, and exploring nature.
Lynchburg, VA
Emily McGowan was the 110% Award winner in May 2020. As one of the sales representatives for the Lynchburg branch, Emily says that the biggest proof that she’s good at her job is the satisfaction of her customers. It is rare for a customer to not love her, and in return, Emily strives to give them the best experience with Cenvar Roofing possible. Customers frequently compliment Emily on her for her helpfulness and professionalism throughout the entire process, and remark that Emily prepared them completely for the roof replacement process..
Emily is proud of her success as a saleswoman in the roofing industry, which is an industry primarily dominated by men. She said that many times, customers are surprised when she arrives at their house because they are expecting a man. She has put a lot of work into her career so far, and her current success is fueling her desire for continued growth. Her goal is to continue to grow as a saleswoman who is known and respected for the hard work and dedication she puts in every day.
According to Emily, the strongest skills she brings to her job are her drive for efficiency, her knack for organization, and her ability to connect with customers during the estimate process. Her managers and her customers would all agree. Holton Walker, the General Manager of the Lynchburg branch and Emily’s direct supervisor said that the branch office would not be the same without Emily. “She is very organized, and a valuable member of the Lynchburg team,” he said. “Emily does a great job out in the field with sales, and is always willing to step in and do whatever it takes to assist the branch and assist our customers.”
When asked to describe herself in 3 words, Emily chose loyal, loving, and artistic. These are three characteristics that show through in her interactions with customers as she connects with them during the estimate process. Her artistic side comes through particularly during the color selection process. Before joining the Cenvar Roofing team, Emily went to art school, and had success as a designer. This background allows Emily to help customers select colors that will compliment their homes, and truly tie everything together to achieve a beautiful exterior.
Emily’s motivation to keep pushing herself toward her goals stems from her family. “My mom has always worked extremely hard and continuously went after her goals, and did whatever she needed to do to accomplish them,” she said. “No matter what her situation was, she made them happen, and was a fantastic mom at the same time.” Her father’s example of hard work and success is also a strong motivator: “He has always been successful in everything he does,” she said. “He’s very encouraging and supportive, and has taught his kids to work hard, be successful, and go after their dreams no matter what.” The support and motivation Emily gets from her family continues in her role at Cenvar Roofing. Her brother Thomas is the General Manager of the Charlottesville branch, and her father Tom, works alongside her in the Lynchburg sales department.
Outside of work, Emily’s passion is art. She loves to paint, and spends a lot of time doing watercolor paintings and building furniture. She finds both of these to be a great creative outlet for her artistic mind. She also enjoys spending time with her family, hiking, and spending time with her puppy in her free time.
Harrisonburg, VA
Ben Phenicie joined the Cenvar Roofing team in 2017 as a crew member. His main job was to pick up trash and debris and keep job sites clean and tidy. Soon after, the team noticed Ben’s hard work ethic and professionalism and offered him a sales representative position.
During his time on the sales team, Ben worked hard and pushed himself to learn as much as possible. After a year, he transitioned into the project manager position. When asked about his quick growth trajectory within the company, Ben credited it to his desire to continue learning: “I needed to do my job well, which was a given,” Ben said, “But I also looked for opportunities to learn new things and take on more responsibilities.”
In January 2021, Ben was promoted again, this time to General Manager of the new Harrisonburg branch. It is now Ben’s responsibility to establish and grow this new branch into a profitable location for Cenvar Roofing.
“I’ve had the opportunity to learn a lot more about business than I thought I would,” said Ben. “Thanks to my experience in various roles I have the roofing experience and the management experience that will help me succeed in this new General Manager position.”
Ben’s two primary goals are to successfully build the Harrisonburg branch, and to be a good husband, father, and role model to his wife, Katie, and their two children. Together, those goals motivate him to continue to work hard, do his job well, and grow professionally.
Ben describes himself as a friendly, caring, and calm person, who goes above and beyond to meet the needs of his customers and his co-workers. “Ben is the go to man for questions for new PMs,” said one of his co-workers. “A guy that consistently does everything above and beyond expectations of his role.”
One of Ben’s favorite parts about his job is the opportunity to meet so many interesting people and see their unique homes. In his free time, Ben loves to hike, play board games and spend time outside with his wife and kids.
Charlottesville, VA
Our July 2020 110% Award Winner, Tyler Hall, is a member of the sales team at our Charlottesville branch. Tyler is a husband, a dad to two young kids, and an avid history buff with a passion to learn and grow. When asked why he thought he was nominated, Tyler said: “I don’t really have any idea! I do my best to follow the example of the mission and values of our company, and whether I receive this award or not doesn’t change who I am or what I do.”
Tyler is passionate about building genuine relationships with people, and customers are no exception. Tyler’s favorite part about his job is that he gets to interact with customers on a daily basis, and build connections with them.
“My day is more focused on creating relationships and genuinely caring for the people I meet with than it is on the number of sales, and I love that” Tyler said.
Whether it’s about sports, kids, music, or a mutual love of history, Tyler deeply values the connections and relationships he gets to form with customers as he helps meet their roofing needs. Tyler can’t help but see how his personal emphasis on human connection has led to countless conversations and friendships with customers he has had the privilege of serving.
Tyler describes himself as engaged and energetic, yet laid-back, and customers and co-workers agree. When customers describe Tyler, they remark that they feel comfortable with him. He is very approachable, reliable, and transparent, which customers value highly – many times highly enough to call after their roof is finished just to say thank you!
According to the Charlottesville General Manager Thomas McGowan, who is directly over Tyler, he is a consistent, dependable, and friendly addition to the Charlottesville team. “You only have to tell him how to do something once and he will do it that exact same way until instructed otherwise,” Thomas said. “He’s very friendly and personable with his coworkers and customers. He’s very respectful of other people’s time and schedules. He loves being a part of this team.”
Tyler has 2 main motivators: his family, and his growth trajectory. Nearly everything he does is fueled by one of these. As a husband, and father of two young kids, a large factor in Tyler’s decision to work for Cenvar Roofing was the flexibility and lifestyle the job allows him to take advantage of, while still being pushed to grow personally and professionally.
Tyler’s professional goals include learning more about the roofing industry as a whole, increasing his conversion rate of sales to 65%, and eventually obtaining a higher level degree of education. But in the short term, Tyler’s main goal is to continue to invest in the people around him, whether long-time co-workers, new sales members, or members of the community. He loves teaching the people around him, and helping them grow into strong team members and leaders. Tyler hopes to continue that trajectory at the Charlottesville branch for many years to come.
Roanoke, VA
Tyler Kendrick is a project manager for the Roanoke branch. He joined Cenvar Roofing in October and quickly became a high performing, dependable member of the Roanoke team. While this is his first time working for a roofing company, Tyler brings a strong appetite for growth to his position that has helped him learn the techniques and terminology quickly.
Tyler’s main goal is to succeed in whatever he does. He views every day as an opportunity to work harder and be better than the day before as he serves others. This is one of the reasons Tyler enjoys his job so much. Each day he interacts with new customers, and gets to help them by solving their roofing problems. “I’m usually able to answer their questions, but I’m not afraid to ask someone for help to find answers if I need to,” said Tyler.
When asked what word describes him best, Tyler said dependable. His co-workers could not agree more. Christian Kiefer, a project manager and sales representative at the Roanoke branch says that Tyler always goes the extra mile for the team and for customers:
“Tyler is an amazing asset to have around. He really amps up morale amongst the guys. He is someone who is always going the extra mile to make you laugh, but is extremely dependable when it comes to tackling issues and problem solving,” said Christian. “[He] is the type of personnel we need to keep the company running fluently on the front lines. Within his first 2 months here we realized we can throw him more responsibility and issues and he just executes them flawlessly.”
Tyler strongly exemplifies the 6 core values of the company (grit, efficiency, integrity, servanthood, positivity & growth), according to Jeremie Shelor, the General Manager of the Roanoke branch. “He’s truly dependable, upbeat and positive, and there’s nothing he is unwilling to take on” said Jeremie. “[Tyler is] friendly and respectable with co-workers and customers, but firm when needed. I can’t imagine this branch without him!”
Tyler’s family is his biggest motivation. “They motivate me to do better in everything, because I want to be able to provide more for them,” he said. Tyler and his wife, Victoria, have a daughter named Reagan, and another baby on the way. In his free time, he enjoys spending as much time as possible with his family, as well as hunting, and riding horses.
| Added: |
| Deleted: The 110% award is given to the Cenvar Roofing employee who best exemplifies our core values and commitment to excellence each month. From staying late to finish a job well, to going above and beyond to meet a customer’s needs, each award recipient has consistently given 110% effort to their job and customers. |
"Tobias Payne is currently a project manager at our Midlothian, VA branch. Born and raised in Moneta, ..."
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Charlottesville, VA
Charlottesville, VA
Joe Carson is the winner of the December 2021 110% Award! Joe is a Project Coordinator at our Charlottesville branch, and has been with the company for 6 months. He has consistently demonstrated grit, integrity, efficiency and growth through his jobs and assignments. We are proud to have Joe on our Cenvar Roofing team!
Highlighted Nomination
“[Joe] has been nothing but great since he’s started here. Very coachable. Has the “learn as you go” mentality that is needed for his position. He is incredibly organized. His van is always clean and well stocked. He shows up on time. Customers often give special mentions in their reviews about him specifically. He also is a great person to have in the Company Culture Committee. Just a great example to all of us!”
Roanoke, VA
Austin Clements is the winner of the Cenvar Roofing Employee of the Month: 110% Award! Austin is on the Repair Team at our Roanoke branch. He has been with our company for many years, and consistently demonstrates grit, self-discipline, and servanthood. We are proud to have Austin as part of our Cenvar Roofing family.
HIGHLIGHTED NOMINATION:
“Austin has worked here dating back to the old Lynchburg Roofing days, starting along with his friend Joey. They had no experience but they brought a desire to learn roofing and a strong work ethic. Austin showed his grit as he stuck it out on the crew, through the summer heat and the winter freezes and graduated from laborer to a roof mechanic. As the branch grew, he got the opportunity to work with Brian Laverty in the repair and gutter department where his knowledge and skills have continued his growth. He has also grown as a man, becoming both a husband and a father since he started with us. He demonstrates his self discipline by coming in faithfully and on-time every day readying himself for the day’s jobs so he can support his family. It seems like just yesterday when he started and I’m so proud of what he has made of himself, he deserves employee of the month.”
