At Cenvar Roofing, our customers are the heartbeat of everything we do. While we're proud of our workmanship and roofing systems, it's our people and our process that leave a lasting impression. From Roanoke to Charlottesville, Lynchburg to the NRV, real homeowners are telling real stories—and they all have one thing in common: Cenvar’s team showed up, followed through, and made a lasting impression.
Why Doesn’t Cenvar Just Install the Roof and Leave?
Because that’s not who we are.
At Cenvar, we don’t simply take a signed contract, install your roof, and disappear. We believe the customer experience is just as important as the roofing job itself. Our process includes pre-installation education, attentive project management, detailed final walkthroughs, and follow-up satisfaction surveys. That’s how we turn great roofing projects into great relationships.
Jeff from Covington said it best: “They left my place cleaner than they found it. I was so impressed I actually wondered if I should have tipped the crew!”
Sarah in Charlottesville, who had been burned by a different contractor in the past, shared, “Every single person—from the first phone call to the final inspection—made us feel like more than just a job.”
Rita from Harrisonburg was amazed when “the project manager came back the next day just to sweep for nails in the grass again. That says a lot.”
This level of service isn’t extra—it’s expected.
What Makes Cenvar Different, One Branch at a Time?
Roanoke customers like John, Rachael, and Ellie praised project leaders like David Stephens, Peter Scotto-Di-Carlo, Greg Kadrich, and Titus Payne for their professionalism, family-like care, and unmatched efficiency. “Everyone was soooooo nice and efficient,” Ellie said—summing up what many feel.
In Charlottesville, Joe Carson, JD Winans, Blake Sherman, and Copper Good have become household names. Whether it was coordinating between townhome neighbors or walking clients through options, customers felt educated, respected, and genuinely cared for. “This team is unmatched,” one homeowner said. Another said Joe was “a master’s student and still gave us undivided attention.”
Lynchburg stands out for reliability and personal connection. Sam Aughey, Andrew Ewing, John McKinnis, Paul-David Steele, and Tom McGowan earned repeated praise for making homeowners feel confident and heard. Debbie put it simply: “The communication and quality were outstanding.”
Harrisonburg homeowners raved about the friendliness and professionalism of Tyler Woodall, Raymond Smith, Zac Almeida, and Copper Good. William said, “These young people gave me hope.” Another noted how their team made them feel like they were part of the Cenvar family.
In the New River Valley and Johnson City, Christian Arias, Titus Payne, Ryan Beidleman, Dan Berry, and Trent Pennington earned praise for their responsiveness, expert cleanups, and speed. Becky in Blacksburg, known to be a tough critic, admitted, “I'm really picky, and I was still impressed.”
Why Does All This Matter?
Because a new roof is more than a transaction—it’s an investment in your home, your safety, and your peace of mind. We’re not just in the roofing business; we’re in the trust business. That’s why our team doesn’t just meet expectations—we consistently exceed them. We listen. We care. We circle back to make it right, even when it already went well.
Whether it’s sweeping for that one stray nail, offering flexible financing, or simply showing up when we said we would, Cenvar stands apart by standing with you, every step of the way.
From the rooftop to the follow-up call, we’re building more than roofs—we’re building relationships.