Justin Heavner,
Justin Heavner is the Corporate Project Coordinator for the company. A normal day for Justin includes working with company KPIs, analyzing and compiling data, and working on accounting tasks. Justin’s favorite thing about working for Cenvar Roofing is that the company is truly committed to serving its customers and community every day. Justin is passionate about solving business problems efficiently, and in his free time, he enjoys watching and playing sports, enjoying the outdoors, and spending time with his family.
Justin’s co-workers nominated him for several reasons, including his grit, efficiency, and servant leadership. Here are some of the things they had to say:
“… I nominate Justin because of the servanthood that he exhibits in working outside of the normal 8-5 timeframe to help other employees understand processes. His position requires grit and efficiency and I see those displayed in his work ethic.”
“…I feel like Justin lives out our team purpose statement everyday when helping employees focus on their constant growth through performing their jobs well. Through audits, financials, or research – he’s there to help the team.”
“…He helps me with anything I ask, at any time. He really cares about his work and seeing Cenvar succeed. He makes work fun too.”
We are so glad that Justin is part of our Cenvar Roofing family!
Roanoke, VA
Cameron is a member of the repairs team. He was born and raised in Roanoke, VA, and has worked in the roofing industry since 2016. He loves working for Cenvar Roofing because his experience with his co-workers, management and workload has been phenomenal since the beginning. Cameron spends most of his time on roofs, inspecting chimneys and fixing flashing, but in his downtime he enjoys working on cars and playing video games. Cameron is passionate about his family, and especially loves spending time with his baby daughter, Lola Mae.
Charlottesville, VA
Jordan Rogers is a project coordinators for our Charlottesville branch. Jordan loves the friendly, down-to-earth work environment at Cenvar Roofing, and is excited to serve his local community with excellent roofing services. Jordan is passionate about hard work and creativity, and in his down time, he enjoys customizing sneakers, playing music, and spending time with his family. Congratulations Jordan!
Aimee Camm,
Aimee Camm is the Director of Special Projects for our Operations team. She wears many hats, but her primary responsibilities are managing company documents and assets, customer relations, and executive support. When asked to describe herself in 3 words, Aimee chose positive, energetic, and organized, and her co-workers definitely agree: “Aimee works harder, longer and is more efficient than almost anyone else in this company. She never says no, and she never drops the ball,” said Chris Good, Founder and CEO of Cenvar Roofing. “…she does SO MUCH to help make our company great. I am extremely proud to have her on our team.”
Aimee’s favorite part of her job is her ability to help her co-workers when they have questions or need information: “I LOVE helping the Cenvar team when they have questions…or anything else that they might need!,” said Aimee. “It really makes me so happy to connect with my coworkers and get to know each of them a little bit more with each conversation.”
Aimee is motivated by a desire to get her job done, no matter what it takes. She credits her ability to juggle lots of different tasks at the same time, and the ability to pivot at a moment’s notice as some of the best skills she brings to her job.
Aimee is married, and mom to two sons, Zach and Ethan. She is passionate about doing her work well, no matter what it takes, and she is known for 3 things: Her love of Disney, her love of cats and her love of coffee!
Lynchburg, VA
Holton Walker is the General Manager of our Lynchburg, VA branch. He is a Lynchburg native who is entering his 3rd year with Cenvar Roofing, and he loves getting to bring his leadership skills to a company that values employees, gives them a voice, and helps them grow.
Holton’s favorite part of his job is serving his community. He finds it incredibly rewarding to see the transformation of customers’ roofs happen every day. He also enjoys serving his employees and helping them grow in their roles: “Being able to watch people grow personally and professionally is awesome!” he says
When asked to describe himself in 3 words, Holton chose “compassionate”, “leader” and “gritty.” All three words align with his personal and professional goal – to continually grow as a servant leader, both at work and in the local community. He is frequently complimented on his ability to be there for his employees no matter what, and hopes to continue developing in these areas in the future.
Holton is motivated by his family. His wife, Alex, is a dedicated psychiatric nurse, and together they have an 18 month old daughter named Jaxtheimer. He is passionate about being a good husband and father, and spending time with them. In his free time, Holton enjoys hunting, fishing and being outdoors.
Lynchburg, VA
April 2021 110% Award Winner Chip Ferguson is a Project Manager at the Lynchburg branch. Chip was born and raised in Lynchburg, and has been working with Cenvar Roofing for a year. He recently graduated from Liberty University with a Bachelor’s Degree in Business Administration: Project Management. Chip is a driving force in the growth of the Lynchburg branch, and consistently goes above and beyond to serve his customers well.
Chips favorite part of the job is the growth he can pursue as he tries new roles within the company, like sales and repairs, as well as the opportunity to hone his management skills. This experience is invaluable to Chip, whose goal is to become the General Manager of his own branch one day. Chip views himself as a solution to the communication barriers that sometimes exist between customers and crews. He works diligently to answer customer questions and provide the solutions they need no matter what time of day.
Chip credits his dedication and desire for growth to his parents. He says their example of hard work in their professions and education instilled a strong work ethic that propels him to do the very best he can every day. “They equipped me well to continue in the direction I need to go,” said Chip.
When he isn’t working, Chip enjoys riding dirt bikes, 4 wheelers and motorcycles. He also enjoys going to the gym and spending time with family and friends.
Lynchburg, VA
Jonathan Brown is the Creative Manager of our Marketing Department. He was born in France, grew up in northern Africa, and moved to the U.S. to attend college in 2016. He joined the Cenvar team after he graduated in 2020, and since then, has driven thousands of miles capturing high quality photos and video footage of our work, and interviewing satisfied customers about their Cenvar experience. Jonathan’s primary responsibility is to create a cohesive and professional visual brand image that represents our company well, and he takes that job seriously.
One of Jonathan’s favorite parts about his job is the team he gets to work with. His wife Hannah is the Marketing Department’s Content Manager, and they often collaborate on marketing campaigns and projects during the day.
“Hannah and Stephen (my manager) are two people that I look up to and try to learn from every day,” said Jonathan. “Hannah is a go-getter, and very dedicated…she inspires me to always push to do better,” he said. “I admire Stephen’s leadership, and humility, and aspire to grow in those areas too.”
Jonathan is passionate about intentionality, and building relationships with the people around him. This is one reason he enjoys the customer interaction part of his job so much. “I really enjoy talking with customers after the work on their roof is finished and hearing about their experience firsthand,” says Jonathan. “Hearing about their experience makes me proud of the work that our company is doing, and proud of the way that we are able to serve our community with excellence.”
Creativity and adaptability are two strengths Jonathan brings to the job that help him succeed. He enjoys coming up with new and fun ways to make the roofing industry interesting and engaging to customers, and is quick to adapt to changes in schedule and direction.
“I roll with the punches well, which is necessary in this industry,” says Jonathan. “Whether it’s a change in my schedule, or a new direction, I work hard to be adaptable and to respond quickly.”
Jonthan is also very creative outside of work. He enjoys working with his hands, and spends hours woodworking and building practical things, like shelves and bed frames. He also loves to travel to new places with Hannah, cook new meals, read, go on walks and spend time with friends and neighbors.
Roanoke, VA
Titus Payne has grown with Cenvar Roofing’s Roanoke Branch almost since the very beginning. At 16, Titus started out working with one of the roof replacement crews, tearing off old roofs and laying new shingles. The crewmembers all loved him, and his diligence and efficiency eventually led him to graduate into the role of Project Manager.
During his time as project manager, Titus served his customers diligently. He always took time to listen to concerns, answer questions, and go above and beyond to meet the needs of each individual customer and home. Customers frequently commented on his attentiveness to their needs, and overall professionalism.
After some time as a project manager Titus again graduated, this time into sales. He started flourishing as a Sales Representative almost immediately. According to Jared Fogus, another sales representative and long-time co-worker, Titus’s commitment to excellence is impressive. “Titus has been working with me at this branch longer than pretty much anyone else,” said Jared. “I’ve seen him put in the hard work because he has a drive to succeed at whatever he does. He’s an all-around stellar guy, and tackles everything he does at 100% effort.”
Titus says that the biggest strengths that he brings to his current role is his desire for continuous growth and improvement, and the hands-on experience he has had with roof replacement. Titus strives to emulate strong character qualities he sees in his co-workers and managers because he sees strong character as a necessary part of growth and success. When talking with customers, Titus says that his personal experience with roof replacement gives him a level of confidence because he knows exactly what the crews do to fix roofing issues, and he’s seen it done successfully by Cenvar Roofing for years.
When asked, Titus describes himself as a reliable, professional, and ethical employee who gives his all each day – and his co-workers agree. According to Kyle Kayton, the Roanoke Branch General Manager and Titus’s direct supervisor, Titus has consistently demonstrated stellar character, and commitment to the company.
“I’ve known Titus since 2010. He’s always exhibited character beyond reproach. Honest, hard-working, dependable, determined, tireless, the kind of guy you hope your daughter marries when she grows up…In fact because of his reputation Titus has played a large part in acquiring the great staff we have now. Both his brothers, and some of his friends have all come to join our team.It’s awesome to see the efforts he puts in get rewarded, and I look forward to many years of continued growth and accomplishment together with him.”
As a dedicated family man, Titus says that his biggest motivation to continually pursue growth and excellence is the desire to better himself, and provide a better future for his wife and family. This drives him to continue to work hard and improve as a salesman, to increase his knowledge about the roofing industry, and increase his sales conversion rate as he continues to grow with the company.
Roanoke, VA
Jared Fogus is a sales representative for our Roanoke branch. Jared was born and raised in central Virginia, and after a career in sales and management for various construction and building supply companies, he joined the Cenvar Roofing team in 2016. Jared’s favorite parts of his job are the variety that he experiences, and the fact that he gets to help people every day. “Each day is a different house, and a different customer and I love that,” said Jared. “I love that I get to work outside and work with people every single day.”
When asked to describe himself in three words or phrases, Jared chose “personable”, “full of integrity”, and “professional”, and many of his satisfied customers agree. One of Jared’s most frequent compliments is that he represents the company in such a professional manner. According to one satisfied customer, Jared is knowledgeable and honest: “Jared, the salesman, was very straightforward and knowledgeable. He answered all my questions thoroughly – including some technical ones gleaned from having done my homework – to my satisfaction… He also returned my calls quickly when I had some questions about the proposal.”
Other customers have stated that the reason they chose Cenvar Roofing was because Jared’s integrity and professionalism made such a strong impression: “ I decided to go with Cenvar mostly because of the professionalism they displayed, along with the thorough explanation of the details in the contract.”
Jared’s co-workers would agree with these words as well, and would probably add the word “hard-working” to the list. According to Titus Payne, the other sales representative at the Roanoke Branch, Jared is working hard no matter what: “He is awesome and always willing to help people out,” said Titus. “I think that’s why he is so successful. He’s just a really hard worker and he is always at the top of his game.” Other words co-workers use to describe him include “outstanding” “superhero” and “excellent.”
Jared’s goals, both personal and professional, can be summed up in the word growth. Jared says that he strives to work toward being the best that he can be and learning as many new skills as possible each day, whether at work, or at home. One of Jared’s proud moments professionally was when the Roanoke branch of Cenvar Roofing caught up to, and eventually exceeded, the Lynchburg branch, which is the flagship branch of the company. “When I started with the company, it was my goal to help the Roanoke office surpass the Lynchburg office in sales, reviews, and other metrics” said Jared. “To me, it really shows that another branch can work to be as good as or better than the original, flagship branch.”
Faith and family are Jared’s passions, and biggest motivators. He cites his father as the biggest influencer in his life, and says that without his dad’s impact, he wouldn’t have the character or the work ethic that he does. Jared says that his motivation each day is to be a light in the world, provide for his family well, and be the best he can be for both his family and his company, because they are relying on him. When Jared isn’t working, he can usually be found doing something outdoors, or spending time with his wife Jennifer, and their one-year-old little boy named Ander.
Roanoke, VA
Christian Kiefer, the General Manager of our Roanoke branch, is the February 2020 110% Award recipient. Christian describes his current role at Cenvar Roofing as “a little bit of everything that needs to be done”, and for a good reason – he currently assists with sales, project management, and repairs as the needs arise.
Christian joined Cenvar Roofing when he was 18. He first started as a crew member whose primary job was to pick up trash on job sites. He says that he worked hard, and gave 100% of his effort to his job, because he never wanted to be seen as a slacker, or as someone who wasn’t dedicated to his job. “I saw everyone around me drenched in sweat working so hard, and I didn’t want to be the weakest link,” said Christian. “I didn’t want to be that guy that everyone looks at and thinks “why is that guy here?”
Since his time on the crew, Christian has worked his way up in the company from a project manager to a sales representative, and has worked in pretty much every area of the Roanoke branch. Christian says that his ultimate goal is to work hard enough to become a General Manager for one of the Cenvar Roofing branches. “I still have alot to learn,” he said, “but I have a great teacher and a strong work ethic, and I want to work to achieve that goal.”
One of the main reasons Christian hopes to become a general manager is because he wants to be in a primary leadership position that allows him to help other people grow professionally, much like his own general manager, Kyle Kayton, has helped him. “ Kyle is the best boss I have ever worked for, and has taught me by example how to work hard, be humble, and be professional,” Christian said. “I want to follow in Kyle’s footsteps one day, into leadership and management, because I want to invest in others the same way he invested in me.”
According to Kyle, Christian is invaluable to the company. “Christian Kiefer is an invaluable resource at Cenvar Roanoke,” said Kyle. “He’s proficient in all aspects of roofing. His peers often turn to him for advice on solving problematic roof areas. A large part of our success is due to the training he provides to our new hires.”
When asked to describe himself in 3 words or phrases, he chose servant, dependable, and fun. Christian says he takes pride in being a rock for the branch, whether volunteering to work a Saturday, staying late on a Friday night to get the job done, or dedicating extra effort to a particular job or homeowner to ensure that the experience is great. He also says that he tries to have fun on the job – both with co-workers and with customers – but he knows where the balance is between fun and professionalism, and feels that he toes the line well. “If you need me to come in and get the job done professionally and quickly, I’m your man,” said Christian, “But if I can have fun while I’m doing it, I’m going to.”
Christian is dedicated to customer service, and that shows through the way customers love him. According to Kyle, he goes the extra mile every day to put customers minds at ease, and make sure their roof is done well – no matter what it takes. “Many times he has put customer’s minds at ease as he answers their concerns with his expertise,” Kyle said. “He has shown many times over to go the extra mile for a customer, whether it’s fixing little things they want adjusted or doing little extras like hauling away trash, changing light bulbs, or clearing limbs and debris from garden beds.”
Christian believes in working hard and resting hard. While there’s a good chance you’ll interact with Christian at some point during your Roanoke roof replacement, when he’s not on the job, he can usually be found resting, relaxing, and enjoying food. As a self-proclaimed foodie, Christian says he likes to eat well and spend time relaxing with his wife during his free time.
Roanoke, VA
Brian Laverty, our Roanoke repair manager, is the 110% Award winner for January 2020. When asked, Brian said that he probably received the award because of his excellence in customer service, and his dedication to going above and beyond what is asked of him every time. Brian is known for putting in long days, late nights, and always having time to squeeze in an extra stop to check on a roof.
Brian has a wealth of experience in the roofing industry, and as a result, he knows a substantial amount about most subjects related to roofs. Brian strongly believes that there is no better training than hands-on experience, and as a result, he makes himself available to teach and show newer crew members everything that goes into the craft, so that they can achieve the same stellar results. Brian says that he is inspired by Cenvar Roofing founders Chris and Dave, as well as his General Manager, Kyle, because they are great leaders and great mentors. “Their phones are always on and their doors are always open, even though they’re busy, and high up on the ladder,” he said. Brian values the great leadership he works under, and strives to emulate in his own role.
One of the most frequent compliments Brian receives from customers is that he makes their roof look like it’s brand new. “Repairs are finicky, because you have to make it look like there was never a repair,” said Brian. “I look at it like an art form, and try to do my best to match everything as good as new.” Customers appreciate Brian’s attention to detail, and it leaves him with a sense of satisfaction and achievement. “Every job I go out on, every roof I repair, every leak that I fix, I’m proud of that work,” Brian says.
Brian started working with his dad when he was 10 years old, and through his father’s example, he learned a strong work ethic and appreciation for good work. Still to this day, Brian’s chief motivation is the sense of satisfaction he feels after he works hard and gets someone’s roof back into good shape. When asked, Brian said the 3 words that describe him best are reliable, trustworthy, and efficient, and his co-workers and customers feel the same way.
“Customer’s love him, his teammates love him, and the leadership team loves him too. His calm, pleasant demeanor and humor make working with him a joy,” said Kyle Kayton, the General Manager of the Roanoke branch. “ Whether it’s a pesky leak, squeezing in an additional appointment, making a pitstop by a job to check on something, or whatever I ask of him, he will find a way to help. And not only is he a help, he will take ownership of the situation and see it through to resolution.” Brian goes above and beyond to ensure that his customers are taken care of, and that their roofs look as good as new, no matter what.
In addition to fixing roofs, Brian is also passionate about music. He enjoys learning the ins and outs of audio engineering and music production, including recording, mixing and mastering. When he’s not at work, Brian can usually be found listening to music, or playing the guitar, bass or drums.
Roanoke, VA
Amanda Saunders is the office manager for our Roanoke office, and the organizational brain behind most of the logistics necessary to keep the branch and team running smoothly. Her co-workers describe her as dedicated, organized, helpful, and fun, as she balances numerous tasks and makes sure everything is running smoothly no matter what. “She goes above and beyond with her job. You tell her you need something done and she always sees it through to the end. She is so helpful to the Salesman and the PM’s,” said one of the Roanoke team members. “She 100% deserves this award. Roanoke would not be where it’s at without her. Even when there is a dilemma, or issue with scheduling she ALWAYS finds a fix. We are lucky as a company to have her.”
When asked to describe herself in 3 words, Amanda chose accountable, reliable and trustworthy. Amanda is responsible for customer service, scheduling projects and crews, handling conflicts that arise, and helping customers choose the right shingle color for their home. This is a big job all year round, but during our busy season, it can become quite challenging to handle everything in a timely manner. Yet Amanda doesn’t let anything fall through the cracks, and customer service never suffers. According to a recent customer, he was struck by how exceptional the entire experience with Cenvar Roofing was, and it started with his first conversation with Amanda. Amanda says that her favorite part of her job is interacting with all of the Roanoke customers and playing a role in them having an excellent experience with the company.
Amanda says that her family is her biggest motivation. She and her husband live in Moneta, VA and have four daughters and a brand new baby boy. When she’s not at work, she enjoys spending time with them, and watching them grow up. Amanda is a valuable part of our Roanoke team, and the entire branch is thankful to have her.
Amanda Saunders is the office manager for the Roanoke branch. She has been with Cenvar Roofing since 2019, and is responsible for customer service, scheduling projects, managing conflicts, and helping customers choose the perfect shingle color for their new roof. Amanda’s favorite part of her job is that she gets to interact with customers every day. Amanda loves working with Cenvar Roofing because of the amazing co-workers and team environment the Roanoke branch provides. Amanda and her husband have four daughters and a son, and when she’s not working she loves to spend time with them.
Richmond, VA
Tobias Payne is currently a project manager at our Midlothian, VA branch. Born and raised in Moneta, VA, Tobias started working for the Roanoke branch of Cenvar Roofing right after he turned 18. His hard work, attention to detail, and dedication to his job quickly earned the respect of his co-workers, and the praise of many customers. “He works incredibly hard to make sure we deliver the absolute best product, while striving to provide the best experience for all involved, both crew and customer,” said one of his co-workers.
Tobias describes himself as “super competitive.” His current professional goal is to become the youngest General Manager in the history of the company. As one of the youngest and most experienced project managers on staff, he’s well on his way. In 2020, Tobias was asked to move from Roanoke to Midlothian, to help grow the branch there. He decided it was a good opportunity to grow and made the move.
“The move forced me to be a little bit bolder and to be confident in the decisions I make,” Tobias said. “For that reason alone, it’s been a very good experience so far.”
Tobias credits most of his growth and advancement in the company to the influence of older, more experienced team members who have helped him along the way. “There is a healthy competition, and lots of knowledge, inside this company,” said Tobias. “The amount of knowledge about roofing my bosses and mentors have is insane. I just try to soak it up and learn from them whenever I can.”
Richmond, VA
Thomas Payne is our April 2020 110% Award recipient. Thomas has had the opportunity to grow with Cenvar Roofing since his first day on the job. His roles and responsibilities have taken him from managing projects for the Roanoke branch, to making sales at the Charlottesville office, and no matter where his job has taken him, Thomas has maintained a steady drive for success that has fueled his growth. He says that no matter what his role with the company is, his primary focus is to connect with customers, and help remove a stressful problem from their lives.
Thomas is motivated by the desire to build something great that helps people by solving their problems. This drive is what pushes him to give his 110% effort every day. Thomas started as a Project Manager at our Roanoke branch, and in that role he spent many hours communicating with customers, making sure their needs were met and their concerns were being addressed.
During his time at the roanoke branch, Thomas’s co-workers and managers were impressed with his effort. Kyle Kayton, the General Manager of the Roanoke branch, and Thomas’s direct manager said that Thomas raised the bar for superior service in Roanoke. “He raises the bar for service. He will go out of his way for any customer, his crew, and his teammates to get things completed,” Kye said. “He applies himself doggedly to learn about roofing, our business, sales, leadership, anything and everything to become a better person. He has surprised me many times over handling new challenges, and I look forward to seeing all that he accomplishes with his life.”
As Thomas grew in his skills, so did Cenvar Roofing, and there was a need for him at the Charlottesville branch. He started there as a Project Manager, and quickly graduated to the sales team. As a new member of the sales team, Thomas dedicated himself to learning as much as he could about roofing sales, and worked hard to be a team player in order to help the company grow as best as he could. Tyler Hall, a fellow Charlottesville sales representative said that he was impressed with Thomas’s drive for success. “He’s super positive, and hungry for success, but he’s also incredibly genuine and extremely approachable,” Tyler said.
Thomas’s hard work and drive for growth is once again leading him to new responsibilities. Thomas is planning to move to the Richmond area in the near future to run the Midlothian branch. He’ll be starting as a joint project manager and sales representative, and while that is a lot for one person to juggle, Thomas says he’s ready for the challenge.
Thomas truly loves his job, and loves the company. When talking about the growth he’s experienced here, it’s immediately evident that he has a passion for what he does and who he works with. “It’s not just a job for me,” Thomas said, “I truly enjoy coming to work every single day, and I really look forward to doing what I get to do for customers and for the company.
“Thomas Payne, instigator, glutton for punishment, big tease, easy target. These are some of the things that come to mind when I think of Thomas. Things we love him for, things he does to make the team bond stronger. But don’t mistake him for not taking his job seriously. Customer’s love him. He raises the bar for service. He will go out of his way for any customer, his crew, and his teammates to get things completed. He applies himself doggedly to learn about roofing, our business, sales, leadership, anything and everything to become a better person. He has surprised me many times over handling new challenges, and I look forward to seeing all that he accomplishes with his life.” – Kyle Kayton
“He’s super positive and hungry for success. He is also genuine and extremely approachable” – Tyler Hall, sales team, CVL
Lynchburg, VA
Zaida Villegas is the 110% Award winner for December 2019. Zaida is the office manager for our Lynchurg branch. She is the logistical mind behind most of the Lynchburg branch operations, and the friendly voice on the phone when you give our office a call.
A large part of Zaida’s job is centered around customer interaction. There are a variety of problems people can have when they call our office, and sometimes customers don’t quite know what they need. Zaida says that she often ends up being the person who can guide them, ask them the right questions, and narrow down exactly how Cenvar Roofing can serve them best. From giving information, to helping pick out shingle colors, to working around customers’ busy schedules, Zaida does it all.
When asked to describe herself in 3 words, Zaida chose funny, cheerful, and sweet, which is very helpful when it comes to dealing with customers, and immediately evident as soon as she picks up the phone. Zaida thinks that the strongest skills she brings to her job are her drive for efficiency, and her ability to stay very organized. One of the consistent compliments that Zaida receives is that she doesn’t slack on the job, and gets the work done well and on time. The biggest proof that she’s good at what she does? There are always customers on the schedule!
According to Holton Walker, the General Manager of the Lynchburg Branch, and Zaida’s direct manager, Zaida is an integral part of keeping the office running smoothly. “If it wasn’t for Zaida keeping things organized around here, I would struggle, the office would struggle,” he said. “She is willing to do what is needed to assist customers and assist the branch. She’s very selfless.”
For Zaida, working at Cenvar Roofing is a family affair. Zaida’s father, Juan, is the field manager for the Lynchburg branch, and her fiancè, Jonathan, is a member of the Gutter division. Zaida says that she really enjoys getting to work at the same company with her dad and fiancè because when she has questions about the company, or roofing, she gets to ask them. It is a very special experience to get to share work with the people she loves. Family is very important to Zaida. She is the oldest of 4 sisters, and comes from a very large, tight knit, extended family. She says that she admires her mom most of all, because of the strength and dedication she has modeled.
Zaida enjoys her job, and her co-workers, and hopes to continue to grow in her role and take on more responsibilities as the office manager. She said that she is grateful for the opportunity to work for a company that values employee growth so highly. Zaida is bi-lingual in English and Spanish, and in her free time, she loves to spend time doing all kinds of arts and crafts. She recently bought a house in Lynchburg with her fiancè, and plans to spend time fixing it up with him. When asked what her favorite type of roof is, she said “I like shingles, but if I had the choice, I would choose a metal roof any day. I love metal roofs!”
Lynchburg, VA
Reggie Kirkland is our March 2020 110% Award recipient. Reggie is one of the top crew members of our gutter division. He is loved by customers and crew alike for his hard work, and quiet yet friendly presence. Reggie has been working in the gutter industry for over 20 years, and at this point, he considers it his passion. Reggie gives his all to each project he works on, and takes pride in doing his best to make each house look as good as it possibly can.
Reggie was born and raised in Madison Heights, and he cites his dad as the person he admires most because of everything he learned from his example. Growing up, Reggie learned the value and importance of hard work, and taking pride in a job well done. That value carries over into each job Reggie does, and is what motivates him to give everything he has to each home that he works on. This value is not lost on his co-workers and managers. According to Kelly Good, the General Manager of the Gutter Division, Reggie is a dependable, and respected member of the team, and a great asset to the company: “He is dependable, very knowledgeable, and is very respected by the entire team and customers alike,” she said. “He has many years of experience, and takes great pride in his work.”
When asked, Reggie said he hopes that his co-workers would describe him as good and honest, because that’s what he strives to be each day. Reggie says that the three words that describe him are nice, helpful, and friendly, all three of which are characteristics that allow him to excel in customer service. Reggie’s biggest motivation is the feeling of satisfaction he gets when he finishes a job well. He says that he loves what he does, and is thankful for the opportunity to be able to help people, while doing what he loves. Reggie also loves that he gets to work outside, because he loves the outdoors. When he’s not at work, he spends most of his time outdoors hunting, fishing, and exploring nature.
Lynchburg, VA
Emily McGowan was the 110% Award winner in May 2020. As one of the sales representatives for the Lynchburg branch, Emily says that the biggest proof that she’s good at her job is the satisfaction of her customers. It is rare for a customer to not love her, and in return, Emily strives to give them the best experience with Cenvar Roofing possible. Customers frequently compliment Emily on her for her helpfulness and professionalism throughout the entire process, and remark that Emily prepared them completely for the roof replacement process..
Emily is proud of her success as a saleswoman in the roofing industry, which is an industry primarily dominated by men. She said that many times, customers are surprised when she arrives at their house because they are expecting a man. She has put a lot of work into her career so far, and her current success is fueling her desire for continued growth. Her goal is to continue to grow as a saleswoman who is known and respected for the hard work and dedication she puts in every day.
According to Emily, the strongest skills she brings to her job are her drive for efficiency, her knack for organization, and her ability to connect with customers during the estimate process. Her managers and her customers would all agree. Holton Walker, the General Manager of the Lynchburg branch and Emily’s direct supervisor said that the branch office would not be the same without Emily. “She is very organized, and a valuable member of the Lynchburg team,” he said. “Emily does a great job out in the field with sales, and is always willing to step in and do whatever it takes to assist the branch and assist our customers.”
When asked to describe herself in 3 words, Emily chose loyal, loving, and artistic. These are three characteristics that show through in her interactions with customers as she connects with them during the estimate process. Her artistic side comes through particularly during the color selection process. Before joining the Cenvar Roofing team, Emily went to art school, and had success as a designer. This background allows Emily to help customers select colors that will compliment their homes, and truly tie everything together to achieve a beautiful exterior.
Emily’s motivation to keep pushing herself toward her goals stems from her family. “My mom has always worked extremely hard and continuously went after her goals, and did whatever she needed to do to accomplish them,” she said. “No matter what her situation was, she made them happen, and was a fantastic mom at the same time.” Her father’s example of hard work and success is also a strong motivator: “He has always been successful in everything he does,” she said. “He’s very encouraging and supportive, and has taught his kids to work hard, be successful, and go after their dreams no matter what.” The support and motivation Emily gets from her family continues in her role at Cenvar Roofing. Her brother Thomas is the General Manager of the Charlottesville branch, and her father Tom, works alongside her in the Lynchburg sales department.
Outside of work, Emily’s passion is art. She loves to paint, and spends a lot of time doing watercolor paintings and building furniture. She finds both of these to be a great creative outlet for her artistic mind. She also enjoys spending time with her family, hiking, and spending time with her puppy in her free time.
Harrisonburg, VA
Ben Phenicie joined the Cenvar Roofing team in 2017 as a crew member. His main job was to pick up trash and debris and keep job sites clean and tidy. Soon after, the team noticed Ben’s hard work ethic and professionalism and offered him a sales representative position.
During his time on the sales team, Ben worked hard and pushed himself to learn as much as possible. After a year, he transitioned into the project manager position. When asked about his quick growth trajectory within the company, Ben credited it to his desire to continue learning: “I needed to do my job well, which was a given,” Ben said, “But I also looked for opportunities to learn new things and take on more responsibilities.”
In January 2021, Ben was promoted again, this time to General Manager of the new Harrisonburg branch. It is now Ben’s responsibility to establish and grow this new branch into a profitable location for Cenvar Roofing.
“I’ve had the opportunity to learn a lot more about business than I thought I would,” said Ben. “Thanks to my experience in various roles I have the roofing experience and the management experience that will help me succeed in this new General Manager position.”
Ben’s two primary goals are to successfully build the Harrisonburg branch, and to be a good husband, father, and role model to his wife, Katie, and their two children. Together, those goals motivate him to continue to work hard, do his job well, and grow professionally.
Ben describes himself as a friendly, caring, and calm person, who goes above and beyond to meet the needs of his customers and his co-workers. “Ben is the go to man for questions for new PMs,” said one of his co-workers. “A guy that consistently does everything above and beyond expectations of his role.”
One of Ben’s favorite parts about his job is the opportunity to meet so many interesting people and see their unique homes. In his free time, Ben loves to hike, play board games and spend time outside with his wife and kids.
Charlottesville, VA
Our July 2020 110% Award Winner, Tyler Hall, is a member of the sales team at our Charlottesville branch. Tyler is a husband, a dad to two young kids, and an avid history buff with a passion to learn and grow. When asked why he thought he was nominated, Tyler said: “I don’t really have any idea! I do my best to follow the example of the mission and values of our company, and whether I receive this award or not doesn’t change who I am or what I do.”
Tyler is passionate about building genuine relationships with people, and customers are no exception. Tyler’s favorite part about his job is that he gets to interact with customers on a daily basis, and build connections with them.
“My day is more focused on creating relationships and genuinely caring for the people I meet with than it is on the number of sales, and I love that” Tyler said.
Whether it’s about sports, kids, music, or a mutual love of history, Tyler deeply values the connections and relationships he gets to form with customers as he helps meet their roofing needs. Tyler can’t help but see how his personal emphasis on human connection has led to countless conversations and friendships with customers he has had the privilege of serving.
Tyler describes himself as engaged and energetic, yet laid-back, and customers and co-workers agree. When customers describe Tyler, they remark that they feel comfortable with him. He is very approachable, reliable, and transparent, which customers value highly – many times highly enough to call after their roof is finished just to say thank you!
According to the Charlottesville General Manager Thomas McGowan, who is directly over Tyler, he is a consistent, dependable, and friendly addition to the Charlottesville team. “You only have to tell him how to do something once and he will do it that exact same way until instructed otherwise,” Thomas said. “He’s very friendly and personable with his coworkers and customers. He’s very respectful of other people’s time and schedules. He loves being a part of this team.”
Tyler has 2 main motivators: his family, and his growth trajectory. Nearly everything he does is fueled by one of these. As a husband, and father of two young kids, a large factor in Tyler’s decision to work for Cenvar Roofing was the flexibility and lifestyle the job allows him to take advantage of, while still being pushed to grow personally and professionally.
Tyler’s professional goals include learning more about the roofing industry as a whole, increasing his conversion rate of sales to 65%, and eventually obtaining a higher level degree of education. But in the short term, Tyler’s main goal is to continue to invest in the people around him, whether long-time co-workers, new sales members, or members of the community. He loves teaching the people around him, and helping them grow into strong team members and leaders. Tyler hopes to continue that trajectory at the Charlottesville branch for many years to come.
Roanoke, VA
Tyler Kendrick is a project manager for the Roanoke branch. He joined Cenvar Roofing in October and quickly became a high performing, dependable member of the Roanoke team. While this is his first time working for a roofing company, Tyler brings a strong appetite for growth to his position that has helped him learn the techniques and terminology quickly.
Tyler’s main goal is to succeed in whatever he does. He views every day as an opportunity to work harder and be better than the day before as he serves others. This is one of the reasons Tyler enjoys his job so much. Each day he interacts with new customers, and gets to help them by solving their roofing problems. “I’m usually able to answer their questions, but I’m not afraid to ask someone for help to find answers if I need to,” said Tyler.
When asked what word describes him best, Tyler said dependable. His co-workers could not agree more. Christian Kiefer, a project manager and sales representative at the Roanoke branch says that Tyler always goes the extra mile for the team and for customers:
“Tyler is an amazing asset to have around. He really amps up morale amongst the guys. He is someone who is always going the extra mile to make you laugh, but is extremely dependable when it comes to tackling issues and problem solving,” said Christian. “[He] is the type of personnel we need to keep the company running fluently on the front lines. Within his first 2 months here we realized we can throw him more responsibility and issues and he just executes them flawlessly.”
Tyler strongly exemplifies the 6 core values of the company (grit, efficiency, integrity, servanthood, positivity & growth), according to Jeremie Shelor, the General Manager of the Roanoke branch. “He’s truly dependable, upbeat and positive, and there’s nothing he is unwilling to take on” said Jeremie. “[Tyler is] friendly and respectable with co-workers and customers, but firm when needed. I can’t imagine this branch without him!”
Tyler’s family is his biggest motivation. “They motivate me to do better in everything, because I want to be able to provide more for them,” he said. Tyler and his wife, Victoria, have a daughter named Reagan, and another baby on the way. In his free time, he enjoys spending as much time as possible with his family, as well as hunting, and riding horses.
| Added: |
| Deleted: The 110% award is given to the Cenvar Roofing employee who best exemplifies our core values and commitment to excellence each month. From staying late to finish a job well, to going above and beyond to meet a customer’s needs, each award recipient has consistently given 110% effort to their job and customers. |
"Austin Clements is the winner of the Cenvar Roofing Employee of the Month: 110% Award! Austin is ..."
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Charlottesville, VA
Charlottesville, VA
Joe Carson is the winner of the December 2021 110% Award! Joe is a Project Coordinator at our Charlottesville branch, and has been with the company for 6 months. He has consistently demonstrated grit, integrity, efficiency and growth through his jobs and assignments. We are proud to have Joe on our Cenvar Roofing team!
Highlighted Nomination
“[Joe] has been nothing but great since he’s started here. Very coachable. Has the “learn as you go” mentality that is needed for his position. He is incredibly organized. His van is always clean and well stocked. He shows up on time. Customers often give special mentions in their reviews about him specifically. He also is a great person to have in the Company Culture Committee. Just a great example to all of us!”
Roanoke, VA
Austin Clements is the winner of the Cenvar Roofing Employee of the Month: 110% Award! Austin is on the Repair Team at our Roanoke branch. He has been with our company for many years, and consistently demonstrates grit, self-discipline, and servanthood. We are proud to have Austin as part of our Cenvar Roofing family.
HIGHLIGHTED NOMINATION:
“Austin has worked here dating back to the old Lynchburg Roofing days, starting along with his friend Joey. They had no experience but they brought a desire to learn roofing and a strong work ethic. Austin showed his grit as he stuck it out on the crew, through the summer heat and the winter freezes and graduated from laborer to a roof mechanic. As the branch grew, he got the opportunity to work with Brian Laverty in the repair and gutter department where his knowledge and skills have continued his growth. He has also grown as a man, becoming both a husband and a father since he started with us. He demonstrates his self discipline by coming in faithfully and on-time every day readying himself for the day’s jobs so he can support his family. It seems like just yesterday when he started and I’m so proud of what he has made of himself, he deserves employee of the month.”
Justin Heavner,
Justin Heavner is the Corporate Project Coordinator for the company. A normal day for Justin includes working with company KPIs, analyzing and compiling data, and working on accounting tasks. Justin’s favorite thing about working for Cenvar Roofing is that the company is truly committed to serving its customers and community every day. Justin is passionate about solving business problems efficiently, and in his free time, he enjoys watching and playing sports, enjoying the outdoors, and spending time with his family.
Justin’s co-workers nominated him for several reasons, including his grit, efficiency, and servant leadership. Here are some of the things they had to say:
“… I nominate Justin because of the servanthood that he exhibits in working outside of the normal 8-5 timeframe to help other employees understand processes. His position requires grit and efficiency and I see those displayed in his work ethic.”
“…I feel like Justin lives out our team purpose statement everyday when helping employees focus on their constant growth through performing their jobs well. Through audits, financials, or research – he’s there to help the team.”
“…He helps me with anything I ask, at any time. He really cares about his work and seeing Cenvar succeed. He makes work fun too.”
We are so glad that Justin is part of our Cenvar Roofing family!
Roanoke, VA
Cameron is a member of the repairs team. He was born and raised in Roanoke, VA, and has worked in the roofing industry since 2016. He loves working for Cenvar Roofing because his experience with his co-workers, management and workload has been phenomenal since the beginning. Cameron spends most of his time on roofs, inspecting chimneys and fixing flashing, but in his downtime he enjoys working on cars and playing video games. Cameron is passionate about his family, and especially loves spending time with his baby daughter, Lola Mae.
Charlottesville, VA
Jordan Rogers is a project coordinators for our Charlottesville branch. Jordan loves the friendly, down-to-earth work environment at Cenvar Roofing, and is excited to serve his local community with excellent roofing services. Jordan is passionate about hard work and creativity, and in his down time, he enjoys customizing sneakers, playing music, and spending time with his family. Congratulations Jordan!
Aimee Camm,
Aimee Camm is the Director of Special Projects for our Operations team. She wears many hats, but her primary responsibilities are managing company documents and assets, customer relations, and executive support. When asked to describe herself in 3 words, Aimee chose positive, energetic, and organized, and her co-workers definitely agree: “Aimee works harder, longer and is more efficient than almost anyone else in this company. She never says no, and she never drops the ball,” said Chris Good, Founder and CEO of Cenvar Roofing. “…she does SO MUCH to help make our company great. I am extremely proud to have her on our team.”
Aimee’s favorite part of her job is her ability to help her co-workers when they have questions or need information: “I LOVE helping the Cenvar team when they have questions…or anything else that they might need!,” said Aimee. “It really makes me so happy to connect with my coworkers and get to know each of them a little bit more with each conversation.”
Aimee is motivated by a desire to get her job done, no matter what it takes. She credits her ability to juggle lots of different tasks at the same time, and the ability to pivot at a moment’s notice as some of the best skills she brings to her job.
Aimee is married, and mom to two sons, Zach and Ethan. She is passionate about doing her work well, no matter what it takes, and she is known for 3 things: Her love of Disney, her love of cats and her love of coffee!
Lynchburg, VA
Holton Walker is the General Manager of our Lynchburg, VA branch. He is a Lynchburg native who is entering his 3rd year with Cenvar Roofing, and he loves getting to bring his leadership skills to a company that values employees, gives them a voice, and helps them grow.
Holton’s favorite part of his job is serving his community. He finds it incredibly rewarding to see the transformation of customers’ roofs happen every day. He also enjoys serving his employees and helping them grow in their roles: “Being able to watch people grow personally and professionally is awesome!” he says
When asked to describe himself in 3 words, Holton chose “compassionate”, “leader” and “gritty.” All three words align with his personal and professional goal – to continually grow as a servant leader, both at work and in the local community. He is frequently complimented on his ability to be there for his employees no matter what, and hopes to continue developing in these areas in the future.
Holton is motivated by his family. His wife, Alex, is a dedicated psychiatric nurse, and together they have an 18 month old daughter named Jaxtheimer. He is passionate about being a good husband and father, and spending time with them. In his free time, Holton enjoys hunting, fishing and being outdoors.
Lynchburg, VA
April 2021 110% Award Winner Chip Ferguson is a Project Manager at the Lynchburg branch. Chip was born and raised in Lynchburg, and has been working with Cenvar Roofing for a year. He recently graduated from Liberty University with a Bachelor’s Degree in Business Administration: Project Management. Chip is a driving force in the growth of the Lynchburg branch, and consistently goes above and beyond to serve his customers well.
Chips favorite part of the job is the growth he can pursue as he tries new roles within the company, like sales and repairs, as well as the opportunity to hone his management skills. This experience is invaluable to Chip, whose goal is to become the General Manager of his own branch one day. Chip views himself as a solution to the communication barriers that sometimes exist between customers and crews. He works diligently to answer customer questions and provide the solutions they need no matter what time of day.
Chip credits his dedication and desire for growth to his parents. He says their example of hard work in their professions and education instilled a strong work ethic that propels him to do the very best he can every day. “They equipped me well to continue in the direction I need to go,” said Chip.
When he isn’t working, Chip enjoys riding dirt bikes, 4 wheelers and motorcycles. He also enjoys going to the gym and spending time with family and friends.
Lynchburg, VA
Jonathan Brown is the Creative Manager of our Marketing Department. He was born in France, grew up in northern Africa, and moved to the U.S. to attend college in 2016. He joined the Cenvar team after he graduated in 2020, and since then, has driven thousands of miles capturing high quality photos and video footage of our work, and interviewing satisfied customers about their Cenvar experience. Jonathan’s primary responsibility is to create a cohesive and professional visual brand image that represents our company well, and he takes that job seriously.
One of Jonathan’s favorite parts about his job is the team he gets to work with. His wife Hannah is the Marketing Department’s Content Manager, and they often collaborate on marketing campaigns and projects during the day.
“Hannah and Stephen (my manager) are two people that I look up to and try to learn from every day,” said Jonathan. “Hannah is a go-getter, and very dedicated…she inspires me to always push to do better,” he said. “I admire Stephen’s leadership, and humility, and aspire to grow in those areas too.”
Jonathan is passionate about intentionality, and building relationships with the people around him. This is one reason he enjoys the customer interaction part of his job so much. “I really enjoy talking with customers after the work on their roof is finished and hearing about their experience firsthand,” says Jonathan. “Hearing about their experience makes me proud of the work that our company is doing, and proud of the way that we are able to serve our community with excellence.”
Creativity and adaptability are two strengths Jonathan brings to the job that help him succeed. He enjoys coming up with new and fun ways to make the roofing industry interesting and engaging to customers, and is quick to adapt to changes in schedule and direction.
“I roll with the punches well, which is necessary in this industry,” says Jonathan. “Whether it’s a change in my schedule, or a new direction, I work hard to be adaptable and to respond quickly.”
Jonthan is also very creative outside of work. He enjoys working with his hands, and spends hours woodworking and building practical things, like shelves and bed frames. He also loves to travel to new places with Hannah, cook new meals, read, go on walks and spend time with friends and neighbors.
Roanoke, VA
Titus Payne has grown with Cenvar Roofing’s Roanoke Branch almost since the very beginning. At 16, Titus started out working with one of the roof replacement crews, tearing off old roofs and laying new shingles. The crewmembers all loved him, and his diligence and efficiency eventually led him to graduate into the role of Project Manager.
During his time as project manager, Titus served his customers diligently. He always took time to listen to concerns, answer questions, and go above and beyond to meet the needs of each individual customer and home. Customers frequently commented on his attentiveness to their needs, and overall professionalism.
After some time as a project manager Titus again graduated, this time into sales. He started flourishing as a Sales Representative almost immediately. According to Jared Fogus, another sales representative and long-time co-worker, Titus’s commitment to excellence is impressive. “Titus has been working with me at this branch longer than pretty much anyone else,” said Jared. “I’ve seen him put in the hard work because he has a drive to succeed at whatever he does. He’s an all-around stellar guy, and tackles everything he does at 100% effort.”
Titus says that the biggest strengths that he brings to his current role is his desire for continuous growth and improvement, and the hands-on experience he has had with roof replacement. Titus strives to emulate strong character qualities he sees in his co-workers and managers because he sees strong character as a necessary part of growth and success. When talking with customers, Titus says that his personal experience with roof replacement gives him a level of confidence because he knows exactly what the crews do to fix roofing issues, and he’s seen it done successfully by Cenvar Roofing for years.
When asked, Titus describes himself as a reliable, professional, and ethical employee who gives his all each day – and his co-workers agree. According to Kyle Kayton, the Roanoke Branch General Manager and Titus’s direct supervisor, Titus has consistently demonstrated stellar character, and commitment to the company.
“I’ve known Titus since 2010. He’s always exhibited character beyond reproach. Honest, hard-working, dependable, determined, tireless, the kind of guy you hope your daughter marries when she grows up…In fact because of his reputation Titus has played a large part in acquiring the great staff we have now. Both his brothers, and some of his friends have all come to join our team.It’s awesome to see the efforts he puts in get rewarded, and I look forward to many years of continued growth and accomplishment together with him.”
As a dedicated family man, Titus says that his biggest motivation to continually pursue growth and excellence is the desire to better himself, and provide a better future for his wife and family. This drives him to continue to work hard and improve as a salesman, to increase his knowledge about the roofing industry, and increase his sales conversion rate as he continues to grow with the company.
Roanoke, VA
Jared Fogus is a sales representative for our Roanoke branch. Jared was born and raised in central Virginia, and after a career in sales and management for various construction and building supply companies, he joined the Cenvar Roofing team in 2016. Jared’s favorite parts of his job are the variety that he experiences, and the fact that he gets to help people every day. “Each day is a different house, and a different customer and I love that,” said Jared. “I love that I get to work outside and work with people every single day.”
When asked to describe himself in three words or phrases, Jared chose “personable”, “full of integrity”, and “professional”, and many of his satisfied customers agree. One of Jared’s most frequent compliments is that he represents the company in such a professional manner. According to one satisfied customer, Jared is knowledgeable and honest: “Jared, the salesman, was very straightforward and knowledgeable. He answered all my questions thoroughly – including some technical ones gleaned from having done my homework – to my satisfaction… He also returned my calls quickly when I had some questions about the proposal.”
Other customers have stated that the reason they chose Cenvar Roofing was because Jared’s integrity and professionalism made such a strong impression: “ I decided to go with Cenvar mostly because of the professionalism they displayed, along with the thorough explanation of the details in the contract.”
Jared’s co-workers would agree with these words as well, and would probably add the word “hard-working” to the list. According to Titus Payne, the other sales representative at the Roanoke Branch, Jared is working hard no matter what: “He is awesome and always willing to help people out,” said Titus. “I think that’s why he is so successful. He’s just a really hard worker and he is always at the top of his game.” Other words co-workers use to describe him include “outstanding” “superhero” and “excellent.”
Jared’s goals, both personal and professional, can be summed up in the word growth. Jared says that he strives to work toward being the best that he can be and learning as many new skills as possible each day, whether at work, or at home. One of Jared’s proud moments professionally was when the Roanoke branch of Cenvar Roofing caught up to, and eventually exceeded, the Lynchburg branch, which is the flagship branch of the company. “When I started with the company, it was my goal to help the Roanoke office surpass the Lynchburg office in sales, reviews, and other metrics” said Jared. “To me, it really shows that another branch can work to be as good as or better than the original, flagship branch.”
Faith and family are Jared’s passions, and biggest motivators. He cites his father as the biggest influencer in his life, and says that without his dad’s impact, he wouldn’t have the character or the work ethic that he does. Jared says that his motivation each day is to be a light in the world, provide for his family well, and be the best he can be for both his family and his company, because they are relying on him. When Jared isn’t working, he can usually be found doing something outdoors, or spending time with his wife Jennifer, and their one-year-old little boy named Ander.
Roanoke, VA
Christian Kiefer, the General Manager of our Roanoke branch, is the February 2020 110% Award recipient. Christian describes his current role at Cenvar Roofing as “a little bit of everything that needs to be done”, and for a good reason – he currently assists with sales, project management, and repairs as the needs arise.
Christian joined Cenvar Roofing when he was 18. He first started as a crew member whose primary job was to pick up trash on job sites. He says that he worked hard, and gave 100% of his effort to his job, because he never wanted to be seen as a slacker, or as someone who wasn’t dedicated to his job. “I saw everyone around me drenched in sweat working so hard, and I didn’t want to be the weakest link,” said Christian. “I didn’t want to be that guy that everyone looks at and thinks “why is that guy here?”
Since his time on the crew, Christian has worked his way up in the company from a project manager to a sales representative, and has worked in pretty much every area of the Roanoke branch. Christian says that his ultimate goal is to work hard enough to become a General Manager for one of the Cenvar Roofing branches. “I still have alot to learn,” he said, “but I have a great teacher and a strong work ethic, and I want to work to achieve that goal.”
One of the main reasons Christian hopes to become a general manager is because he wants to be in a primary leadership position that allows him to help other people grow professionally, much like his own general manager, Kyle Kayton, has helped him. “ Kyle is the best boss I have ever worked for, and has taught me by example how to work hard, be humble, and be professional,” Christian said. “I want to follow in Kyle’s footsteps one day, into leadership and management, because I want to invest in others the same way he invested in me.”
According to Kyle, Christian is invaluable to the company. “Christian Kiefer is an invaluable resource at Cenvar Roanoke,” said Kyle. “He’s proficient in all aspects of roofing. His peers often turn to him for advice on solving problematic roof areas. A large part of our success is due to the training he provides to our new hires.”
When asked to describe himself in 3 words or phrases, he chose servant, dependable, and fun. Christian says he takes pride in being a rock for the branch, whether volunteering to work a Saturday, staying late on a Friday night to get the job done, or dedicating extra effort to a particular job or homeowner to ensure that the experience is great. He also says that he tries to have fun on the job – both with co-workers and with customers – but he knows where the balance is between fun and professionalism, and feels that he toes the line well. “If you need me to come in and get the job done professionally and quickly, I’m your man,” said Christian, “But if I can have fun while I’m doing it, I’m going to.”
Christian is dedicated to customer service, and that shows through the way customers love him. According to Kyle, he goes the extra mile every day to put customers minds at ease, and make sure their roof is done well – no matter what it takes. “Many times he has put customer’s minds at ease as he answers their concerns with his expertise,” Kyle said. “He has shown many times over to go the extra mile for a customer, whether it’s fixing little things they want adjusted or doing little extras like hauling away trash, changing light bulbs, or clearing limbs and debris from garden beds.”
Christian believes in working hard and resting hard. While there’s a good chance you’ll interact with Christian at some point during your Roanoke roof replacement, when he’s not on the job, he can usually be found resting, relaxing, and enjoying food. As a self-proclaimed foodie, Christian says he likes to eat well and spend time relaxing with his wife during his free time.
Roanoke, VA
Brian Laverty, our Roanoke repair manager, is the 110% Award winner for January 2020. When asked, Brian said that he probably received the award because of his excellence in customer service, and his dedication to going above and beyond what is asked of him every time. Brian is known for putting in long days, late nights, and always having time to squeeze in an extra stop to check on a roof.
Brian has a wealth of experience in the roofing industry, and as a result, he knows a substantial amount about most subjects related to roofs. Brian strongly believes that there is no better training than hands-on experience, and as a result, he makes himself available to teach and show newer crew members everything that goes into the craft, so that they can achieve the same stellar results. Brian says that he is inspired by Cenvar Roofing founders Chris and Dave, as well as his General Manager, Kyle, because they are great leaders and great mentors. “Their phones are always on and their doors are always open, even though they’re busy, and high up on the ladder,” he said. Brian values the great leadership he works under, and strives to emulate in his own role.
One of the most frequent compliments Brian receives from customers is that he makes their roof look like it’s brand new. “Repairs are finicky, because you have to make it look like there was never a repair,” said Brian. “I look at it like an art form, and try to do my best to match everything as good as new.” Customers appreciate Brian’s attention to detail, and it leaves him with a sense of satisfaction and achievement. “Every job I go out on, every roof I repair, every leak that I fix, I’m proud of that work,” Brian says.
Brian started working with his dad when he was 10 years old, and through his father’s example, he learned a strong work ethic and appreciation for good work. Still to this day, Brian’s chief motivation is the sense of satisfaction he feels after he works hard and gets someone’s roof back into good shape. When asked, Brian said the 3 words that describe him best are reliable, trustworthy, and efficient, and his co-workers and customers feel the same way.
“Customer’s love him, his teammates love him, and the leadership team loves him too. His calm, pleasant demeanor and humor make working with him a joy,” said Kyle Kayton, the General Manager of the Roanoke branch. “ Whether it’s a pesky leak, squeezing in an additional appointment, making a pitstop by a job to check on something, or whatever I ask of him, he will find a way to help. And not only is he a help, he will take ownership of the situation and see it through to resolution.” Brian goes above and beyond to ensure that his customers are taken care of, and that their roofs look as good as new, no matter what.
In addition to fixing roofs, Brian is also passionate about music. He enjoys learning the ins and outs of audio engineering and music production, including recording, mixing and mastering. When he’s not at work, Brian can usually be found listening to music, or playing the guitar, bass or drums.
Roanoke, VA
Amanda Saunders is the office manager for our Roanoke office, and the organizational brain behind most of the logistics necessary to keep the branch and team running smoothly. Her co-workers describe her as dedicated, organized, helpful, and fun, as she balances numerous tasks and makes sure everything is running smoothly no matter what. “She goes above and beyond with her job. You tell her you need something done and she always sees it through to the end. She is so helpful to the Salesman and the PM’s,” said one of the Roanoke team members. “She 100% deserves this award. Roanoke would not be where it’s at without her. Even when there is a dilemma, or issue with scheduling she ALWAYS finds a fix. We are lucky as a company to have her.”
When asked to describe herself in 3 words, Amanda chose accountable, reliable and trustworthy. Amanda is responsible for customer service, scheduling projects and crews, handling conflicts that arise, and helping customers choose the right shingle color for their home. This is a big job all year round, but during our busy season, it can become quite challenging to handle everything in a timely manner. Yet Amanda doesn’t let anything fall through the cracks, and customer service never suffers. According to a recent customer, he was struck by how exceptional the entire experience with Cenvar Roofing was, and it started with his first conversation with Amanda. Amanda says that her favorite part of her job is interacting with all of the Roanoke customers and playing a role in them having an excellent experience with the company.
Amanda says that her family is her biggest motivation. She and her husband live in Moneta, VA and have four daughters and a brand new baby boy. When she’s not at work, she enjoys spending time with them, and watching them grow up. Amanda is a valuable part of our Roanoke team, and the entire branch is thankful to have her.
Amanda Saunders is the office manager for the Roanoke branch. She has been with Cenvar Roofing since 2019, and is responsible for customer service, scheduling projects, managing conflicts, and helping customers choose the perfect shingle color for their new roof. Amanda’s favorite part of her job is that she gets to interact with customers every day. Amanda loves working with Cenvar Roofing because of the amazing co-workers and team environment the Roanoke branch provides. Amanda and her husband have four daughters and a son, and when she’s not working she loves to spend time with them.
Richmond, VA
Tobias Payne is currently a project manager at our Midlothian, VA branch. Born and raised in Moneta, VA, Tobias started working for the Roanoke branch of Cenvar Roofing right after he turned 18. His hard work, attention to detail, and dedication to his job quickly earned the respect of his co-workers, and the praise of many customers. “He works incredibly hard to make sure we deliver the absolute best product, while striving to provide the best experience for all involved, both crew and customer,” said one of his co-workers.
Tobias describes himself as “super competitive.” His current professional goal is to become the youngest General Manager in the history of the company. As one of the youngest and most experienced project managers on staff, he’s well on his way. In 2020, Tobias was asked to move from Roanoke to Midlothian, to help grow the branch there. He decided it was a good opportunity to grow and made the move.
“The move forced me to be a little bit bolder and to be confident in the decisions I make,” Tobias said. “For that reason alone, it’s been a very good experience so far.”
Tobias credits most of his growth and advancement in the company to the influence of older, more experienced team members who have helped him along the way. “There is a healthy competition, and lots of knowledge, inside this company,” said Tobias. “The amount of knowledge about roofing my bosses and mentors have is insane. I just try to soak it up and learn from them whenever I can.”
Richmond, VA
Thomas Payne is our April 2020 110% Award recipient. Thomas has had the opportunity to grow with Cenvar Roofing since his first day on the job. His roles and responsibilities have taken him from managing projects for the Roanoke branch, to making sales at the Charlottesville office, and no matter where his job has taken him, Thomas has maintained a steady drive for success that has fueled his growth. He says that no matter what his role with the company is, his primary focus is to connect with customers, and help remove a stressful problem from their lives.
Thomas is motivated by the desire to build something great that helps people by solving their problems. This drive is what pushes him to give his 110% effort every day. Thomas started as a Project Manager at our Roanoke branch, and in that role he spent many hours communicating with customers, making sure their needs were met and their concerns were being addressed.
During his time at the roanoke branch, Thomas’s co-workers and managers were impressed with his effort. Kyle Kayton, the General Manager of the Roanoke branch, and Thomas’s direct manager said that Thomas raised the bar for superior service in Roanoke. “He raises the bar for service. He will go out of his way for any customer, his crew, and his teammates to get things completed,” Kye said. “He applies himself doggedly to learn about roofing, our business, sales, leadership, anything and everything to become a better person. He has surprised me many times over handling new challenges, and I look forward to seeing all that he accomplishes with his life.”
As Thomas grew in his skills, so did Cenvar Roofing, and there was a need for him at the Charlottesville branch. He started there as a Project Manager, and quickly graduated to the sales team. As a new member of the sales team, Thomas dedicated himself to learning as much as he could about roofing sales, and worked hard to be a team player in order to help the company grow as best as he could. Tyler Hall, a fellow Charlottesville sales representative said that he was impressed with Thomas’s drive for success. “He’s super positive, and hungry for success, but he’s also incredibly genuine and extremely approachable,” Tyler said.
Thomas’s hard work and drive for growth is once again leading him to new responsibilities. Thomas is planning to move to the Richmond area in the near future to run the Midlothian branch. He’ll be starting as a joint project manager and sales representative, and while that is a lot for one person to juggle, Thomas says he’s ready for the challenge.
Thomas truly loves his job, and loves the company. When talking about the growth he’s experienced here, it’s immediately evident that he has a passion for what he does and who he works with. “It’s not just a job for me,” Thomas said, “I truly enjoy coming to work every single day, and I really look forward to doing what I get to do for customers and for the company.
“Thomas Payne, instigator, glutton for punishment, big tease, easy target. These are some of the things that come to mind when I think of Thomas. Things we love him for, things he does to make the team bond stronger. But don’t mistake him for not taking his job seriously. Customer’s love him. He raises the bar for service. He will go out of his way for any customer, his crew, and his teammates to get things completed. He applies himself doggedly to learn about roofing, our business, sales, leadership, anything and everything to become a better person. He has surprised me many times over handling new challenges, and I look forward to seeing all that he accomplishes with his life.” – Kyle Kayton
“He’s super positive and hungry for success. He is also genuine and extremely approachable” – Tyler Hall, sales team, CVL
Lynchburg, VA
Zaida Villegas is the 110% Award winner for December 2019. Zaida is the office manager for our Lynchurg branch. She is the logistical mind behind most of the Lynchburg branch operations, and the friendly voice on the phone when you give our office a call.
A large part of Zaida’s job is centered around customer interaction. There are a variety of problems people can have when they call our office, and sometimes customers don’t quite know what they need. Zaida says that she often ends up being the person who can guide them, ask them the right questions, and narrow down exactly how Cenvar Roofing can serve them best. From giving information, to helping pick out shingle colors, to working around customers’ busy schedules, Zaida does it all.
When asked to describe herself in 3 words, Zaida chose funny, cheerful, and sweet, which is very helpful when it comes to dealing with customers, and immediately evident as soon as she picks up the phone. Zaida thinks that the strongest skills she brings to her job are her drive for efficiency, and her ability to stay very organized. One of the consistent compliments that Zaida receives is that she doesn’t slack on the job, and gets the work done well and on time. The biggest proof that she’s good at what she does? There are always customers on the schedule!
According to Holton Walker, the General Manager of the Lynchburg Branch, and Zaida’s direct manager, Zaida is an integral part of keeping the office running smoothly. “If it wasn’t for Zaida keeping things organized around here, I would struggle, the office would struggle,” he said. “She is willing to do what is needed to assist customers and assist the branch. She’s very selfless.”
For Zaida, working at Cenvar Roofing is a family affair. Zaida’s father, Juan, is the field manager for the Lynchburg branch, and her fiancè, Jonathan, is a member of the Gutter division. Zaida says that she really enjoys getting to work at the same company with her dad and fiancè because when she has questions about the company, or roofing, she gets to ask them. It is a very special experience to get to share work with the people she loves. Family is very important to Zaida. She is the oldest of 4 sisters, and comes from a very large, tight knit, extended family. She says that she admires her mom most of all, because of the strength and dedication she has modeled.
Zaida enjoys her job, and her co-workers, and hopes to continue to grow in her role and take on more responsibilities as the office manager. She said that she is grateful for the opportunity to work for a company that values employee growth so highly. Zaida is bi-lingual in English and Spanish, and in her free time, she loves to spend time doing all kinds of arts and crafts. She recently bought a house in Lynchburg with her fiancè, and plans to spend time fixing it up with him. When asked what her favorite type of roof is, she said “I like shingles, but if I had the choice, I would choose a metal roof any day. I love metal roofs!”
Lynchburg, VA
Reggie Kirkland is our March 2020 110% Award recipient. Reggie is one of the top crew members of our gutter division. He is loved by customers and crew alike for his hard work, and quiet yet friendly presence. Reggie has been working in the gutter industry for over 20 years, and at this point, he considers it his passion. Reggie gives his all to each project he works on, and takes pride in doing his best to make each house look as good as it possibly can.
Reggie was born and raised in Madison Heights, and he cites his dad as the person he admires most because of everything he learned from his example. Growing up, Reggie learned the value and importance of hard work, and taking pride in a job well done. That value carries over into each job Reggie does, and is what motivates him to give everything he has to each home that he works on. This value is not lost on his co-workers and managers. According to Kelly Good, the General Manager of the Gutter Division, Reggie is a dependable, and respected member of the team, and a great asset to the company: “He is dependable, very knowledgeable, and is very respected by the entire team and customers alike,” she said. “He has many years of experience, and takes great pride in his work.”
When asked, Reggie said he hopes that his co-workers would describe him as good and honest, because that’s what he strives to be each day. Reggie says that the three words that describe him are nice, helpful, and friendly, all three of which are characteristics that allow him to excel in customer service. Reggie’s biggest motivation is the feeling of satisfaction he gets when he finishes a job well. He says that he loves what he does, and is thankful for the opportunity to be able to help people, while doing what he loves. Reggie also loves that he gets to work outside, because he loves the outdoors. When he’s not at work, he spends most of his time outdoors hunting, fishing, and exploring nature.
Lynchburg, VA
Emily McGowan was the 110% Award winner in May 2020. As one of the sales representatives for the Lynchburg branch, Emily says that the biggest proof that she’s good at her job is the satisfaction of her customers. It is rare for a customer to not love her, and in return, Emily strives to give them the best experience with Cenvar Roofing possible. Customers frequently compliment Emily on her for her helpfulness and professionalism throughout the entire process, and remark that Emily prepared them completely for the roof replacement process..
Emily is proud of her success as a saleswoman in the roofing industry, which is an industry primarily dominated by men. She said that many times, customers are surprised when she arrives at their house because they are expecting a man. She has put a lot of work into her career so far, and her current success is fueling her desire for continued growth. Her goal is to continue to grow as a saleswoman who is known and respected for the hard work and dedication she puts in every day.
According to Emily, the strongest skills she brings to her job are her drive for efficiency, her knack for organization, and her ability to connect with customers during the estimate process. Her managers and her customers would all agree. Holton Walker, the General Manager of the Lynchburg branch and Emily’s direct supervisor said that the branch office would not be the same without Emily. “She is very organized, and a valuable member of the Lynchburg team,” he said. “Emily does a great job out in the field with sales, and is always willing to step in and do whatever it takes to assist the branch and assist our customers.”
When asked to describe herself in 3 words, Emily chose loyal, loving, and artistic. These are three characteristics that show through in her interactions with customers as she connects with them during the estimate process. Her artistic side comes through particularly during the color selection process. Before joining the Cenvar Roofing team, Emily went to art school, and had success as a designer. This background allows Emily to help customers select colors that will compliment their homes, and truly tie everything together to achieve a beautiful exterior.
Emily’s motivation to keep pushing herself toward her goals stems from her family. “My mom has always worked extremely hard and continuously went after her goals, and did whatever she needed to do to accomplish them,” she said. “No matter what her situation was, she made them happen, and was a fantastic mom at the same time.” Her father’s example of hard work and success is also a strong motivator: “He has always been successful in everything he does,” she said. “He’s very encouraging and supportive, and has taught his kids to work hard, be successful, and go after their dreams no matter what.” The support and motivation Emily gets from her family continues in her role at Cenvar Roofing. Her brother Thomas is the General Manager of the Charlottesville branch, and her father Tom, works alongside her in the Lynchburg sales department.
Outside of work, Emily’s passion is art. She loves to paint, and spends a lot of time doing watercolor paintings and building furniture. She finds both of these to be a great creative outlet for her artistic mind. She also enjoys spending time with her family, hiking, and spending time with her puppy in her free time.
Harrisonburg, VA
Ben Phenicie joined the Cenvar Roofing team in 2017 as a crew member. His main job was to pick up trash and debris and keep job sites clean and tidy. Soon after, the team noticed Ben’s hard work ethic and professionalism and offered him a sales representative position.
During his time on the sales team, Ben worked hard and pushed himself to learn as much as possible. After a year, he transitioned into the project manager position. When asked about his quick growth trajectory within the company, Ben credited it to his desire to continue learning: “I needed to do my job well, which was a given,” Ben said, “But I also looked for opportunities to learn new things and take on more responsibilities.”
In January 2021, Ben was promoted again, this time to General Manager of the new Harrisonburg branch. It is now Ben’s responsibility to establish and grow this new branch into a profitable location for Cenvar Roofing.
“I’ve had the opportunity to learn a lot more about business than I thought I would,” said Ben. “Thanks to my experience in various roles I have the roofing experience and the management experience that will help me succeed in this new General Manager position.”
Ben’s two primary goals are to successfully build the Harrisonburg branch, and to be a good husband, father, and role model to his wife, Katie, and their two children. Together, those goals motivate him to continue to work hard, do his job well, and grow professionally.
Ben describes himself as a friendly, caring, and calm person, who goes above and beyond to meet the needs of his customers and his co-workers. “Ben is the go to man for questions for new PMs,” said one of his co-workers. “A guy that consistently does everything above and beyond expectations of his role.”
One of Ben’s favorite parts about his job is the opportunity to meet so many interesting people and see their unique homes. In his free time, Ben loves to hike, play board games and spend time outside with his wife and kids.
Charlottesville, VA
Our July 2020 110% Award Winner, Tyler Hall, is a member of the sales team at our Charlottesville branch. Tyler is a husband, a dad to two young kids, and an avid history buff with a passion to learn and grow. When asked why he thought he was nominated, Tyler said: “I don’t really have any idea! I do my best to follow the example of the mission and values of our company, and whether I receive this award or not doesn’t change who I am or what I do.”
Tyler is passionate about building genuine relationships with people, and customers are no exception. Tyler’s favorite part about his job is that he gets to interact with customers on a daily basis, and build connections with them.
“My day is more focused on creating relationships and genuinely caring for the people I meet with than it is on the number of sales, and I love that” Tyler said.
Whether it’s about sports, kids, music, or a mutual love of history, Tyler deeply values the connections and relationships he gets to form with customers as he helps meet their roofing needs. Tyler can’t help but see how his personal emphasis on human connection has led to countless conversations and friendships with customers he has had the privilege of serving.
Tyler describes himself as engaged and energetic, yet laid-back, and customers and co-workers agree. When customers describe Tyler, they remark that they feel comfortable with him. He is very approachable, reliable, and transparent, which customers value highly – many times highly enough to call after their roof is finished just to say thank you!
According to the Charlottesville General Manager Thomas McGowan, who is directly over Tyler, he is a consistent, dependable, and friendly addition to the Charlottesville team. “You only have to tell him how to do something once and he will do it that exact same way until instructed otherwise,” Thomas said. “He’s very friendly and personable with his coworkers and customers. He’s very respectful of other people’s time and schedules. He loves being a part of this team.”
Tyler has 2 main motivators: his family, and his growth trajectory. Nearly everything he does is fueled by one of these. As a husband, and father of two young kids, a large factor in Tyler’s decision to work for Cenvar Roofing was the flexibility and lifestyle the job allows him to take advantage of, while still being pushed to grow personally and professionally.
Tyler’s professional goals include learning more about the roofing industry as a whole, increasing his conversion rate of sales to 65%, and eventually obtaining a higher level degree of education. But in the short term, Tyler’s main goal is to continue to invest in the people around him, whether long-time co-workers, new sales members, or members of the community. He loves teaching the people around him, and helping them grow into strong team members and leaders. Tyler hopes to continue that trajectory at the Charlottesville branch for many years to come.
Roanoke, VA
Tyler Kendrick is a project manager for the Roanoke branch. He joined Cenvar Roofing in October and quickly became a high performing, dependable member of the Roanoke team. While this is his first time working for a roofing company, Tyler brings a strong appetite for growth to his position that has helped him learn the techniques and terminology quickly.
Tyler’s main goal is to succeed in whatever he does. He views every day as an opportunity to work harder and be better than the day before as he serves others. This is one of the reasons Tyler enjoys his job so much. Each day he interacts with new customers, and gets to help them by solving their roofing problems. “I’m usually able to answer their questions, but I’m not afraid to ask someone for help to find answers if I need to,” said Tyler.
When asked what word describes him best, Tyler said dependable. His co-workers could not agree more. Christian Kiefer, a project manager and sales representative at the Roanoke branch says that Tyler always goes the extra mile for the team and for customers:
“Tyler is an amazing asset to have around. He really amps up morale amongst the guys. He is someone who is always going the extra mile to make you laugh, but is extremely dependable when it comes to tackling issues and problem solving,” said Christian. “[He] is the type of personnel we need to keep the company running fluently on the front lines. Within his first 2 months here we realized we can throw him more responsibility and issues and he just executes them flawlessly.”
Tyler strongly exemplifies the 6 core values of the company (grit, efficiency, integrity, servanthood, positivity & growth), according to Jeremie Shelor, the General Manager of the Roanoke branch. “He’s truly dependable, upbeat and positive, and there’s nothing he is unwilling to take on” said Jeremie. “[Tyler is] friendly and respectable with co-workers and customers, but firm when needed. I can’t imagine this branch without him!”
Tyler’s family is his biggest motivation. “They motivate me to do better in everything, because I want to be able to provide more for them,” he said. Tyler and his wife, Victoria, have a daughter named Reagan, and another baby on the way. In his free time, he enjoys spending as much time as possible with his family, as well as hunting, and riding horses.
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